Title: devurai's Replies | WordPress.org --- # devurai [ ](https://wordpress.org/support/users/devurai/) * [Profile](https://wordpress.org/support/users/devurai/) * [Topics Started](https://wordpress.org/support/users/devurai/topics/) * [Replies Created](https://wordpress.org/support/users/devurai/replies/) * [Reviews Written](https://wordpress.org/support/users/devurai/reviews/) * [Topics Replied To](https://wordpress.org/support/users/devurai/replied-to/) * [Engagements](https://wordpress.org/support/users/devurai/engagements/) * [Favorites](https://wordpress.org/support/users/devurai/favorites/) Search replies: ## Forum Replies Created Viewing 13 replies - 1 through 13 (of 13 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Payment gateway: accept.blue for WooCommerce] Issue with the last update v.1.5.3: PHP version “>= 8.0.0”](https://wordpress.org/support/topic/issue-with-the-last-update-v-1-5-3-php-version-8-0-0/) * Plugin Author [devurai](https://wordpress.org/support/users/devurai/) * (@devurai) * [1 year, 4 months ago](https://wordpress.org/support/topic/issue-with-the-last-update-v-1-5-3-php-version-8-0-0/#post-18281326) * Hello estebanaguilar, * After the last updates which include such features as Google pay and Surcharges, the required version of PHP is 8.0.0. We will update the requirements in our documentation soon. * To fix the issue, please update PHP version of your website to 8.0.0. and everything should work well. * Please, do not hesitate to address us if you have any further questions. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Payment gateway: accept.blue for WooCommerce] I’m having multiple failed orders](https://wordpress.org/support/topic/im-having-multiple-failed-orders/) * Plugin Author [devurai](https://wordpress.org/support/users/devurai/) * (@devurai) * [1 year, 4 months ago](https://wordpress.org/support/topic/im-having-multiple-failed-orders/#post-18276532) * Hello joesighting, * Thank you for reaching out and bringing this to our attention. * We’re genuinely sorry to hear about your challenges with our plugin. Your feedback is valuable to us, and we’re committed to resolving this issue promptly. * To help you further, please provide us with more details about specific difficulties you faced (maybe with some screenshots). Please, reach out to our support team at [info@devurai.com](https://wordpress.org/support/users/devurai/replies/info@devurai.com?output_format=md) with the above-mentioned details. * Thank you for your patience and cooperation. * Looking forward to hearing from you - This reply was modified 1 year, 4 months ago by [devurai](https://wordpress.org/support/users/devurai/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Payment gateway: accept.blue for WooCommerce] High-Performance order storage incompatibility](https://wordpress.org/support/topic/high-performance-order-storage-incompatibility-4/) * Plugin Author [devurai](https://wordpress.org/support/users/devurai/) * (@devurai) * [1 year, 6 months ago](https://wordpress.org/support/topic/high-performance-order-storage-incompatibility-4/#post-18152096) * The latest release included the check for compatibility with the latest version of WordPress and WooCommerce. The HPOS compatibility will be covered in further releases. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Payment gateway: accept.blue for WooCommerce] Turn off saving card](https://wordpress.org/support/topic/turn-off-saving-card/) * Plugin Author [devurai](https://wordpress.org/support/users/devurai/) * (@devurai) * [1 year, 6 months ago](https://wordpress.org/support/topic/turn-off-saving-card/#post-18149711) * Hi, This isn’t something we consider doing, meanwhile we can implement this on specifically for you, which is a billable option. Just drop us an email if that’s something you are interested in.Best,Mykyta * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Payment gateway: accept.blue for WooCommerce] High-Performance order storage incompatibility](https://wordpress.org/support/topic/high-performance-order-storage-incompatibility-4/) * Plugin Author [devurai](https://wordpress.org/support/users/devurai/) * (@devurai) * [1 year, 6 months ago](https://wordpress.org/support/topic/high-performance-order-storage-incompatibility-4/#post-18147186) * Good daytime, Thank you for adding this question. I’ve added this to a backlog and we’ll update you regarding the ETA in a next few days. