bmmilorg

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  • Forum: Plugins
    In reply to: [WP Cerber Security, Anti-spam & Malware Scan] Problem with activity and lockouts
    Thread Starter bmmilorg

    (@bmmilorg)

    4 years, 4 months ago

    Hi,
    The symptoms were:
    1. New customers cannot excess the site to buy due to block on their IP. (Much more blocks than usual).
    2. The plugin didn’t show any message on the activity and lockouts from the dashboard of the plugin. Not even one message, it was just blank.
    3. Therefore, I couldn’t release the block on their IP.
    4. The only way to see what happens on my website was through traffic inspector, however it lacks many of the info that shown on the activity and lockouts from the dashboard. and most importantly it still didn’t solve the problem because the users still couldn’t access the website after adding their IP to the whitelist.

    Changing many of the configuration of the plugin didn’t solve the issue, therefore I tried to downgrade the plugin (from the most updated to 8.9.3) and it solved it.

    Regarding server error log: where can I find it?

    Thanks,

    • This reply was modified 4 years, 4 months ago by bmmilorg.
    Forum: Plugins
    In reply to: [WP Cerber Security, Anti-spam & Malware Scan] Problem with activity and lockouts
    Thread Starter bmmilorg

    (@bmmilorg)

    4 years, 4 months ago

    Hi, I’m using version 5.8.3 of WP (the latest I can install). As I understand this issue is regarding older versions of WP.

    Any suggestion what to do? I’m still using the wp-cerber.8.9.3 because the last update had many problems for the users

    Thanks!

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