Michelle D.

Hi @schumie,

Thank you so much for the kind review and recommendation! Glad to hear MonsterInsights is working well for you.

Thanks again for taking the time to share your experience!

Hi @aiyanabrigg,

Thank you so much for the kind review! It’s great to hear the reports are working well for you and saving you time.

Thanks again for taking the time to share your experience!

Hi @emilywestrup,

Thanks for sharing the link, that’s been really helpful! I was able to reproduce what you’re seeing.

The issue appears to be specific to high-resolution (Retina) displays, where the lightbox is currently rendering the image at half size. Your husband’s laptop likely has a standard display, which is why it looks correct there. We’ve flagged this with our developer team to address in a future release.

As a possible workaround in the meantime, you could try setting Image Size to “Original” (or “Full”) on the affected gallery’s Lightbox tab and see if that helps.

I also noticed in your other thread that you mentioned you’re a Pro user, so to further investigate the issue or look into the workaround together, please feel welcome to reach out to us directly at https://enviragallery.com/account/support/ where our team can take a closer look.

Thank you!

Hi @zudie,

Thanks for reporting this and for the helpful details!

I’ve forwarded this to our developer team to look into for a future release. I don’t have a timeline to share just yet, but the issue has been logged on our end.

Since it’s a deprecation notice, tracking is unaffected and the plugin will continue to work normally in the meantime.

Thank you!

Hi @shelbischmidt,

Thanks for reaching out! Sorry for the wait.

Yes, a slight delay is expected. Google Analytics has its own processing time before data fully appears in reports, typically anywhere from a few hours up to 24-48 hours. Since the MonsterInsights dashboard pulls directly from the property, the same delay applies on our end.

For anything more immediate, the Real-Time report within Google Analytics is the best place to check, as it shows activity as it happens.

If the delay you’re seeing feels longer than that, or isn’t quite what you meant, it’s possible there’s a caching issue causing the reports to show outdated information. Please reach out to us directly at https://www.monsterinsights.com/get-help/ and we’d be happy to take a closer look at your setup.

Thank you!

Hi @emilywestrup,

Thanks for reaching out!

Could you share a link to the page where the gallery is displayed? That will help us take a closer look at why the image is appearing small in the lightbox.

Thanks!

Hi @larsbreum,

Thank you for the kind review!

We’d love to look into your suggestion further, could you share a bit more detail about what you have in mind when it comes to editing and changing links between pages? That would help us better understand your needs and pass it along to our team.

Thanks!