Forum Replies Created

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @femiyb,
    I am adding +1 for that issue to be solved/analyzed which was causing a lot of frustration for 2 days with failing payments with Klarna especially. As Easter is close this was really a bad timing for me to update to 8.0 and I’ve rolled back to 7.10 for now and activated Klarna again. Fun fact: Orders from outside Germany had less issues with credit card than German clients had.
    As there is peak time I can’t invest much time analyzing the logs but I am happy to support and give more details if needed.
    Best
    Daniel

    Thread Starter chaosheld

    (@chaosheld)

    Hi @jarnovos and @aahulsebos,

    I happy to give you an update that downgrading to the prior version of Breeze resolved the issue and the developer will try to fix the issue in a future update.

    Thank you very much for your support and keep up the great work!

    Best
    Daniel

    Thread Starter chaosheld

    (@chaosheld)

    Hi @aahulsebos,
    I’ve already tried to exclude the JS but without any positive effect. The only way to not get the error is to deactivate Breeze completely as I have tried all kind of combinations.

    The explicit error says:

    Uncaught SyntaxError: Unexpected token < in JSON at position 0
    at JSON.parse (<anonymous>)
    at XMLHttpRequest.request.onload (complianz.min.js?ver=5.0.3:1)

    And I do not understand the error yet can you give me a hint how to fix it? Do I add the complete link with or without the version number like …/plugins/complianz-gdpr/assets/js/complianz.min.js?ver=5.0.3 or like …/plugins/complianz-gdpr/assets/js/complianz.min.js.

    Thank you for your help!

    Thread Starter chaosheld

    (@chaosheld)

    Hej Jarno,

    thanks for digging deeper! I have checked every possible combination that could result in the issue but it’s really the most basic checkbox for caching (“This is the basic cache that we recommend should be kept enabled in all cases. Basic cache will build the internal and static caches for the WordPress websites.”). So as long as caching is disabled the consent container shows up.

    I guess I either can’t use Breeze at all or need to downgrade from 1.2.1 to an older version maybe or I have the consent container on the cookie pages missing. Both options are not sexy. I even tried to exclude the cookie pages and the Complianz JS from cache and minification. Maybe I am not doing it right but it hasn’t had any effect.

    How could I proceed?

    Thanks and best regards
    Daniel

    Thread Starter chaosheld

    (@chaosheld)

    Hi @jarnovos,

    thank you for your reply! You are totally right. It’s the caching plugin I use: Breeze.
    I’ve excluded the cookie pages from caching but the consent container is still not showing up.
    Can you think of a solution or setting with Breeze to solve that. Complianz is working correctly btw.

    Best
    Daniel

Viewing 5 replies - 1 through 5 (of 5 total)