Comclusive
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I have to agree here – I paid for the lifetime Ultimate package after initially testing, and then signing up for one year. During that time, they were helpful, friendly and resolved any issues within a day. I was really impressed with the product and the support. No sooner than I had paid for the lifetime unlimited sites package (I only have one site, but wanted to support them), support has dried up. Responses are weak, take days to appear and do not address the questions asked. They have made a fundamental change to Stripe connected accounts it seems, and since March all new vendors have been going onto the express account, costing us money each month. They have failed to advise us on this, and this could have been resolved in one email but this has dragged on for a few weeks, and it was only by sheer chance that I saw a thread in February where someone asked for the express to be added. It looks like they added it but without mentioning it in any changelog that I have looked through and without the ability to switch it off in the front end, only by adding code to functions.php.
I bet if I send them an invoice for the lost revenue and my hours of research, they won’t even reply.
We’ve been battling with WC Lovers for a couple of months regarding stripe charges. It seems that since March 9th all new accounts have been set up as Express, not by our choice or knowledge.
If WC Lovers have implemented this without informing their customers or providing a simple way to disable it, I would say that is far from brilliant support. It has cost us multiple charges of £2 per connected account (28 currently) and additional fees per transaction.
Forum: Fixing WordPress
In reply to: Migrating to new site but with new theme and pagesIt’s more than just Woocommerce though, but thanks.
Forum: Plugins
In reply to: Help hiding a button based on a datetime fieldI hand-coded what I needed in the end.
Forum: Fixing WordPress
In reply to: Fix WordPress Address and Site Address URL IssueGood luck!
You could try a tracert and see if that gives any indications.
Forum: Fixing WordPress
In reply to: Fix WordPress Address and Site Address URL IssueI assume the a records point to the correct IP address, and there are no CNAMEs on the domain that may be redirecting?
The only other thing I can think would be to do with the actual domain hosting. If cPanel, is the domain mapped as an alias on the original domain? Has the new domain now been made primary?
Forum: Fixing WordPress
In reply to: Fix WordPress Address and Site Address URL IssueWhat about in the .htaccess file in the WordPress root folder?
Forum: Fixing WordPress
In reply to: Fix WordPress Address and Site Address URL IssueNo problem. Have a look in wp-config.php and see if you need to define the domain there, as in step two on this page: https://wpengine.co.uk/resources/change-domains-wordpress/
And check step 3 also!
- This reply was modified 6 years, 3 months ago by Comclusive.
Forum: Fixing WordPress
In reply to: Multiple Company AreasNot sure if this would work but you could try something like Ultimate Member. I believe this supports groups. Maybe you could create the customer as a limited admin/group admin, and then have more limited users under them. You can assign products to a group or perhaps to a user/user role.
Forum: Fixing WordPress
In reply to: I’m locked out my own websiteI would think that uploading the wp core files would enable admin access again without necessarily waiting hours for a restore. You could try while you are waiting: https://en-gb.ww.wp.xz.cn/download/
simply unzip and upload the files/folders to the root public_html folder on your website using ftp.
Worth a try I’d say.
Forum: Fixing WordPress
In reply to: I’m locked out my own websiteSounds more serious. If you have ftp access to your site you could try uploading the WordPress core files, overwriting any existing ones (won’t wipe out your site), and see if that’s enough to get you in. Then install Shield security plugin and scan the site.
You could also rename the .htaccess file in case that’s doing anything. You have to view hidden files to be able to see that in your WordPress root folder.
Forum: Fixing WordPress
In reply to: Fix WordPress Address and Site Address URL IssueYes, you can log into phpmyadmin and look in the wp_options table to update the site name.
You can also update the user in the wp_users table if needed. If you change the password, select md5 in the function column.
https://www.wpbeginner.com/beginners-guide/how-to-reset-a-wordpress-password-from-phpmyadmin/
- This reply was modified 6 years, 3 months ago by Comclusive.
Forum: Fixing WordPress
In reply to: I’m locked out my own websiteIf you have access to phpmyadmin you can create a new admin user:
https://www.tipsandtricks-hq.com/create-a-wordpress-admin-user-for-a-wordpress-site-via-mysql-6649Forum: Plugins
In reply to: [WooCommerce] Personalised variations based on subscriptionThanks @crslz, I have Ultimate Member plugin so utilised that for a custom option list and added a hook to a variation to hide any variations not matching the user craft type.
Doesn’t seem like the dev takes much interest.
I made a change to the options.php line 10 to read
‘class’ => array( ‘show_if_ticket’ ), );
I changed is_simple to is_ticket. I’m not sure if this will work for you as this may depend on other plugins, but I can now set variable products in the same way.