Damianne P (a11n)
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Admin] Downloading customer reportHi @krnlmstry. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about this extension, please start a new thread.
Forum: Plugins
In reply to: [WooCommerce Admin] ErrorHi @cristianciuberea. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about this extension, please start a new thread.
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] With TagManager not workingHi @luigijunior. If you set up multiple pixels on your site, it’s likely that you will get duplicate data in Google Analytics. I recommend that you use only one plugin for connecting to Google Analytics.
Hi @roadlink. Would you please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Double tracking product pagesHi @alex2021, if you have multiple pixels set up on your site, for example with this extension and GTM, then there will be duplicate events tracked in Google Analytics. I recommend that you only use one extension for tracking on your site.
Hi @kaylynnejohnson.
By default the Google Analytics Integration plugin doesn’t track any actions from a logged in administrator user. This means that any actions done by you, including refunds, won’t be tracked.
If you need better tracking of your orders I’d suggest to have a look at the Google Analytics Pro extension: https://docs.woocommerce.com/document/woocommerce-google-analytics-pro/
As far as the duplicate information for the order, what version of Google Analytics Integration are you using? Also, do you have the pixel set up on your site multiple times? Please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.
Hi @franks123. WooCommerce Google Analytics Integration is compatible with WooCommerce 5.1.0. The message on updating WooCommerce is due to the fact that we have not released an update to Google Analytics Integration to update the messaging, but this messaging will be updated in the next version that is released of the plugin.
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Not all orders tracked in GAHi @slowlandia. For the 20-30% of orders that are not tracked, are they all with the same payment gateway? Are all your payment gateways redirecting users to the order confirmation page after each purchase?
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] eCommerce tracking missing dataHi @argolipp. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about this extension, please start a new thread.
Forum: Plugins
In reply to: [Google Analytics for WooCommerce] Purchase event not being trackedHi @kosoniscs. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about this extension, please start a new thread.
Forum: Plugins
In reply to: [WooCommerce] Some string translationHi @ammartello97. I’m not seeing any red flags in your system status report such as theme overrides affecting the Looking at the message after adding a product to the cart, I wonder if this has something to do with Avia, built into Enfold.
Given that you can’t replicate this issue on another site and I can’t on my test site points to it being caused by a conflict. I recommend conflict testing following the guide here – https://docs.woocommerce.com/document/how-to-test-for-conflicts/.
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Analytics Coupon Search QueryThanks @kwebdesign. That is odd. Are you using the latest version of WooCommerce with the built-in Analytics. This is a hard one to try to replicate. If you make a new coupon with a smiliar format
salus7362-2***, do you have the same issue?Forum: Plugins
In reply to: [WooCommerce] WooCommerce Stock Panel not working/showing upHi @diondetovenaar. I hope that you have managed to resolve the issue. Since we have not heard back from you, I’m going to mark this topic solved but please start a new topic if you have any remaining questions.
Forum: Plugins
In reply to: [WooCommerce] How do I know it all works?Hi @lovefamilyholidays. I hope that you have managed to resolve the issue. Since we have not heard back from you, I’m going to mark this topic solved but please start a new topic if you have any remaining questions.
Forum: Plugins
In reply to: [NSFW] [WooCommerce] when upadte php 7 to higherHi @amrtt. I hope that you have managed to resolve the issue. Since we have not heard back from you, I’m going to mark this topic solved but please start a new topic if you have any remaining questions.