Title: Daniel Iser's Replies | WordPress.org --- # Daniel Iser [ ](https://wordpress.org/support/users/danieliser/) * [Profile](https://wordpress.org/support/users/danieliser/) * [Topics Started](https://wordpress.org/support/users/danieliser/topics/) * [Replies Created](https://wordpress.org/support/users/danieliser/replies/) * [Reviews Written](https://wordpress.org/support/users/danieliser/reviews/) * [Topics Replied To](https://wordpress.org/support/users/danieliser/replied-to/) * [Engagements](https://wordpress.org/support/users/danieliser/engagements/) * [Favorites](https://wordpress.org/support/users/danieliser/favorites/) Search replies: ## Forum Replies Created Viewing 15 replies - 1 through 15 (of 8,045 total) 1 [2](https://wordpress.org/support/users/danieliser/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/danieliser/replies/page/3/?output_format=md)… [535](https://wordpress.org/support/users/danieliser/replies/page/535/?output_format=md) [536](https://wordpress.org/support/users/danieliser/replies/page/536/?output_format=md) [537](https://wordpress.org/support/users/danieliser/replies/page/537/?output_format=md) [→](https://wordpress.org/support/users/danieliser/replies/page/2/?output_format=md) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Some problems ;-)](https://wordpress.org/support/topic/some-problems-57/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [3 weeks, 2 days ago](https://wordpress.org/support/topic/some-problems-57/#post-18912746) * [@kiki1904](https://wordpress.org/support/users/kiki1904/) – Sorry to hear that, but I’m not sure I understand. * Our popups are editable at all times, even once running. * So either your using another plugin (there is another plugin called Popup Maker unfortunately), or your seeing a bug we haven’t come across yet. * Happy to have you submit a support ticket: [https://wppopupmaker.com/support/](https://wppopupmaker.com/support/) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Popup Title often not saved](https://wordpress.org/support/topic/popup-title-often-not-saved/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [1 month, 1 week ago](https://wordpress.org/support/topic/popup-title-often-not-saved/#post-18897674) * [@swinggraphics](https://wordpress.org/support/users/swinggraphics/) – That field should be saving via its own call to the REST API. Can you check console and network logs to see if that is throwing any JS errors or getting any server failures? * [https://github.com/PopupMaker/Popup-Maker/blob/master/packages/block-editor/src/plugins/popup-title-panel.tsx#L68-L74](https://github.com/PopupMaker/Popup-Maker/blob/master/packages/block-editor/src/plugins/popup-title-panel.tsx#L68-L74) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Multiple popups conflict](https://wordpress.org/support/topic/multiple-popups-conflict/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [1 month, 1 week ago](https://wordpress.org/support/topic/multiple-popups-conflict/#post-18897673) * [@swinggraphics](https://wordpress.org/support/users/swinggraphics/) – She didn’t state that at all. In fact there is no option in the free version to disable closing the popup at all. * She did however clarify known limitations such as stackable popups being required for more than one popup to be open at once, and that 2 popups open at once with overlays isn’t supported. * As is just good support she cleared the deck of any potential known issues given you reported more than one thing, and your issue #1 is 100% relevant to her notes given the doc outlines both popups using fixed position as a step. * When you use non-fixed or overlay it changes the entire page scrolling structure, when you don’t it doesn’t. Hence they are not compatible at all. This is documented. * The escape key issue is easy enough to fix, now on my list. * Hope that helps. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Closing a popup should move focus to the top of the page](https://wordpress.org/support/topic/closing-a-popup-should-move-focus-to-the-top-of-the-page/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [1 month, 1 week ago](https://wordpress.org/support/topic/closing-a-popup-should-move-focus-to-the-top-of-the-page/#post-18897670) * [@swinggraphics](https://wordpress.org/support/users/swinggraphics/) – Sorry to hear your having trouble, however that solution is not valid for WCAG compliance which requires focus to return to the element that was focused before the popup opens, which is what our code does by default: - On open, store the currently focused item: [https://github.com/PopupMaker/Popup-Maker/blob/master/assets/js/src/site/plugins/pum-accessibility.js#L74-L78](https://github.com/PopupMaker/Popup-Maker/blob/master/assets/js/src/site/plugins/pum-accessibility.js#L74-L78) - On