Great. I could achieve what I wanted by Term specific css as below,
.archive.tax-product_cat.term-{slug} .ht-ctc-chat {
display: none !important;
}
Thank you for your response. CSS addition is possible but it will get apply to all the terms (product categories). We want to hide on specific term (product category ) only.
It worked. Thank you!
for those who doesn’t know how to get id of a page, just log in to admin panel, click on edit page you want to hide and after that in url you will see post=XXX. so this post is your page Id.
In below example, page id is 1502.
https://your-domain.in/wp-admin/post.php?post=1502&action=edit
Hope it helps!