crystal_wcc

Ok, so I figured out the issue. I am using Forminator PRO (great plugin) for registering users via their form. In the settings under registration I found a setting for

“Network’s Main Site Role: Choose which user role you want to assign to the visitors signing up. You can either assign a fixed user role to all of them or assign a user role conditionally, based on their response to the form fields.”

and

“Site Registration: Choose whether to allow site registrations on your multisite network and different related settings.”

It was enabled and new sites were being created by the plugin.

It seems to be working now, but it took a lot of tries! I’m not sure exactly what made it work.