buddybotsupport

Hi @brunoberger

Thank you for reaching out and for your positive feedback on BuddyBot — we’re glad to hear it’s aligning well with your use cases.

Regarding your question about the Assistants API: yes, migrating to the Responses API is already on our product roadmap. However, at this moment, we’re unable to provide a specific timeline for this transition. Rest assured, we will keep our users informed as soon as a more concrete schedule becomes available.

Please feel free to reach out if you have any other questions or need further clarification. We’re here to help!

Hi @vizzzio,

Thank you for reaching out and sharing your feedback with us!

Regarding the CSS Styling Issue
We’ve taken a look, and it seems the change in your link and icon colors may be due to global styles introduced by the Bootstrap framework, which is currently part of the BuddyBot plugin.
We completely understand how important consistent design is, and the good news is — we’re already working on a frontend revamp in one of our upcoming updates. As part of this update, we plan to remove Bootstrap entirely to help prevent these kinds of conflicts in the future.

In the meantime, here’s a quick CSS snippet you can use to restore your original link styling:
a {
color: #28282a;
text-decoration: none;
}

You can apply this by navigating to: Appearance → Customize → Additional CSS, or
Adding it to your child theme’s style.css file.

For Feature Suggestion:
The feature you mentioned adding a pre-formatted question can be achieved using our BuddyBot FAQ Manager extension.

The BuddyBot FAQ Manager extension empowers admins to effortlessly generate, customize, and display relevant FAQs in the BuddyBot chat window. By leveraging data from posts and comments, it provides real-time, AI-generated FAQs that are easy to manage and prioritize, offering users instant access to the most relevant answers.
For more information about BuddyBot FAQ Manager extension please visit this link:
https://getbuddybot.com/buddybot-faq-manager-extension-documentation/

Additionally, if you’d like to manage file uploads easily, we recommend checking out the BuddyBot File Manager extension.
BuddyBot Files Manager simplifies file management in BuddyBot directly from your WordPress admin dashboard. Easily upload, organize, and delete files with sorting, filtering, and pagination for efficient AI content management.
For more information about BuddyBot File Manager extension please visit this link:
https://getbuddybot.com/buddybot-file-manager-extension/

You can download both extensions here:
https://getbuddybot.com/extensions/

Currently, both extensions are free for early adopters, so it’s a great time to take full advantage of them.

We really appreciate your feedback and it helps us make BuddyBot even better. If there’s anything else you need or want to explore, please don’t hesitate to reach out. We’re always here to help.

• This reply was modified 1 year ago by buddybotsupport.

Hi @brambil,

Thank you for your continued engagement and feedback.

We understand your concern regarding the “Run status still in progress after five attempts” error message. It is intended to prevent the system from getting stuck in endless loops and provide the user with feedback, rather than leaving the status unclear leading to inordinately long wait times. It is triggered when system is unable to fetch response from the OpenAI server.   

We want to assure you that  we already have plans to improve this functionality in an upcoming release, and we’ll notify you when the new version is available. We truly appreciate your patience and your valuable insights, they help us improve continuously.

Please feel free to reach out if you have further suggestions or questions.

Hi @brambil,

Just wanted to follow up and see if everything is working smoothly on your end, or if you had any further questions about using custom post types or ACF fields with BuddyBot.

We’re continuing to make steady progress and would love to know if there’s anything specific you’d like us to consider as we expand data sync capabilities.

Always happy to hear from early adopters like you!

– BuddyBot Support Team