close, refocus that element: [https://github.com/PopupMaker/Popup-Maker/blob/master/assets/js/src/site/plugins/pum-accessibility.js#L128-L130](https://github.com/PopupMaker/Popup-Maker/blob/master/assets/js/src/site/plugins/pum-accessibility.js#L128-L130) * Your code would break that flow. * It sounds like for whatever reason your site has no focused element before the popup opens, in which case the solution you should try instead is forcing the body focused (if that is what you want it to be) before we store the current focused item. * That way our flow works correctly and you can overwrite it where you want too. * Hope that helps clarify how things work. - This reply was modified 1 month, 1 week ago by [Daniel Iser](https://wordpress.org/support/users/danieliser/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Responsive popup, Exit Intent Pop up, Email Optins, Autoresponder & More] Failed to load mce-buttons.js?version=1.21.5](https://wordpress.org/support/topic/failed-to-load-mce-buttons-jsversion1-21-5/) * [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [1 month, 3 weeks ago](https://wordpress.org/support/topic/failed-to-load-mce-buttons-jsversion1-21-5/#post-18883107) * [@dickraney](https://wordpress.org/support/users/dickraney/) – Looks like you ended up in the wrong plugin support. The asset url using `/plugins/popup-maker` gives it away as [https://wordpress.org/plugins/popup-maker](https://wordpress.org/plugins/popup-maker). * In the latest versions you can simply go to Popup Maker -> Settings and enable the block editor. * If your still having trouble drop a ticket over there and our team will be happy to take a look. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Stable and feature-rich popup](https://wordpress.org/support/topic/stable-and-feature-rich-popup/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [1 month, 3 weeks ago](https://wordpress.org/support/topic/stable-and-feature-rich-popup/#post-18882093) * [@jedes](https://wordpress.org/support/users/jedes/) – Great feedback. Love the feature request, looks like a great addition to a future update. * That said if you know a bit of code you could likely create a fast custom condition. If you have Pro already you can even just create a PHP function that returns true/false and assign it as a Custom PHP condition pretty quickly. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Not working on mobile](https://wordpress.org/support/topic/not-working-on-mobile-154/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [2 months, 1 week ago](https://wordpress.org/support/topic/not-working-on-mobile-154/#post-18871638) * How are you creating the button? How are you linking it to your popup? * Do you have a link? * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Not working on mobile](https://wordpress.org/support/topic/not-working-on-mobile-154/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [2 months, 1 week ago](https://wordpress.org/support/topic/not-working-on-mobile-154/#post-18870979) * [@pedropamn](https://wordpress.org/support/users/pedropamn/) – More often than not it is related to your site using performance plugins and caching. * Your logged in likely on the desktop, bypassing caching. On the mobile most often during testing your not logged in, getting an older version of the pages/popups. * Try purging your sites cache. * Hope that helps. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] End of link](https://wordpress.org/support/topic/end-of-link-2/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [2 months, 1 week ago](https://wordpress.org/support/topic/end-of-link-2/#post-18870973) * [@vadimm5](https://wordpress.org/support/users/vadimm5/) – Meant to add we will add a toggle to disable it sitewide in an upcoming update. Hope that helps. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] End of link](https://wordpress.org/support/topic/end-of-link-2/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [2 months, 1 week ago](https://wordpress.org/support/topic/end-of-link-2/#post-18870965) * [@vadimm5](https://wordpress.org/support/users/vadimm5/) – It is appended to facilitate tracking popup clicks for internal links. Hope that clarifies. