dielies

Sorry, I sent you a reply to the email, but only just now realised it’s a no-reply address.

Below the details you asked for:

Hi Shameem,

The order nr is 2361, but as stated, this order nr was also assigned to another customer’s order.

The mail was sent on Feb 28 at 11.38 (am/pm?)

I use Woopayments for my webshop, and the customer paid via Ideal.

The copy of the status report:

### WordPress Environment ###

WordPress address (URL): https://sixmillionsteps.eu

Site address (URL): https://sixmillionsteps.eu

WC Version: 8.8.2

REST API Version: ✔ 8.8.2

Action Scheduler Version: ✔ 3.7.4

Log Directory Writable: ✔

WP Version: 6.5.2

WP Multisite: –

WP Memory Limit: 2 GB

WP Debug Mode: –

WP Cron: ✔

Language: en_US

External object cache: –

### Server Environment ###

Server Info: LiteSpeed

PHP Version: 7.4.33

PHP Post Max Size: 2 GB

PHP Time Limit: 30

PHP Max Input Vars: 3000

cURL Version: 7.87.0

OpenSSL/1.1.1w

SUHOSIN Installed: –

MySQL Version: 10.6.17-MariaDB-cll-lve

Max Upload Size: 2 GB

Default Timezone is UTC: ✔

fsockopen/cURL: ✔

SoapClient: ✔

DOMDocument: ✔

GZip: ✔

Multibyte String: ✔

Remote Post: ✔

Remote Get: ✔

### Database ###

WC Database Version: 8.8.2

WC Database Prefix: wpcm_

Total Database Size: 32.19MB

Database Data Size: 29.41MB

Database Index Size: 2.78MB

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wpcm_glsr_assigned_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wpcm_glsr_assigned_terms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wpcm_glsr_assigned_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wpcm_glsr_ratings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

wpcm_jetpack_sync_queue: Data: 0.31MB + Index: 0.03MB + Engine MyISAM

wpcm_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

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wpcm_litespeed_crawler: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

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wpcm_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

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wpcm_mailpoet_statistics_unsubscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

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wpcm_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wpcm_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine MyISAM

wpcm_wc_admin_note_actions: Data: 0.03MB + Index: 0.01MB + Engine MyISAM

wpcm_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_wc_customer_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM

wpcm_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_wc_orders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_wc_orders_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_wc_order_addresses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_wc_order_operational_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_wc_order_product_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM

wpcm_wc_order_stats: Data: 0.01MB + Index: 0.01MB + Engine MyISAM

wpcm_wc_order_tax_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM

wpcm_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM

wpcm_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM

wpcm_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM

wpcm_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

wpcm_wpforms_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_wpforms_payment_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_yoast_indexable: Data: 0.04MB + Index: 0.02MB + Engine MyISAM

