comealive

Hi there @babylon1999

Thank you for your reply. So we cannot even choose a payment method from the frontend, it does not allow us to as the loading spinner just keeps spinning. I have tried disabling all payment gateways and enabling COD but it still just keeps spinning.

Please see system report below:

WordPress Environment

WordPress address (URL): https://myartshop.co.za
Site address (URL): https://myartshop.co.za
WC Version: 7.2.2
REST API Version: ✔</img> 7.2.2
WC Blocks Version: ✔</img> 8.9.2
Action Scheduler Version: ✔</img> 3.4.0
Log Directory Writable: ✔</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔</img>
Language: en_ZA
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 8.1.13
PHP Post Max Size: 128 MB
PHP Time Limit: 0
PHP Max Input Vars: 5000
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 10.4.27-MariaDB-1:10.4.27+maria~deb10
Max Upload Size: 128 MB
Default Timezone is UTC: ✔</img>
fsockopen/cURL: ✔</img>
SoapClient: ✔</img>
DOMDocument: ✔</img>
GZip: ✔</img>
Multibyte String: ✔</img>
Remote Post: ✔</img>
Remote Get: ✔</img>

Database

WC Database Version: 7.2.2
WC Database Prefix: wp_
Total Database Size: 311.43MB
Database Data Size: 231.00MB
Database Index Size: 80.43MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.13MB + Index: 0.13MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.02MB + Index: 0.53MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 1.11MB + Index: 2.11MB + Engine InnoDB
wp_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_apto_sort_list: Data: 1.33MB + Index: 0.28MB + Engine InnoDB
wp_aryo_activity_log: Data: 2.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_csp3_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_duplicator_pro_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_et_social_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hmwp_blocked_ips: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
wp_hmwp_ip_countries: Data: 1.71MB + Index: 1.96MB + Engine MyISAM
wp_hmwp_ms_intrusions: Data: 5.56MB + Index: 0.05MB + Engine MyISAM
wp_layerslider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mclean_refs: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_mclean_scan: Data: 0.33MB + Index: 0.06MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 8.48MB + Index: 2.30MB + Engine InnoDB
wp_postmeta: Data: 86.63MB + Index: 32.81MB + Engine InnoDB
wp_posts: Data: 35.41MB + Index: 6.19MB + Engine InnoDB
wp_revslider_css: Data: 0.14MB + Index: 0.02MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_stock_notifier_popular_product: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_strong_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.36MB + Index: 0.44MB + Engine InnoDB
wp_terms: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_term_relationships: Data: 1.19MB + Index: 1.16MB + Engine InnoDB
wp_term_taxonomy: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wp_tinvwl_analytics: Data: 0.27MB + Index: 0.16MB + Engine InnoDB
wp_tinvwl_items: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_tinvwl_lists: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_UPCP_Catalogues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Catalogue_Items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Custom_Fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Fields_Meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Item_Images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_SubCategories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Tagged_Items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Tag_Groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_UPCP_Videos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 3.52MB + Index: 4.91MB + Engine InnoDB
wp_users: Data: 0.20MB + Index: 0.23MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.17MB + Index: 0.13MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.25MB + Index: 0.23MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 2.52MB + Index: 4.44MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 2.31MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 9.52MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 1.19MB + Index: 0.23MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 1.14MB + Index: 0.16MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.17MB + Index: 0.11MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_bis_activity: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_bis_notifications: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_bis_notificationsmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_indexable: Data: 51.38MB + Index: 17.44MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 2.33MB + Index: 1.88MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.41MB + Index: 0.34MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wp_yoast_seo_meta: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_yoco_order_errors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

acss_rules: 1
acss_sub_rules: 1
apto_sort: 136
attachment: 13156
custom_css: 3
et_body_layout: 13
et_footer_layout: 1
et_header_layout: 1
et_pb_layout: 2
et_template: 178
et_theme_builder: 1
fgf_master_log: 2
fgf_rules: 2
flamingo_contact: 412
flamingo_inbound: 169
fusion_tb_layout: 1
fusion_tb_section: 1
gift_card: 7
mc4wp-form: 1
nav_menu_item: 8
oembed_cache: 21
page: 20
post: 3
product: 4483
revision: 2511
seedprod: 2
shop_coupon: 1
shop_order: 19
wcpcsu-custom-post: 2
woo_free_gift_rules: 1
wp_global_styles: 2
wpcf7_contact_form: 3
wpcode: 8
wpm-testimonial: 3

Security

Secure connection (HTTPS): ✔</img>
Hide errors from visitors: ✔</img>

Active Plugins (46)

