Debuggers Studio
Forum Replies Created
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Hi @prypjatsyndrome ,
We’ve fixed the animation issue with the testimonial marquee in the latest version (2.1.0).
You can now adjust the speed by setting a value between 1 and 1000 — lower numbers make it move slower, higher numbers make it move faster.
Before testing, please clear your website cache to make sure the update works correctly.
Let us know how it goes!
Best regards,
Debuggers StudioHi @prypjatsyndrome ,
In version 2.0.0, we’ve resolved the animation problems for image, text, and video marquees. The testimonial marquee uses a slightly different setup, so we haven’t quite finished that one yet. Our developer is on it right now, and we expect to have it working perfectly in the next release.
Thanks for your patience and for the feedback you’ve given us. It really helps us make the plugin better.
Best regards,
Debuggers StudioHi there,
As we haven’t received a response for a while, we’ll go ahead and close this ticket for now.
If you have any further questions or need assistance in the future, please don’t hesitate to open a new ticket, we’re always here to help!
Best regards,
Debuggers StudioHi @artpuntocom ,
We’ve identified the issue, and our developer is currently working on a fix. We’ll aim to resolve it in the next update of our plugin.
We truly appreciate your feedback it plays a big role in helping us improve. Thanks again for your patience and support.
Best regards,
Debuggers StudioForum: Reviews
In reply to: [Marquee Addons for Elementor - Essential Motion Widgets & Templates] AmazingHi @diarpu,
Thank you so much for the kind words!
We’re truly happy to hear that everything is working smoothly for you. Knowing that you’re enjoying the plugin means the world to us. If you ever have questions, suggestions, or need any help — we’re just a message away.Your support keeps us inspired to keep improving every day. Thanks again for being part of our journey!
Best regards,
Debuggers StudioHi @artpuntocom ,
Thanks for your response! Could you please share a screenshot of the gallery and its settings with us? I’ve also attached a screenshot for your reference — this will help us better understand the issue and troubleshoot it more effectively.
If it turns out to be a bug, we’ll make sure to address it in the next update of our plugin. Your feedback and support are incredibly valuable to us as we continue to improve.
Looking forward to your reply!
Best regards,
Debuggers Studio
Hi @artpuntocom ,
Could you please provide more details—such as a link to the page where the issue occurs or some screenshots?
Best regards,
Debuggers StudioHi @4thdumb ,
Thanks for your question. The image title or caption is only displayed below the image and does not appear in the lightbox view. In the lightbox, only the image is shown.
Best regards
Debuggers StudioHi @dpamping ,
We sincerely apologize for the issue you experienced. We’ve recently released an update for our plugin (version 1.2.6) that addresses and resolves this problem.
Please update your plugin to the latest version. After updating, perform a hard refresh in your editor and re-add the widget. This should fix the issue, and you should be able to add images without any problems.
If you continue to face any difficulties, feel free to reach out—we’re here to help.
Best regards,
Debuggers StudioHi @prypjatsyndrome ,
Thank you for your patience. We’re still working on improving the MarqueeAddons plugin. Our last update included some minor changes, and we’re continuing to focus on performance improvements, bug fixes, and adding new features.
Regarding your recent feedback and feature requests, we’ve made decisions on the following two points:
- Animation Speed: You mentioned that the animation speed increases as more testimonials or images are added to the marquee. This isn’t actually a bug. When you set a time frame for the marquee, a marquee with 2 images or testimonials will run slower compared to one with 20+ images. We are still looking for a better solution to maintain consistent speed across all types of marquess.
- Lazy Load: The image marquee widget now supports lazy load. You can check this out and see if it works for your needs.
While we can’t provide an exact timeline, it may take around 4 to 6 months to fully address your feature requests. We’ve shared all of your feedback with our development team and will continue to work on it. We’ll keep this ticket open until we have an update or decision. If we need any further information from you, we’ll reach out through this ticket.
Thanks again for your understanding, and please feel free to reach out if you have any more questions!
Best regards,
Debuggers Studio- This reply was modified 1 year, 1 month ago by Debuggers Studio.
Hi,
We’ve resolved the issue in the current version of the plugin. For now, we’ve marked this ticket as resolved. If you encounter any further issues, please feel free to open a new ticket.
Best regards,
Debuggers StudioHi @prabuddh09,
Thank you for reaching out. We’ve identified the issue and are actively working on resolving it in the next version of MarqueeAddons. We truly appreciate your feedback—it helps us improve our plugin.
Best regards,
Debuggers StudioHi @ronr1999 ,
We’re really glad to hear that your issue has been resolved! If you run into any further problems with our plugin, please don’t hesitate to open a new ticket on WordPress—we’re always here to help. For now, I’ll mark this ticket as resolved.
Best regards,Hi @prypjatsyndrome ,
We sincerely appreciate your detailed feedback and suggestions! Apologies for the delayed response, and thank you for your patience. We’re reviewing all the issues you mentioned one by one, along with your feature requests.
I’ve shared this ticket with our development team, and we’ll work on resolving these issues in our next plugin update. Your insights are incredibly valuable in helping us improve the plugin for all users.
Thanks again for your support
Best regards,
Debuggers StudioHi,
We’re really sorry to hear about the issue after migrating the site to WP Engine. We’d love to help troubleshoot this for you. Could you please share the exact fatal error message you encountered? Additionally, it would be helpful if you could provide the System Info file from Elementor by navigating to:
Elementor > System Info > Download System Info.
This information will help us diagnose the issue more efficiently. Looking forward to your response!
Best regards,