eriol8

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  • Forum: Plugins
    In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jetpack not loading on Dashboard and Stats
    Thread Starter eriol8

    (@eriol8)

    5 years, 6 months ago

    Hi, I’ve just re-installed the entire thing, and used the original account that my WordPress.com website used to be hosted on, now it seems to be working.

    However, when I try to use the JetPack Debug tool, I still get the error”Debug
    Unknown error”. So I’m not sure if the Jetpack is really working as intended.

    Forum: Plugins
    In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jetpack not loading on Dashboard and Stats
    Thread Starter eriol8

    (@eriol8)

    5 years, 6 months ago

    Hi, thank you for your reply. But as I said in my post earlier on

    “ I have already tried deactivating, deleting the plugin and re-installing the plugin. Whenever I try to do so it will take very long trying to connect to my WordPress.com account, but works at the end.”

    In fact I tried it twice. But the process was quite buggy, i.e. it told me “error authorising” or something along those lines and I had to authorise twice before I could proceed.

    Just to make it clear, do I have to connect to the wordpress.com account which previously hosted my website? I had created another account due to the fact that I was concerned that the old account was the issue.

Viewing 2 replies - 1 through 2 (of 2 total)