Online Backup
Forum Replies Created
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Forum: Plugins
In reply to: [Online Backup for WordPress] How to configure custom backup folderHi Tony,
We have email notifications in our pipeline and they will be added in the near future.
Not sure about the admin/install.php as we never redirect to that. I think we have noticed WordPress sent somebody to that when it couldn’t access the database (and thought it wasn’t installed.) It seems to only be momentarily though. Maybe the backup took up too much space and the host takes the database offline if the space gets used up?
Jason.
Forum: Plugins
In reply to: [Online Backup for WordPress] Backup Failed 4x in a RowHi summer1607,
Could you post the error?
Thanks.
Forum: Plugins
In reply to: [Online Backup for WordPress] Backup FailedHi,
Can you check your hosting package has enough free space? We see this sometimes when the hosting space is nearly full.
When we run backup all files that get backed up (everything for local backups and just changed files for online backup) is copied into a backup file. So you can sometimes need enough space to duplicate your blog in two. So if your blog is 50 MB you may need another 50 MB free space – compression will likely drop this lower but compression varies a lot.
Regards,
Jason
Hi,
In the plugin go to “Local Backups & Decryption”. It will say the files can be uploaded.
Connect to your FTP and transfer up the .enc file to “wp-content/backups/”. Rename it to WPOnlineBackup_Full_somethingrandom.zip.enc though to ensure nobody can download it with the default filename.
If you go to “Local Backups & Decryption” again in the plugin, it will now see the file. Refresh page if it doesn’t show it will eventually show.
Then you can click “Decrypt” next to it and enter your encryption key.
The file can’t be decrypted using WinRar or WinZip as the encryption technology used by these is not free and is covered by patents. If we started to use it we would need to licence the technology and the plugin would no longer be free and would not fit in with the WordPress ethic where WordPress and its plugins shall always be free software. The definition of free is in the context of freedom, not cost. See http://www.fsf.org/about/what-is-free-software
Regards,
Jason
Forum: Plugins
In reply to: [Online Backup for WordPress] Split large backups?Hi,
We don’t currently support backups bigger than around 1.5GB so the plugin will not work for you unless you reduce the size down significantly.
We do have plans to introduce 64-bit ZIP file format into the plugin (so we can create massive ZIP files of any size), but no plans for splitting the files into 2GB chunks.
Regards,
Jason
Forum: Plugins
In reply to: [Online Backup for WordPress] Back-up and Manual Back-up FailHi,
Please go to Online Backup Settings tab in the plugin. Logout and log back in.
It is possible the account password for the online backup was changed and the plugin was not logged out and logged in with the new password.
Jason.
Forum: Plugins
In reply to: [Online Backup for WordPress] How to configure custom backup folderHi Tony,
It’s pretty hard-coded in at the moment, but next version it won’t be – it’ll still be fixed for most people though. The default is in the WordPress content folder (wp-content usually) in a subdirectory called backups.
You can download the pre-release here:
http://downloads.wp.xz.cn/plugin/wponlinebackup.zip
It’s the developer version from the plugin pageWith this version installed, click General Settings, then edit the URL in your browser so instead of it saying “§ion=settings” at the end, it says “§ion=advanced”. This is the hidden advanced settings control panel.
On the advanced settings, with this version, you will see backup_directory. Tick the checkbox (which tells the plugin “override default”) then enter your own path. Then save settings.
It will then begin using that directory for backups.
Note the directory needs to exist and be accessible before it will let you change the backup_directory to it.
Regards,
Jason
Forum: Plugins
In reply to: [Online Backup for WordPress] Backup not arriving via email, as setHi larkwest,
As Tonychung said you can check if the backup failed.
However, note that sometimes that the backup can be successful and the email successfully sent, but that the receiving end rejects it because it is too big. Services like GMail generally have a 25MB attachment limit and will refuse any email bigger. So it may have sent, but got rejected.
Best to try a different email target in this case or reduce the backup size more.
Jason
No problem!
That message can generally be ignored. It is just sometimes plugins create tables with no way to uniquely reference rows which can, albeit rarely, make rows duplicate in the backup.
Hi, sorry for the delay.
It’s ready now:
https://wordpress.backup-technology.com/plugin/wponlinebackup-719-tracing.zipIf you remove the old version and install this one, then reconfigure everything (removing plugin will delete any stored settings and encryption keys, sorry) it will then start logging backups.
After you reproduce the problem, go to Help & Support. Underneath the white box is a link to the trace.log file. Right-click this link and Save Target As or Download Linked File for example to download it to your computer. Then right-click the downloaded file and Send To -> Compressed ZIP File, or on Mac just right-click Compress.
Send that .zip to me at support “at” backup-technology.co.uk. Mention “Jason” and link to this topic and it should get through.
Thanks,
Jason
Forum: Plugins
In reply to: [Online Backup for WordPress] Getting an error when backing upHi Ross,
Please try this newer one and get a log again to me:
https://wordpress.backup-technology.com/plugin/wponlinebackup-719-tracing.zipMention “Jason” and drop a link to this topic. It’ll get through then.
Thanks,
Jason
Hi webby,
Did you definitely download the dev version? Did you also definitely deactivate and delete using WordPress plugin page? (If you delete the files only it won’t fix the problem as the database info remains installed.)
This is a direct link if you want to try again to make sure:
http://downloads.wp.xz.cn/plugin/wponlinebackup.zipI just tested it again now. Installed 3.0.4 and got this problem. Then deactivated it and deleted it using WordPress plugin page. Then installed the dev version. And everything was fine.
If you can’t deactivate or delete using the WordPress plugin page and need to upload via FTP. Just go to Schedule page and ignore the warnings, then enter “0” into hours and minutes boxes, then tick both Backup database and Backup filesystem, then make sure Perform to online vault is selected. Then click Save. All warnings will disappear.
Regards,
Jason.
Forum: Plugins
In reply to: [Online Backup for WordPress] Encryption Key Shows my Password!Hi,
I believe this will be your web browser remembering passwords or autocompleting.
The plugin can’t access your WordPress admin password. In fact once logged in not even wordpress can since it does not store it in readable form. The way it is stored is as a digest which is non reversible. When you login it digests the password you provided and compares. So it’s definitely the browser doing this I believe.
Regards,
Jason
No problem! I’ve fixed it now. Please refer to the other topic 🙂 linked here for other visitors:
http://ww.wp.xz.cn/support/topic/does-it-work-with-wp-multisite-directories-not-subdomains?replies=6
Yes, let’s merge the issues here as they are the one and the same!
The condition for this problem is you have WP_DEBUG enabled, or PHP has error displaying enabled and WordPress wasn’t able to turn it off. So this is why the warnings are appearing for you. Normally they would be hidden.
It seems at some point in the last few versions we broke the schedule installation so the defaults were all blank! Can’t work out how this was missed, sorry. So it is only an issue for new installations.
I’ve fixed it in the dev version so you can try it out, I’ve tested it through and through so you can use it for now until we release it as 3.0.5 with some more fixes if we do some more soon.
http://ww.wp.xz.cn/plugins/wponlinebackup/developers/Any more issues, please let me know I’ll work on them 🙂 thanks for reporting this one too.
Regards,
Jason