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Viewing 15 replies - 1 through 15 (of 72 total)
  • Thread Starter digitaleffex

    (@digitaleffex)

    This is resolved. Thanks for your help.

    Thread Starter digitaleffex

    (@digitaleffex)

    Thank you, I’ve submitted a ticket.

    Thread Starter digitaleffex

    (@digitaleffex)

    Hello… Okay, thank you for looking into this for me! I’ll just use it as percent-based for now.

    Thank you!

    Thread Starter digitaleffex

    (@digitaleffex)

    Hello… I am using the shortcode for WooCommerce checkout and the Classic with Additional Fields with your plugin. But the fields aren’t showing.

    Thread Starter digitaleffex

    (@digitaleffex)

    Hello… I understand what you mean. So the only way to use a coupon would be to do so with a percentage rather than a dollar amount with my current setup?

    Thread Starter digitaleffex

    (@digitaleffex)

    Sorry, here is the status report:

    https://pastebin.com/5J9RXzpg

    Thread Starter digitaleffex

    (@digitaleffex)

    Sorry, here you go:

    https://snipboard.io/BYCn8t.jpg

    And here is the status report:

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    Thread Starter digitaleffex

    (@digitaleffex)

    Hello… I’ve added the screenshot to snipboard.io and the system report to pastebin.com.

    Thanks!

    Thread Starter digitaleffex

    (@digitaleffex)

    Thanks for the comment! It is a new site setup. I’ve just started to work on adding a coupon, and everything is up to date. I am not using any other coupon or discount management plugins. I am using Payment Gateway Based Fees and Discounts for WooCommerce, but I’ve already tried disabling all plugins. I’ll add the other information shortly. Thanks!

    Thread Starter digitaleffex

    (@digitaleffex)

    Thank you; I’ve opened a ticket.

    Thread Starter digitaleffex

    (@digitaleffex)

    Hello… No, I actually need it so that the box is ticked and the fields are automatically showing on this page – https://condocierge.com/checkout/ – If you add a product to your cart and then go to the Check Out, you can see how the box already ticked, but the fields are not showing. You have to untick the box, and then tick it to show the fields. I’ve just added some verbiage above that section, but the fields used to show without the customer having to do this process. Not sure why it changed, but perhaps there is CSS that would force those fields to show automatically? Thanks.

    Thread Starter digitaleffex

    (@digitaleffex)

    Thanks! That worked. I appreciate your support!

    Thread Starter digitaleffex

    (@digitaleffex)

    Actually, I removed the tip option from the checkout page, and put it on the cart page, and now it shows properly. Is there any way to only show a Custom Tip option, and no option for percentage or fixed? The page I have it on is now: http://135.148.168.23/~condocierge3344j/cart/

    Thread Starter digitaleffex

    (@digitaleffex)

    To follow up, emails finally arrived, but many hours later. Any idea why there would be intermittent delays in delivery?

    Thread Starter digitaleffex

    (@digitaleffex)

    Great, thanks. I’ll check that out! Thank you!

Viewing 15 replies - 1 through 15 (of 72 total)