fairshareitservices

We have a GoGeek account with SiteGround but the story is similar. Almost daily weird .ico files, php files and code injections show up.

With the experience and staffing that SiteGround has, I am very sure they can find out where the security hole is. But every time our sites are blocked due to Malware. We have cleaned files, upgraded plugins and themes but I am sure something is left out.

Now we have semi automated tasks to clean up bad files and brought down the chances of our sites being brought down by Site Ground. What we have done is the fixing of files after the attack and not stop the attack itself.

If our company with almost no security related experience can do this much, I am sure Site Ground can pin point security holes within minutes and stop the attack itself.

I have hosting accounts with a2hosting, AWS, Digital Ocean (and even GoDaddy which I hate for other reasons) but I have never seen something like this.

My sincere suggestion to SiteGround is to invest in this issue on their own instead of recommending other security companies and help people who trusted Site Ground with their money. This may not be SiteGround’s fault but the general perception is hosting companies need to help developers or risk tarnishing their own image.