Brad Markle

Hi @chaoszero112,

Thanks for rating the BoldGrid Backup plugin! We strive to for 5 star ratings, but can’t complain for a 4 start rating 🙂

You talked about the Backup Plugin taking control of wp_mail, which is breaking your other plugins. I’m not familiar with the issue, but if there’s a way to fix it, we’d like to.

Would you be able to open a support thread and supply us with more information on this? IE are you getting any error messages? What is exactly happening, how are things breaking?

Thanks,
– Brad

Hi @bodeveloper,

A few moments ago we released BoldGrid Backup version 1.11.3, which should resolve the issue that you’ve brought to our attention. Can you upgrade your version of BoldGrid Backup, test, and let us know the issue is resolved?

If you’re interested in code at all, here’s the changes we made to resolve the problem: https://github.com/BoldGrid/boldgrid-backup/compare/1.11.2…1.11.3

Also, while logging in as an Editor to test, we noticed a few other things. Editors shouldn’t see everything they’re seeing right now, regarding BoldGrid Backup. We created a GitHub issue to review this further and address it down the road: https://github.com/BoldGrid/boldgrid-backup/issues/139

Please let us know if this resolves the issue!

Thanks,
– Brad

Hi @idiorhythmic thanks for taking a moment to rate the BoldGrid Backup plugin! It really helps us out, and I really appreciate it. If you have any questions, or want to submit a feature request, just post a message in the forum (we’re listening!) – https://ww.wp.xz.cn/support/plugin/boldgrid-backup/

Thanks again!
– Brad

Hi @jennyjoom,

We’ve spent some time reviewing the issue you’re describing and I think we’ve got it fixed. My initial testing shows everything’s working.

Can you test again and let us know if it works for you? You SHOULD NOT have to reinstall the plugin or do anything else, simply click that Google Drive link and try again.

Thanks,
– Brad

Hi @leiw I haven’t heard from you in a while, so I am going to assume you were able to figure this one out? If you were, do you have a moment to mark this issue as resolved please?

We’re here to help if you have any further questions!

Hi @leiw,

I’m sorry to hear you’re running into a problem with clearing the notices in your BoldGrid Backup Dashboard concerning Backup Schedules and Remote Storage.

I can’t easily post screenshots here in the WordPress support forums, so I created a walk through with screenshots in our GitHub issues: https://github.com/BoldGrid/boldgrid-backup/issues/129

Can you review that tutorial and let us know if this helps?

Thanks!
– Brad

Thanks @davidki We really appreciate you taking the time to report the bug, and helping us test and confirm it was resolved. If you need anything else, just let us know!