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Viewing 4 replies - 16 through 19 (of 19 total)
  • …the w3tc-config folder is in your plugins directory

    Is your site connected to cloudfare, or similar service? Is your woocommerce database hosted on the same server as your website or is it get the product info and such from another server somewhere else?

    You can try clearing all caches again, then deactivating the plugin, followed by a uninstall of w3tc. Before you reinstall delete the w3tc-config folder on your server if its still there as if its left all of your same settings will come back one your reinstall w3tc and the php script for w3tc in that folder may still be somehow affecting your .htaccess file even though the plugin is disabled. I would then turn on each feature, especially the minify features, one-by-one and check Woo functionality.

    I had this issue with a few of my plugins when I activated JS minification. If you have JS minification, or even css minification for that matter, active under the Minify menu I would deactivate it and then clear all caches and see if those pages become active again. If it does work you can reactivate the JS/CSS minify but use your panel, usually cPanel, and go to your wordpress plugin directory (should be wp-content then plugins) and add the directory for the woo commerce, and any other plugin you are having trouble with, to the exclusions box under the Minify settings is W3 total cache. For example; if your site is underwearnation.com it would look like http// or http://www.underwearnation.com/wp-content/plugins/woocommerce to the exclusions box. I am not sure how woocommerce shows up in the plugins directory as I dont have it installed. You may have to actually find all of the directories that have .css and .js files in woocommerce and add those directories as well with a wildcard.extension after. For example: http://underwearnation.com/wp-content/plugins/woocommernce/*.css
    and
    http://underwearnation.com/wp-content/plugins/woocommernce/*.js

    ..please let me know if that helps!

    Hi,

    I had this same issue over the weekend. Better WP Security seems to have broken the theme I was using, or more accurately, I wasn’t sure what each option did and I selected what I thought made sense and that broke the theme. Depending on what web browser and operating system I would use I would either get a “500 internal server error” or just a blank page. I could not get to my Word Press back end. What I did was I went to the cPanel for my site. I renamed my plugins and themes folder to have an xx on the end of them, like themesxx. It can be any rename you want as renaming the folders will purposely break them. This will not delete your plugins or themes but will deactivate them and you may or may not have to set the settings for some of them back up again. At this point I was able to login to Word Press back end. You can then return the plugins or themes folder back to the original name and log out of Word Press and back in again. The only real way to tell if it was a plugin is to activate your plugins one by one again. To test if it was a theme place your themes folder back to original name and log out of Word Press and back in. If the Site breaks again go back to your cPanel and delete the folder for the theme that was in current use on your Site and the theme will revert back to the default Word Press Twenty-Eleven theme. If the default theme is what you were using then delete the folder for the default theme and re-download it from Word Press and upload it to your themes folder via FTP or cPanel and this should resolve your issue. Sorry for being so wordy and let me know if this helps!

Viewing 4 replies - 16 through 19 (of 19 total)