bwstefano
Forum Replies Created
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Good to know, @stevejburge. I’m considering migrating to Polylang soon and will give it a try and check how TaxoPress interacts with Polylang. Thanks!
Forum: Plugins
In reply to: [Site Kit by Google - Analytics, Search Console, AdSense, Speed] Sign in loopHi Abdullah, James,
We’ve set a new, clean testing environment at https://kit.infoamazonia.org/ and the issue happened again.
Well, the environment started with WordPress 5.4.4 and I’ve installed Site Kit before doing anything else. I went to configure Site Kit and saw a message stating that “Site Kit cannot access WordPress REST API”. It would allow me to proceed anyway, so I did. After that, I’ve tried to set and got stuck in the same sign-in loop problem I had with the other two websites that I’ve set in this server and which I brought above.
After that I updated WordPress to version 5.7.1, removed the two other plugins that came with it (Akismet and Hello Dolly), removed the other themes that came with it, and updated the theme Twenty Twenty-One. Then I tried with Site Kit again and the message above wouldn’t show up anymore, even after resetting Site Kit. Still, the sign-in loop issue remained.
I’ve also checked Site Health and WordPress states it’s passing on all tests.
With that, I think we can bet the problem is in the environment where these three environments are set, right? So which details or tests would you need us to do to evaluate and fix whatever is wrong here?
Forum: Plugins
In reply to: [Site Kit by Google - Analytics, Search Console, AdSense, Speed] Sign in loopThanks, @abdullahramzan. We weren’t able to setup a fresh WordPress yet, but our team will have it done by next week and I’ll update you after I test Site Kit on it.
Forum: Plugins
In reply to: [Site Kit by Google - Analytics, Search Console, AdSense, Speed] Sign in loopHi James, our staff will start a clean environment at their server next week. I’ll let you know once I test Site Kit on it. Meanwhile, I did try setting Site Kit one more time at geojournalism.org with the Development Mode in Cloudflare enabled, but had no luck.
Forum: Plugins
In reply to: [Site Kit by Google - Analytics, Search Console, AdSense, Speed] Sign in loop@jamesosborne, this second website, in which I’m having this issue, was recently moved to the same hosting environment as the first one. Even though they are under different server images, these images were set by the same developers and use the same OS and software, like PHP and its extensions. They also share the same software and OS versions.
This website, which is at GeoJournalism.org, was previously on a different server, and I took the opportunity of this migration to install Site Kit on it and run some tests, given these issues we are facing at InfoAmazonia.org. That’s when I spot this problem there too. It’s a production site.
I used Log HTTP Requests and it indeed detected a call to https://sitekit.withgoogle.com/o/oauth2/site/ with status 200. We also ran the curl command and the response was nothing but the usual:
HTTP/2 200 content-type: text/html; charset=utf-8 vary: Accept-Encoding x-cloud-trace-context: e9dee51645f061540817e16bb50c09ec date: Tue, 30 Mar 2021 18:10:36 GMT server: Google Frontend alt-svc: h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"We don’t use on that website Web Application Firewall except for Cloudflare, which I’ve temporarily disabled to try setting Site Kit one more time, but it didn’t go through as well.
To test, I have set Site Kit with a testing website I have at testejeo.000webhostapp.com. It’s in a completely different environment, with just a very basic set of plugins and themes, and I was able to set Site Kit to the end in it. This is to try to rule out any problems with my browser, computer, or Google account. I can then only tell the issue is either with those two installations of WordPress or with the server that’s hosting them.
I’m not sure how else I can help with debugging at this point. I could check if our developers would kindly be able to set one of these two sites in a different environment (like 000webhost) or, like you said, try to configure a clean WordPress website in the same server to check.
But perhaps your engineer goes faster than our capacity to go any of these directions and find something from the HAR file? Well, let me know what’s best.
Forum: Plugins
In reply to: [Site Kit by Google - Analytics, Search Console, AdSense, Speed] Sign in loop@jamesosborne, we have just set a different website, geojournalism.org, in a hosting environment with the same characteristics of the website above (infoamazonia.org). For our surprise, the same issue happened so I’m now starting to suspect this could be related to our server’s settings. Is there any text where you detail exactly the components or elements of the server that Google Site Kit uses? Or perhaps how it connects externally, which domains it connects to..? Any technical details you can share would be helpful so I can send for our IT team to evaluate and help debug.
