Cincopa Team
Forum Replies Created
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It appears the link feature isn’t working here. Below is the link referenced above:
Jason
CincopaHi!
While the Free accounts are limited, it’s only $79.95/year for a Pro account.
Here’s what you get with a Pro account:
Unlimited Skins – over 40
7GB of bandwidth per month
5GB of online storage
Remove the “Powered By Cincopa”
HD Video Quality
Customize the share buttons
2GB max file size
Unlimited access to your cloud
Unlocks many features
Unlimited applications
Premium Support
14-day free trial, cancel anytimeJason
CincopaWhy upload your media to your Cincopa account? In order for us to stream your media using our CDN, powered by Amazon S3, it needs to reside in your account. We do not have any access to your media and you retain ownership of all of your content. You can read more about the reasons for using Cincopa here.
Jason
CincopaHi –
This is several months old and I’m sure you’re on a newer version now but should you have any problems or questions with Cincopa in the future, please contact us at http://help.cincopa.com we are available to help there.
Jason
CincopaCincopa offers two types of accounts: Free and Professional.
Free accounts and Pro accounts are both limited in storage and traffic on a monthly basis with Free accounts having much lower limits than the Pro accounts. You can learn more about what the Free and Pro accounts offer on our Plans Page.
For all users we offer a dashboard within their account on our website that shows the user their current traffic and storage usage so they are always aware of where they stand.
For all account types, Free or Pro, we send automated emails to the registered email address on the account alerting the user when they are approaching traffic or storage limits. These emails are sent at several milestones before the 100% limit is reached allowing ample time for the user to make adjustments. Free account users can upgrade to Pro accounts, and Pro account users can add packages to their accounts to gain additional storage and/or bandwidth.
We have a rather extensive Help Forum at http://help.cincopa.com where you can find Guides, Tutorials, FAQs and access our Technical Support Staff by submitting support requests to receive individualized support. If at any time you should need help, have a question, are unable to find a feature, etc., our Technical Support Staff is available to help you.
Why upload your media to your Cincopa account? In order for us to stream your media using our CDN, powered by Amazon S3, it needs to reside in your account. We do not have any access to your media and you retain ownership of all of your content. You can read more about the reasons for using Cincopa here.
The Free and Pro accounts can be upgraded, downgraded or canceled at anytime without questions asked. We offer a free 14 day trial of the Pro account as well. At Cincopa we are constantly making improvements and updates to our platform and plugins to make sure that we remain one of the best streaming media platforms available.
Jason
CincopaHi!
Once you’ve finished recording on your phone all that would need to be done is to upload the video from your phone to your Cincopa account’s Media Library, add it to an existing or new gallery and you’d be up and running in a matter of minutes!
Jason
CincopaHi!
We have a large library of guides and video tutorials on our help forum and you can even find our video tutorials on iTunes!
You can find our Guides section here.
You can find out Video Tutorials section here.
You can also find answers to lots of other frequently asked questions on our help forum. If you can’t find the answer you need there, you can submit a ticket to our Help Desk there for individualized support!
Jason
CincopaHi!
Many of our skins allow you to specify a display time for photos. The setting, called “rotate time” applies to all photos in the gallery and not individual photos, however.
Jason
CincopaHi!
We have a slideshow with background music that will do just this. You can see an example here.
Jason
Cincopa