Title: devguy5's Replies | WordPress.org --- # devguy5 [ ](https://wordpress.org/support/users/devguy5/) * [Profile](https://wordpress.org/support/users/devguy5/) * [Topics Started](https://wordpress.org/support/users/devguy5/topics/) * [Replies Created](https://wordpress.org/support/users/devguy5/replies/) * [Reviews Written](https://wordpress.org/support/users/devguy5/reviews/) * [Topics Replied To](https://wordpress.org/support/users/devguy5/replied-to/) * [Engagements](https://wordpress.org/support/users/devguy5/engagements/) * [Favorites](https://wordpress.org/support/users/devguy5/favorites/) Search replies: ## Forum Replies Created Viewing 1 replies (of 1 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WooCommerce PayPal Checkout Payment Gateway] Does Paypal Checkout use Instant Payment Notifications?](https://wordpress.org/support/topic/does-paypal-checkout-use-instant-payment-notifications/) * Thread Starter [devguy5](https://wordpress.org/support/users/devguy5/) * (@devguy5) * [7 years ago](https://wordpress.org/support/topic/does-paypal-checkout-use-instant-payment-notifications/#post-11540227) * Hi Elvira, thanks for the response! Since the plugin does use IPN it has been re-enabled in the customer’s Paypal account with the [_domain_]/?wc-api=WC_Gateway_Paypal link. It had been disabled since last Sunday(5/12). * The Paypal sandbox was used to test payments before the site launched and a real transaction was tested successfully. The customers site is fairly new and hasn’t received any other orders yet, so I’m unsure as to why IPNs are even being sent in the first place. The customer uses their Paypal account for non WooCommerce transactions as well, so I don’t know if Paypal is trying to send notifications of those transactions and that’s why it’s failing? * After enabling logging for the plugin the Paypal log had this interesting bit at the bottom: * ``` 2019-05-14T23:07:41+00:00 INFO Received valid response from PayPal IPN 2019-05-14T23:07:41+00:00 ERROR Order ID and key were not found in "custom". ``` * Which once again is strange because IPNs were disabled in the customer’s Paypal account between Sunday(5/12) and Today (5/16) and makes me wonder if the notification is for a non WooCommerce transaction since no orders occurred. * **System Report** * ``` ### WordPress Environment ### Home URL: [removed] Site URL: [removed] WC Version: 3.5.4 Log Directory Writable: ✔ WP Version: ❌ 5.0.4 - There is a newer version of WordPress available (5.2) WP Multisite: – WP Memory Limit: 192 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: Apache PHP Version: 5.6.40 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 64 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.62.0 OpenSSL/1.0.2k SUHOSIN Installed: ✔ MySQL Version: 10.1.38-MariaDB-cll-lve Max Upload Size: 64 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.5.4 WC Database Prefix: wpsd_ MaxMind GeoIP Database: ✔ Total Database Size: 16.71MB Database Data Size: 15.23MB Database Index Size: 1.48MB wpsd_woocommerce_sessions: Data: 9.70MB + Index: 0.28MB wpsd_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB wpsd_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB wpsd_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB wpsd_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB wpsd_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB wpsd_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB wpsd_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB wpsd_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB wpsd_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB wpsd_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB wpsd_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB wpsd_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB wpsd_woocommerce_log: Data: 0.00MB + Index: 0.00MB wpsd_commentmeta: Data: 0.00MB + Index: 0.00MB wpsd_comments: Data: 0.00MB + Index: 0.01MB wpsd_links: Data: 0.00MB + Index: 0.00MB wpsd_options: Data: 2.87MB + Index: 0.24MB wpsd_postmeta: Data: 1.10MB + Index: 0.59MB wpsd_posts: Data: 1.44MB + Index: 0.18MB wpsd_termmeta: Data: 0.02MB + Index: 0.03MB wpsd_terms: Data: 0.01MB + Index: 0.02MB wpsd_term_relationships: Data: 0.03MB + Index: 0.06MB wpsd_term_taxonomy: Data: 0.01MB + Index: 0.01MB wpsd_usermeta: Data: 0.02MB + Index: 0.02MB wpsd_users: Data: 0.00MB + Index: 0.01MB wpsd_wc_download_log: Data: 0.00MB + Index: 0.00MB wpsd_wc_webhooks: Data: 0.00MB + Index: 0.00MB wpsd_wpmm_subscribers: Data: 0.00MB + Index: 0.00MB wpsd_yoast_seo_links: Data: 0.01MB + Index: 0.00MB wpsd_yoast_seo_meta: Data: 0.01MB + Index: 0.01MB ### Post Type Counts ### attachment: 247 feedback: 102 jetpack_migration: 2 jp_img_sitemap: 1 jp_sitemap: 1 jp_sitemap_master: 1 nav_menu_item: 62 page: 138 post: 2 product: 395 revision: 408 shop_order_refund: 3 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (9) ### Akismet Anti-Spam: by Automattic – 4.1.1 Classic Editor: by WordPress Contributors – 1.4 Jetpack by WordPress.com: by Automattic – 7.0 W3 Total Cache: by Frederick Townes – 0.9.7.2 WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.9 – 1.6.14 is available WooCommerce Services: by Automattic – 1.18.0 – 1.20.0 is available WooCommerce: by Automattic – 3.5.4 – 3.6.2 is available Yoast SEO: by Team Yoast – 9.6 WP Maintenance Mode: by Designmodo – 2.2.2 ### Settings ### API Enabled: ✔ Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #4 - /shop-all-products/ Cart: #5 - /cart/ Checkout: #6 - /checkout/ My account: #7 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: [removed] Version: 1.0.37 Author URL: Child Theme: ✔ Parent Theme Name: Storefront Parent Theme Version: 2.4.3 – 2.5.0 is available Parent Theme Author URL: https://woocommerce.com/ WooCommerce Support: ✔ ### Templates ### Overrides: [removed]/woocommerce/emails/customer-completed-order.php ``` Viewing 1 replies (of 1 total)