Forum: Plugins
In reply to: [Site Kit by Google - Analytics, Search Console, AdSense, Speed] Sign in loopHi James,
At which page should I get XHR responses? Should it be at /wp-admin/admin.php?page=googlesitekit-splash?
If so, there are items named “setup-tag?_locale=user”, “admin-ajax.php”, “?tagverify=1×tamp=1616462120140”, “health-checks?_locale=user”, “v0.js”, and “admin-ajax.php”. Any specific one you’d like? If you need several items, would exporting a HAR file be more handy? If not, I shall copy them to a txt file and send it through the form.
Forum: Plugins
In reply to: [Site Kit by Google - Analytics, Search Console, AdSense, Speed] Sign in loopSorry, James. It still not working… I’ve tried with two different Google accounts and with Chrome and Firefox, but the problem remains. I also have activated the plugin “Site Kit URL Change compatibility” that Adam created before enabling Site Kit again, which is in version 1.28.0.
Forum: Plugins
In reply to: [Site Kit by Google - Analytics, Search Console, AdSense, Speed] Sign in loopHi James, I’ve just tried that, following your instructions, but it’s still not working. Here’s the URL you asked: https://sitekit.withgoogle.com/site-management/setup/?scope=openid%20https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fuserinfo.profile%20https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fuserinfo.email%20https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fanalytics.edit%20https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fsiteverification%20https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fwebmasters&code=sitekit-hQ56tXtYbEspYKQKnyZCxU&supports=credentials_retrieval%20short_verification_token%20user_input_flow%20file_verification&nonce=a0da5fd889&name=InfoAmazonia&url=https%3A%2F%2Finfoamazonia.org&redirect_uri=https%3A%2F%2Finfoamazonia.org%2Fwp-admin%2Findex.php%3Foauth2callback%3D1&action_uri=https%3A%2F%2Finfoamazonia.org%2Fwp-admin%2Findex.php&return_uri=https%3A%2F%2Finfoamazonia.org%2Fwp-admin%2Fadmin.php%3Fpage%3Dgooglesitekit-splash&analytics_redirect_uri=https%3A%2F%2Finfoamazonia.org%2Fwp-admin%2Findex.php%3Fgatoscallback%3D1&user_roles=administrator&application_name=wordpress%2Fgoogle-site-kit%2F1.28.0&hl=pt_BR
Forum: Plugins
In reply to: [Site Kit by Google - Analytics, Search Console, AdSense, Speed] Sign in loopThanks, @jamesosborne. I’ll be waiting for your update then. I did try with a different account that also has access to our Analytics, but it didn’t go through as well and the same error occurred.
I saw you mentioned that “wp-admin path was modified at some stage” at the GitHub issue and you are correct because we use the plugin “WPS Hide Login” to change the login URL, but it will redirect to wp-admin as soon as login is completed. Other sites we set with similar configuration have this plugin installed as well and that wasn’t a problem for them. In fact, they are using Site Kit without any problem so far.
Forum: Plugins
In reply to: [Site Kit by Google - Analytics, Search Console, AdSense, Speed] Sign in loopHi again, @jamesosborne. Unfortunately that still didn’t work. I’ve filled the form again, adding current Site Health Info and a link to a screen recording I made while trying to connect it again after clearing Chrome’s cache and cookies, logging in to my WordPress and Google accounts, resetting Site Kit on WordPress, and removing its permissions from my Google account. I couldn’t see any relevant message at the browser’s console, but perhaps you are able to spot I didn’t.
If you need I can also create a temporary account at our WordPress so you can evaluate it by yourself, in case you don’t see any other measure or troubleshooting I could take.
Forum: Plugins
In reply to: [Site Kit by Google - Analytics, Search Console, AdSense, Speed] Sign in loopHi James, just did these steps but had no luck yet… Nothing has changed after trying the Health Check & Troubleshooting, unfortunately.
Forum: Plugins
In reply to: [Site Kit by Google - Analytics, Search Console, AdSense, Speed] Sign in loopThank you, James. I’ve just filled the form.
Forum: Plugins
In reply to: [Site Kit by Google - Analytics, Search Console, AdSense, Speed] Sign in loopHi @jamesosborne, it didn’t… But it might also be worth mentioning I’m not trying to use Site Kit with https://dev.infoamazonia.org. That was the testing environment. We want to use it with https://infoamazonia.org.
Forum: Plugins
In reply to: [Site Kit by Google - Analytics, Search Console, AdSense, Speed] Sign in loopHi @jamesosborne. Thanks for this. Were you able to do the reset already?