wpcm_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM

wpcm_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM

wpcm_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

wpcm_yoast_seo_links: Data: 0.06MB + Index: 0.02MB + Engine MyISAM

### Post Type Counts ###

advanced_ads: 1

attachment: 491

customize_changeset: 1

e-landing-page: 1

elementor_library: 18

jb_store_css: 10

mailpoet_page: 1

mc4wp-form: 1

nav_menu_item: 18

oembed_cache: 4

omapi: 1

page: 19

polylang_mo: 2

post: 51

product: 6

product_variation: 23

revision: 1218

shop_coupon: 2

shop_order: 86

site-review: 9

wpcode: 2

wpforms: 1

wp_block: 3

wp_navigation: 1

wp_template: 2

### Security ###

Secure connection (HTTPS): ✔

Hide errors from visitors: ✔

### Active Plugins (25) ###

Polylang: by WP SYNTEX – 3.6.1

Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2

All in One SEO: by All in One SEO Team – 4.6.1.1

Buy Me a Coffee - Button and Widget: by Buy Me a Coffee – 4.0

Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 7.0.4

Connect Polylang for Elementor: by Creame – 2.4.4

Elementor Pro: by Elementor.com – 3.21.0

Elementor: by Elementor.com – 3.21.3

Facebook for WooCommerce: by Facebook – 3.1.15

Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.26.0

Site Kit by Google: by Google – 1.125.0

Health Check & Troubleshooting: by The ww.wp.xz.cn community – 1.7.0

Jetpack Boost: by Automattic - Jetpack Site Speed team – 3.2.2

Jetpack: by Automattic – 13.3.1

Mailchimp for WooCommerce: by Mailchimp – 4.0.1

Site Reviews: by Paul Ryley – 6.11.8

Subscribe to Comments Reloaded: by WPKube – 240119

PostNL for WooCommerce: by PostNL – 5.3.6

WooCommerce Legacy REST API: by WooCommerce – 1.0.1

WooPayments: by Automattic – 7.5.3

PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.8.1

WooCommerce: by Automattic – 8.8.2

Defender Pro: by WPMU DEV – 4.7.0

Smush Pro: by WPMU DEV – 3.16.2

WPMU DEV Dashboard: by WPMU DEV – 4.11.26

### Inactive Plugins (14) ###

Debug Log Helper: by Lukman Nakib – 1.5.2

Hummingbird Pro: by WPMU DEV – 3.8.0

LiteSpeed Cache: by LiteSpeed Technologies – 6.2.0.1

MC4WP: Mailchimp for WordPress: by ibericode – 4.9.12

OptinMonster: by OptinMonster Popup Builder Team – 2.16.1

Performance Lab: by WordPress Performance Team – 3.0.0

Pinterest for WooCommerce: by WooCommerce – 1.3.24

Printful Integration for WooCommerce: by Printful – 2.2.7

SmartCrawl Pro: by WPMU DEV – 3.10.5

Snapshot Pro: by WPMU DEV – 4.25.0

TrustPulse API: by  – 1.2.3

UserFeedback Lite: by UserFeedback Team – 1.0.14

WPCode Lite: by WPCode – 2.1.11

WPForms Lite: by WPForms – 1.8.7.2

### Dropin Plugins () ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.9.1

### Settings ###

API Enabled: ✔

Force SSL: –

Currency: EUR (€)

Currency Position: left_space

Thousand Separator: .

Decimal Separator: ,

Number of Decimals: 2

Taxonomies: Product Types: external (external)

grouped (grouped)

simple (simple)

variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)

exclude-from-search (exclude-from-search)

featured (featured)

outofstock (outofstock)

rated-1 (rated-1)

rated-2 (rated-2)

rated-3 (rated-3)

rated-4 (rated-4)

rated-5 (rated-5)

Connected to WooCommerce.com: –

Enforce Approved Product Download Directories: ✔

HPOS feature screen enabled: –

HPOS feature enabled: –

Order datastore: WC_Order_Data_Store_CPT

HPOS data sync enabled: –

### Logging ###

Enabled: ✔

Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2

Retention period: 30 days

Level threshold: –

Log directory size: 66 KB

### WC Pages ###

Shop base: #1687 - /shop/

Cart: #1688 - /cart/

Checkout: #1689 - /checkout/

My account: ❌ Page visibility should be public

Terms and conditions: #1691 - /refund_returns/

### Theme ###

Name: Hello Elementor

Version: 3.0.1

Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash

Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ✔

### Templates ###

Overrides: /home/sixmilli/domains/sixmillionsteps.eu/public_html/wp-content/plugins/site-reviews/views/integrations/woocommerce/overrides/loop-rating.php

/home/sixmilli/domains/sixmillionsteps.eu/public_html/wp-content/plugins/site-reviews/views/integrations/woocommerce/overrides/single-product-reviews.php

### WooPayments ###

Version: 7.5.3

Connected to WPCOM: Yes

WPCOM Blog ID: 216851922

Account ID: acct_1OUXwXFfhShokkl2

Payment Gateway: Enabled

Test Mode: Disabled

Enabled APMs: card,ideal,bancontact

WooPay: Not eligible

Apple Pay / Google Pay: Enabled (product,cart,checkout)

Fraud Protection Level: basic

Multi-currency: Enabled

Public Key Encryption: Disabled

Auth and Capture: Enabled

Documents: Enabled

Logging: Disabled

### Admin ###

Enabled Features: activity-panels

analytics

product-block-editor

coupons

core-profiler

customize-store

customer-effort-score-tracks

import-products-task

experimental-fashion-sample-products

shipping-smart-defaults

shipping-setting-tour

homescreen

marketing

mobile-app-banner

navigation

onboarding

onboarding-tasks

product-variation-management

product-virtual-downloadable

product-external-affiliate

product-grouped

product-linked

product-pre-publish-modal

remote-inbox-notifications

remote-free-extensions

payment-gateway-suggestions

shipping-label-banner

subscriptions

store-alerts

transient-notices

woo-mobile-welcome

wc-pay-promotion

wc-pay-welcome-page

Disabled Features: minified-js

new-product-management-experience

product-custom-fields

settings

async-product-editor-category-field

launch-your-store

Daily Cron: ✔ Next scheduled: 2024-04-29 09:42:13 +02:00

Options: ✔

Notes: 124

Onboarding: completed

### Action Scheduler ###

Canceled: 4

Oldest: 2024-04-16 20:21:04 +0200

Newest: 2024-04-25 12:37:45 +0200

Complete: 387

Oldest: 2024-03-29 08:38:58 +0100

Newest: 2024-04-28 20:54:56 +0200

Failed: 1,492

Oldest: 2023-09-14 04:19:08 +0200

Newest: 2024-04-22 22:05:55 +0200

Pending: 4

Oldest: 2024-04-28 21:06:11 +0200

Newest: 2024-04-29 10:04:15 +0200

### Status report information ###

Generated at: 2024-04-28 21:02:22 +02:00

Many thanks,

Lies