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Forum Replies Created
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Forum: Plugins
In reply to: [Appointment Booking Calendar] Maintenance modeHi,
Are you able to access the wp-admin dashboard? If the plugin is the source of the maintenance mode and you have deactivated it, then maintenance mode should be disabled.
If maintenance mode remains active after deactivating the plugin, there may be another cause for it.
When you activate the plugin, it will send an error log to the administrator’s email address if an error occurs, or it will store the PHP error log in the server log files. Please provide the information from that error log so we can review the technical details and assist you with a solution.
Thank you!
Forum: Plugins
In reply to: [Appointment Booking Calendar] Maintenance modeHi,
Your website may be using an outdated version of the plugin. Please confirm what plugin version number is installed in your website.
Thank you.
Forum: Plugins
In reply to: [Contact Form Email] Issue with Export to Excel/CSV – File Not DownloadingHi,
What version number of the plugin are you using?
Thank you for using the plugin!
Forum: Reviews
In reply to: [Appointment Hour Booking - Booking Calendar] okThank you very much for the review!
Best regards.
Hi,
You shouldn’t be experiencing that issue with the latest version of the plugin. Anyway the solution changing the load method in the troubleshoot area is also valid.
Thank you for the feedback!
Hi @lurday,
Your case isn’t the same problem than the one described in this ticket. You have several replies in our support system, but you don’t seem to be receiving the replies notifications. Please check your previous replies in the support system at this link, you have the ticket #217881
Since you are using the commercial version pf the plugin, please continue the communication through that support channel. We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.
For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.
Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.
Thank you.
Forum: Plugins
In reply to: [Appointment Hour Booking - Booking Calendar] it does not workHi,
You have several replies in our support system, but you don’t seem to be receiving the replies notifications. Please check your previous replies in the support system at this link, you have the ticket #217881
Since you are using the commercial version pf the plugin, please continue the communication through that support channel. We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.
For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.
Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.
Thank you.
Forum: Plugins
In reply to: [Appointment Hour Booking - Booking Calendar] Updated Credit card informationHi,
You have several replies in our support system, but you don’t seem to be receiving the replies notifications. Please check your previous replies in the support system at this link, you have the ticket #217881
Since you are using the commercial version pf the plugin, please continue the communication through that support channel. We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.
For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.
Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.
Thank you.
Forum: Plugins
In reply to: [Appointment Hour Booking - Booking Calendar] Commercial ProductsHi,
You have several replies in our support system, but you don’t seem to be receiving the replies notifications. Please check your previous replies in the support system at this link, you have the ticket #217881
Since you are using the commercial version pf the plugin, please continue the communication through that support channel. We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.
For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.
Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.
Thank you.
Forum: Plugins
In reply to: [Appointment Hour Booking - Booking Calendar] the form does not show upHi,
Your website is using an outdated commercial version of the plugin. Update to the latest commercial version to correct that problem.
We’d like to help more but we can’t reply about that in this forum. We are not allowed to support any customers in these forums.
For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.
Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.
Thank you.
Forum: Plugins
In reply to: [Contact Form Email] enable authenticationHi,
Do you mean authentication for accessing the public booking form. A solution may be to publish the booking form into a page protected by some login/membership plugin.
Thank you for using the plugin!
Hi @lizmm,
The plugin isn’t enqueuing the form scripts in the page. There may be a problem with the theme or with Elementor and the way the booking form was published. Please try publishing it with the booking form shortcode to check the result in that case.
Another option is to change the “script load method” to “Direct” in the troubleshoot area of the plugin (located under the Appointment Hour Booking menu >> General Settings >> Troubleshoot) as mentioned by @adnoart .
Thank you for the feedback!
Forum: Plugins
In reply to: [CP Multi View Events Calendar] calendar disappearHi,
Are you using some cache or “script optimization” plugin? Some of the cache or optimization settings may be related to that issue.
Please check that.
Thank you for using the plugin!
Hi,
The 503 error on that page seems to be related to some restriction in the server side. Are you using the same hosting service for all the websites affected? If yes, please ask them for the detailed error log for that error to know what restriction is causing the problem.
Thank you for using the plugin!
Hi,
Please check if those appointments automatically marked as approved have a time-slot selected. Note that the status is linked to the time-slot selected in the calendar field.
Mark the calendar field as required to be sure that all the bookings proceed with a selected time-slot:
Thank you for using the plugin!