WP Sheet Editor - WooCommerce Products (Premium): by WP Sheet Editor – 1.8.0
Advanced Post Types Order: by Nsp Code – 4.6
FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.21.0
Activity Log: by Activity Log Team – 2.8.5
Divi Blog Pro: by DiviPeople – 1.2.23
Admin Columns: by AdminColumns.com – 4.5.5
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.15.7
Contact Form 7: by Takayuki Miyoshi – 5.7.2
Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.4.4
Divi Booster: by Dan Mossop – 3.8.5
Facebook for WooCommerce: by Facebook – 3.0.7
Flamingo: by Takayuki Miyoshi – 2.3
Free Gifts for WooCommerce: by FantasticPlugins – 7.0
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.11.0
Hide Categories and Products for Woocommerce: by N.O.U.S. Open Useful and Simple – 1.2.6
WP Armour - Honeypot Anti Spam: by Dnesscarkey – 2.0.2
WPCode Lite: by WPCode – 2.0.5
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.12
Monarch Plugin: by Elegant Themes – 1.4.14
Products per Page for WooCommerce: by Algoritmika Ltd – 2.1.1
Really Simple SSL: by Really Simple Plugins – 6.0.14
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Show Shipping Class in Product Page: by Paul Plantzos – 1.2.0
Side Cart WooCommerce: by XootiX – 2.1
Simple Custom Post Order: by Colorlib – 2.5.6
Smart WooCommerce Search: by YummyWP – 2.4.0
Strong Testimonials: by WPChill – 3.0.2
Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder: by Supreme Modules – 2.4.2
Divi Supreme Pro: by Divi Supreme – 4.7.2
TI WooCommerce Wishlist: by TemplateInvaders – 2.2.1
Velvet Blues Update URLs: by VelvetBlues.com – 3.2.10
WooCommerce Custom Add To Cart Button: by Barn2 Plugins – 1.1.4
Product Carousel Slider & Grid Ultimate for WooCommerce: by wpWax – 1.9.0
WooCommerce Category Accordion: by TechieResource – 2.0
Collapsing categories for WooCommmerce: by subhansanjaya – 0.0.2
WooCommerce PayFast Gateway: by WooCommerce – 1.5.0
WooCommerce PDF Invoices: by Andrew Benbow – 4.17.1
WooCommerce: by Automattic – 7.2.2
Wordfence Security: by Wordfence – 7.8.2
WordPress Importer: by wordpressdotorg – 0.8
Yoast SEO: by Team Yoast – 19.13
WP-ServerInfo: by Lester 'GaMerZ' Chan – 1.66
WPS Menu Exporter: by WPServeur
NicolasKulka
wpformation
benoti – 1.3.5

YITH WooCommerce Category Accordion Premium: by YITH – 1.18.0
YITH WooCommerce Gift Cards Premium: by YITH – 3.3.5
Yoco Payment Gateway: by Yoco – 2.0.12

Inactive Plugins (3)

Mailchimp for WooCommerce: by Mailchimp – 2.7.6
WooCrack Updater Plugin: by WooCrack.com – 1.6
WP Sheet Editor - WooCommerce Products: by WP Sheet Editor – 1.8.0

Settings

API Enabled: –
Force SSL: –
Currency: ZAR (R)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
gift-card (gift-card)
grouped (grouped)
jagif-gift (jagif-gift)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔</img>
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #1 - /shop/
Basket: #2 - /basket/
Checkout: #3 - /checkout/
My account: #4 - /my-account/
Terms and conditions: #120954 - /terms-conditions/

Theme

Name: Divi Child Theme
Version: 1.0.0
Author URL: https://divilife.com
Child Theme: ✔</img>
Parent Theme Name: Divi
Parent Theme Version: 4.19.4
Parent Theme Author URL: http://www.elegantthemes.com
WooCommerce Support: ✔</img>

Templates

Overrides: divi-child/woocommerce/emails/customer-processing-order.php
divi-child/woocommerce/emails/email-order-details.php
divi-child/woocommerce/emails/email-order-items.php

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ✔</img> Next scheduled: 2023-01-09 13:08:53 +02:00
Options: ✔</img>
Notes: 115
Onboarding: completed

TI WooCommerce Wishlist Templates

Overrides: –

Action Scheduler

Complete: 1,108
Oldest: 2022-12-09 08:52:58 +0200
Newest: 2023-01-09 08:10:04 +0200

Failed: 170
Oldest: 2022-10-21 13:15:06 +0200
Newest: 2023-01-05 14:53:00 +0200

Pending: 6
Oldest: 2023-01-09 08:52:05 +0200
Newest: 2023-01-10 20:41:59 +0200

pdf-invoices

PHP Version: ✔</img> Version 8.1.13 is installed.
DOMDocument: ✔</img> Version 20031129 is installed.
PCRE: ✔</img> Version 8.1.13 is installed.
Zlib: ✔</img> Version 8.1.13 is installed.
ZipArchive: ✔</img> Version 1.19.5 is installed.
ICONV: ✔</img> Version 2.28 is installed.
MBString: ✔</img> Yes
GD: ✔</img> Version 8.1.13 is installed.
PDF Generator: ✔</img> DOMPDF
Order status to create invoice: ✔</img> Processing
Set Resources Folder: ✔</img> True
Remote Logo: ✔</img> False
Which date does the invoice use?: ✔</img> Invoice
PDF Creation Method: ✔</img> File
New order email: ✔</img> Yes
using template file Template. Recipient : [email protected]
[email protected]
[email protected]
[email protected]

Cancelled order email: ❌</img> No. Recipient : [email protected]
[email protected]
[email protected]

Failed order email: ❌</img> No. Recipient : [email protected]
[email protected]
[email protected]

Order on-hold email: ❌</img> No. Recipient : customer
Processing order email: ❌</img> No. Recipient : customer
Completed order email: ❌</img> No. Recipient : customer
Refunded order email: ❌</img> No. Recipient : customer
Customer invoice / Order details email: ❌</img> No. Recipient : customer
Customer note email: ❌</img> No. Recipient : customer
Reset password email: ❌</img> No. Recipient : customer
New account email: ❌</img> No. Recipient : customer
Customer PDF invoice email: ❌</img> No. Recipient : customer
YITH Gift Cards - Dispatch of the code email: ❌</img> No. Recipient : customer
YITH Gift Cards - Delivered Gift Card Notification email: ❌</img> No. Recipient : customer
Admin PDF invoice email: ❌</img> No. Recipient : [email protected]

Status report information

Generated at: 2023-01-09 08:25:41 +02:00
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