Title: devadeveloper's Replies | WordPress.org

---

# devadeveloper

  [  ](https://wordpress.org/support/users/devadeveloper/)

 *   [Profile](https://wordpress.org/support/users/devadeveloper/)
 *   [Topics Started](https://wordpress.org/support/users/devadeveloper/topics/)
 *   [Replies Created](https://wordpress.org/support/users/devadeveloper/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/devadeveloper/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/devadeveloper/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/devadeveloper/engagements/)
 *   [Favorites](https://wordpress.org/support/users/devadeveloper/favorites/)

 Search replies:

## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[User Profile Builder - Beautiful User Registration Forms, User Profiles & User Role Editor] Good plugin but support is lacking](https://wordpress.org/support/topic/good-plugin-but-support-is-lacking/)
 *  Thread Starter [devadeveloper](https://wordpress.org/support/users/devadeveloper/)
 * (@devadeveloper)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/good-plugin-but-support-is-lacking/#post-10917549)
 * Here is an example of poor documentation:
 * [https://www.cozmoslabs.com/docs/profile-builder-2/developers-knowledge-base/shortcodes/resend-confirmation-email/](https://www.cozmoslabs.com/docs/profile-builder-2/developers-knowledge-base/shortcodes/resend-confirmation-email/)
 * This KB does not tell us where to upload the php file or any other details. How
   am I supposed to use this shortcode? I need to file (another) ticket to figure
   this out.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[User Profile Builder - Beautiful User Registration Forms, User Profiles & User Role Editor] Good plugin but support is lacking](https://wordpress.org/support/topic/good-plugin-but-support-is-lacking/)
 *  Thread Starter [devadeveloper](https://wordpress.org/support/users/devadeveloper/)
 * (@devadeveloper)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/good-plugin-but-support-is-lacking/#post-10917019)
 * Thank you for responding. I’ve update the review to two stars because of your
   open response.
 * Indeed, the plugin is powerful. A bit of a learning curve but that’s how all 
   complex plugins are in WordPress.
 * I am sure it must be a competitive market in the WordPress plugin arena. However,
   your support is not on par with other developers such as elegant themes and woocommerce.
 * I have paid full price for the lifetime plan for both:
 * 1) Profile builder pro
    2) Paid member subscription
 * and I thought I was reviewing on the paid versions. Is there another place where
   I can place a review on the paid versions?
 * Finally, the plugin is hard to use without support. That is why the review is
   so low. I see that a lot of effort has been put into the documentation (and it
   is very good indeed); however, users will need support beyond what the documentation
   shows.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[User Profile Builder - Beautiful User Registration Forms, User Profiles & User Role Editor] Good plugin but support is lacking](https://wordpress.org/support/topic/good-plugin-but-support-is-lacking/)
 *  Thread Starter [devadeveloper](https://wordpress.org/support/users/devadeveloper/)
 * (@devadeveloper)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/good-plugin-but-support-is-lacking/#post-10914959)
 * Yes I agree. I like Elegant Themes’ approach. The only option is a chat but they
   get back to you within 24 hours. I’ve received a response from Elegant Themes
   today (and it’s Sunday!).

Viewing 3 replies - 1 through 3 (of 3 total)