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] [bug] block-library-style.css reference](https://wordpress.org/support/topic/bug-block-library-style-css-reference/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [2 months, 1 week ago](https://wordpress.org/support/topic/bug-block-library-style-css-reference/#post-18870643) * Hi [@pablopoo](https://wordpress.org/support/users/pablopoo/), * Thanks for catching this — you’re right. The `block-library-style.css` file wasn’t being included in the 1.22.0 release due to a build configuration issue. Our webpack config was preventing the frontend block styles from being split into their own file during production builds, so the file referenced in `block.json` never made it into the distribution. * The file that _was_ shipped (`block-library.css`) contained both editor and frontend styles combined, so the blocks still render — but WordPress was logging a missing asset for the `popup-maker-block-library-style` handle. * We’ve fixed the build pipeline and this will be included in the next patch release. In the meantime, the missing file is non-breaking — the styles are present in the editor stylesheet which loads on any page with our blocks. * Appreciate the detailed report with the exact lines — made tracking this down quick. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Shortcode or block](https://wordpress.org/support/topic/shortcode-or-block/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [2 months, 1 week ago](https://wordpress.org/support/topic/shortcode-or-block/#post-18869979) * [@vadimm5](https://wordpress.org/support/users/vadimm5/) – Both will work, as to performance of either, that isn’t something we have really checked. Both would be extremely lightweight just the same. * Hope that helps. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Is Popup Maker fully compliant with WCAG Version 2.1 Level AA?](https://wordpress.org/support/topic/is-popup-maker-is-fully-compliant-with-wcag-version-2-1-level-aa/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [2 months, 1 week ago](https://wordpress.org/support/topic/is-popup-maker-is-fully-compliant-with-wcag-version-2-1-level-aa/#post-18868951) * Free version has has WCAG compatibility since WordPress began pushing it in 2018, or maybe sooner. * Other than a small feature line it doesn’t get much attention because **it has always just worked by default** for our users. You don’t need to do anything. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Completely Broken](https://wordpress.org/support/topic/completely-broken-23/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [4 months ago](https://wordpress.org/support/topic/completely-broken-23/#post-18812146) * Also I’m assuming under good faith this was actually our plugin you had trouble with, not the other “Popup Maker” plugin on here with a red logo. In which case they have their own reviews section. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder] Completely Broken](https://wordpress.org/support/topic/completely-broken-23/) * Plugin Author [Daniel Iser](https://wordpress.org/support/users/danieliser/) * (@danieliser) * [4 months ago](https://wordpress.org/support/topic/completely-broken-23/#post-18812145) * [@davesorge](https://wordpress.org/support/users/davesorge/) – Sorry to hear that. Its not flawless, but its well supported & well tested. First, we do test our software, before every major release, often with open betas and running them on our own sites weeks before public release. Not to mention once released they are tested on 780k active websites that we support. That isn’t to say bugs don’t still exist, but those are generally pretty rare outside of major new features or rewrites as edge cases are found pretty quickly. * That said based on just what you wrote here (as I don’t see any support tickets or email tickets from you to get more details from), there are only a few possible issues, all covered here, including how to address them: [https://wppopupmaker.com/docs/problem-solving/troubleshooting-your-first-popup/](https://wppopupmaker.com/docs/problem-solving/troubleshooting-your-first-popup/) Top of the list for your description. - caching plugins needed purged after you made changes to your popups or popup themes: - theme or plugin conflict (usually JavaScript errors), preventing our code from running. See this guide to detect them: [https://wppopupmaker.com/docs/problem-solving/checking-javascript-errors/](https://wppopupmaker.com/docs/problem-solving/checking-javascript-errors/) * Hope that helps. Viewing 15 replies - 1 through 15 (of 8,045 total) 1 [2](https://wordpress.org/support/users/danieliser/replies/page/2/?output_format=md) [3](https://wordpress.org/support/users/danieliser/replies/page/3/?output_format=md)… [535](https://wordpress.org/support/users/danieliser/replies/page/535/?output_format=md) [536](https://wordpress.org/support/users/danieliser/replies/page/536/?output_format=md) [537](https://wordpress.org/support/users/danieliser/replies/page/537/?output_format=md) [→](https://wordpress.org/support/users/danieliser/replies/page/2/?output_format=md)