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Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Square] Sync causing Zero StockHello smokinjefe,
Thank you for your reply.
Could you please let me know who advised you to edit the plugin files and modify the code?
It is not recommended to edit plugin files.Also, could you share your site’s System Status Report? You can upload it to https://pastebin.com and share the link here. This will help me better understand the situation and assist you more effectively.
Looking forward to your response. 🙂
Hello Gerard van Enk,
Thank you for your reply.
If you want more updates, I recommend following the GitHub links shared in this message. I appreciate your patience while our developers work on the fixes.
Have a great day!
Hello dragomantr,
Thank you for your reply.
I understand that the issue is happening once again.
To help troubleshoot this further, I recommend setting up a staging site. This will allow us to determine whether the issue is caused by caching alone or if another plugin might also be contributing.
On the staging site, deactivate all the plugins except WooCommerce and switch the theme to Twenty Twenty-Five. Once ready, share the URL for further testing.
Looking forward to your response. 🙂
Forum: Plugins
In reply to: [WooCommerce Square] please disconnect and re-connect your site.Hello NF Graphic Design,
Thank you for your reply.
I understand the situation you’re describing. The issue is most likely related to the URL and Address settings in WordPress. Could you please share a screenshot of those settings? It will help me understand the problem better and provide more accurate assistance.
Looking forward to your response. 🙂
Forum: Plugins
In reply to: [WooCommerce] Woocomerce square plugin, products being uncategorisedHello tommyboy11,
Thank you for your reply.
I recommend posting this question in the WooCommerce Square plugin support forum, as this forum is dedicated to WooCommerce core support only.
I appreciate your cooperation. 🙂
Hello Jason Ryan,
Thank you for taking the time to assist a fellow community member.
menstoi, if you need further help, please create a new topic. This will allow us to assist you more effectively and ensure we follow the forum guidelines.
Have a great day!
Forum: Plugins
In reply to: [Google for WooCommerce] Google Ads sync issuesHello Sjcartier Ltd,
Thank you for contacting WooCommerce support.
I understand you’re seeing a discrepancy between the ad spend shown in the Google Ads plugin dashboard (£11.81) and the actual charge from Google (£200), which is understandably confusing.
Since billing is handled directly by Google, I recommend contacting Google Support for a detailed explanation of the charges. They will be able to clarify how the costs are being calculated.
Once you hear back from them, feel free to share any relevant details here. If there’s anything on the WooCommerce side that needs attention, I’ll be happy to help further.
Best regards.
Forum: Plugins
In reply to: [WooCommerce] too many wc-admin_import_ordersHello meatface888,
Thank you for your reply.
Before we dive into the details, I’d like to revisit your note: “This had to be enabled at server side.” Could you please clarify what exactly was enabled on the server side?
If server-side cron jobs are overriding the default WP-Cron behavior, we may need to take a different approach to identify and resolve the issue effectively. Your confirmation will help guide the next steps.
Looking forward to your response. 🙂
Hello alanfinan,
Thank you for contacting WooCommerce support.
I understand you’re noticing that tax isn’t being applied when an Irish address is entered at checkout, possibly due to the Eircode being optional.
Could you please share your site URL along with the specific address you tested? I’ll check it on my end and look into what might be causing this issue.
Looking forward to your response. 🙂
Hello Jim Daly,
Thank you for sharing this information with us. I appreciate the detailed insight.
To help me look into this further, could you kindly provide a source or any related documentation for reference?
Have a great day!
Forum: Plugins
In reply to: [WooCommerce] Error Connecting to databaseHello Darren Ellis,
Thank you for your reply.
I’ve read through the previous messages, but it’s a bit unclear whether the issue has been resolved or if you’re still experiencing the problem after identifying the root cause. Could you please confirm the current status?
If the issue is still ongoing, I’ll be glad to assist you further.
Best regards.
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Tracking ID setting field translationHello henrikgda,
Thank you for your reply.
While we’d love to help further, we cannot provide support for custom code or modifications, as these fall outside the scope of our support policy.
If you’re a developer, I recommend connecting with other developers through the Woo Community Slack. It’s a great place to ask questions and find helpful insights.
Please let me know if you have any other questions. 🙂
Forum: Plugins
In reply to: [WooCommerce Square] Product Variations not syncingHello supportisonic,
Thank you for contacting WooCommerce support.
I understand you’re syncing products and variations from Square to WooCommerce using the WooCommerce Square plugin, but some products are only showing one variation, with missing attributes in the Product Edit page. You also mentioned that the variation images are not coming through.
To better understand the issue, please share:
– A screenshot of the General Settings page in WooCommerce Square
– Screenshots of the affected products in Square that are not syncing correctlyDo you notice any common factor among the products that are not syncing correctly, or anything that differentiates them from the ones that are syncing correctly? Also, are the variation images not working for all products or just for the same problematic group of products?
Once I have this information, I’ll be in a better position to assist you further.
Best regards.
Forum: Plugins
In reply to: [WooCommerce] Switching product image to first gallery image on hoverHello Paal Joachim Romdahl,
Thank you for contacting WooCommerce support.
I understand you’ve spent a lot of time working on switching the WooCommerce product image to the first gallery image on hover, and I’m glad to hear you were able to achieve this using custom code.
Thank you for sharing your tutorial link. This contribution will definitely help other users looking to implement a similar feature, especially when using Full Site Editing with the Twenty Twenty-Four theme.
Have a great day!
Forum: Plugins
In reply to: [WooCommerce] Error Connecting to databaseHello Darren Ellis,
Thank you for contacting WooCommerce support.
I understand you’re encountering an “Error Connecting to Database” error whenever you try to add or edit a product in WooCommerce.
I appreciate Stef for stepping in and offering assistance, it’s always great to see community members helping each other.
In addition to cleaning up the database, it’s important to identify what may have caused this issue in the first place. To help with that, could you please share a screenshot of your Scheduled Actions page? You can use Snipboard.io to upload the image and share the link here. This might provide us with some helpful clues.
Looking forward to your response. 🙂