caspergrimaldi

I’m trying to send a support email to WPMU as a member but it doesn’t work. Everytime I hit “send” it sends me to the top of the window without any error message or anything and email isn’t sent.
so I need your help.
The drop and move still aren’t working. So I have a member who is marked as committee but isn’t but I can’t change him.

How can I go about updating the database directly?

membership>all members

List of members shows up.

I choose one, under “subscriptions” it says “committee” and under “membership level” it says committee.

I’ve tried clicking on “drop”.
option offered is “select the subscription to remove” but it doesn’t offer anything under that.
I’ve tried “move”.
“select the subscription to move from” (no option so left empty)
“select the level to move to” (I choose Join the ADA)

Nothing happens.

Am I doing something wrong?

Add adds a subscription, it doesn’t cancel the other one. I want to drop the subscription but it won’t let me.

i tried to buy plugin but had payment issues. Emailed billing department.

I really hope this can be fixed once I’ve bought it cause if not, I’ll be very disappointed. Already am to be honest. It really shouldn’t be THAT complicated and THAT long to deal with.

I see.
What about the rest of the problems? You haven’t told me if it would help for me to give you an admin access so it’s easier for you to see the settings.

mmmhhh ok, I’ll look into this further.
Could it have been just the default buddypress ones I deleted then, and not the wordpress ones?

Actually that’s probably what it is.

But in that case, there is something I don’t know how to do and you might know. The default WP first name and last name or even email, that we fill up during registration. How can I go about displaying them in the personal info primary group in buddypress?

Today I discovered something. I was trying to move a “committee” subscription to a “paid member” one but although no refusal message, it just won’t take the change. Why is that?

And while I was trying to do that, I did manage to change the gateway of that member from admin to paypal express (which is the only active gateway anyway). In the field “where to move from” it was written “admin (default gateway)”. This could be the source of the problem. But I can’t find anywhere where to change the default gateway.

I need more subscriptions/levels and am about to buy the full version of the plugin but before I do that, I really need to make sure those problems can be solved/controlled.