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Payment gateway: accept.blue for WooCommerce] Saving card feature Not working anymore](https://wordpress.org/support/topic/saving-card-feature-not-working-anymore/) * Plugin Author [devurai](https://wordpress.org/support/users/devurai/) * (@devurai) * [1 year, 8 months ago](https://wordpress.org/support/topic/saving-card-feature-not-working-anymore/#post-18035619) * Hello, Thanks for reaching out.We checked the plugin and could not detect any issues (our WooCommerce version is 9.3.2.) * If you are still experience the same issue, you can also reach out to the developers directly at [info@devurai.com](https://wordpress.org/support/users/devurai/replies/info@devurai.com?output_format=md). * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Payment gateway: accept.blue for WooCommerce] Total crap](https://wordpress.org/support/topic/total-crap-8/) * Plugin Author [devurai](https://wordpress.org/support/users/devurai/) * (@devurai) * [2 years ago](https://wordpress.org/support/topic/total-crap-8/#post-17756910) * Hello [@russelljohn](https://wordpress.org/support/users/russelljohn/), * We’re genuinely sorry to hear about your challenges with our plugin. Your feedback is valuable to us, and we’re committed to resolving this issue promptly. If you need any help with installation, please, reach out to our support team at _** [info@devurai.com](https://wordpress.org/support/users/devurai/replies/info@devurai.com?output_format=md)**_, and we will provide you with tailored assistance to ensure a successful installation and a positive experience with our plugin. * Thank you for your patience and cooperation. Looking forward to hearing from you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Payment gateway: accept.blue for WooCommerce] Fatal Errors on log](https://wordpress.org/support/topic/fatal-errors-on-log/) * Plugin Author [devurai](https://wordpress.org/support/users/devurai/) * (@devurai) * [2 years, 2 months ago](https://wordpress.org/support/topic/fatal-errors-on-log/#post-17500315) * Thanks for the clarification. In this case we would recommend to update the PHP version to version 8.1 or higher. It should resolve the issue. If you have any other questions, please let me know. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Payment gateway: accept.blue for WooCommerce] Fatal Errors on log](https://wordpress.org/support/topic/fatal-errors-on-log/) * Plugin Author [devurai](https://wordpress.org/support/users/devurai/) * (@devurai) * [2 years, 2 months ago](https://wordpress.org/support/topic/fatal-errors-on-log/#post-17494139) * We have reviewed the logs you provided and it looks like the errors are caused by the outdated PHP version. Most probably it needs to be updated. * Please specify what PHP version you have on the server. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Payment gateway: accept.blue for WooCommerce] Fatal Errors on log](https://wordpress.org/support/topic/fatal-errors-on-log/) * Plugin Author [devurai](https://wordpress.org/support/users/devurai/) * (@devurai) * [2 years, 2 months ago](https://wordpress.org/support/topic/fatal-errors-on-log/#post-17494050) * Hello, Thanks for reaching out and sharing the logs. We will look closer into the issue.Meanwhile, if you need any additional help, you can also reach out to our developers directly at [info@devurai.com](https://wordpress.org/support/users/devurai/replies/info@devurai.com?output_format=md). * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Payment gateway: accept.blue for WooCommerce] Terrible!](https://wordpress.org/support/topic/terrible-285/) * Plugin Author [devurai](https://wordpress.org/support/users/devurai/) * (@devurai) * [2 years, 4 months ago](https://wordpress.org/support/topic/terrible-285/#post-17412009) * Hello, Thank you for reaching out and bringing this to our attention. We’re genuinely sorry to hear about your challenges during the installation process. Your feedback is valuable to us, and we’re committed to resolving this issue promptly. If you need any help, please, reach out to our support team at _**[info@devurai.com](https://wordpress.org/support/users/devurai/replies/info@devurai.com?output_format=md)**_, and we will provide you with tailored assistance to ensure a successful installation and a positive experience with our plugin. Thank you for your patience and cooperation. Looking forward to hearing from you * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Payment gateway: accept.blue for WooCommerce] Saving card feature](https://wordpress.org/support/topic/saving-card-feature/) * Plugin Author [devurai](https://wordpress.org/support/users/devurai/) * (@devurai) * [2 years, 4 months ago](https://wordpress.org/support/topic/saving-card-feature/#post-17386508) * Hey! Thanks for reaching out!Sure, we have this feature, update our plugin to the latest version, and saving credit card details will be available for all registered users. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Payment gateway: accept.blue for WooCommerce] Decline Descriptor](https://wordpress.org/support/topic/decline-descriptor/) * Plugin Author [devurai](https://wordpress.org/support/users/devurai/) * (@devurai) * [2 years, 4 months ago](https://wordpress.org/support/topic/decline-descriptor/#post-17386497) * Hello! Thank you for reaching out to us and apologize for the delay in our response. Before we proceed further, could you please confirm if this issue is still relevant to you? Since we received your inquiry some time ago, we want to ensure that our assistance aligns with your current needs. Additionally, to better assist you, could you provide us with more details about the issue (any screenshots or logs)? We appreciate your patience and cooperation in this matter. Looking forward to hearing back from you soon. Viewing 13 replies - 1 through 13 (of 13 total)