Title: Flytrap's Replies - page 2 | WordPress.org

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# Flytrap

  [  ](https://wordpress.org/support/users/flytrap21/)

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 *   [Replies Created](https://wordpress.org/support/users/flytrap21/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/flytrap21/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/flytrap21/replied-to/)
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## Forum Replies Created

Viewing 14 replies - 16 through 29 (of 29 total)

[←](https://wordpress.org/support/users/flytrap21/replies/?output_format=md) [1](https://wordpress.org/support/users/flytrap21/replies/?output_format=md)
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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[BulkGate SMS Plugin for WooCommerce] Cannot create campaign using contacts from “my store”](https://wordpress.org/support/topic/cannot-create-campaign-using-contacts-from-my-store/)
 *  Thread Starter [Flytrap](https://wordpress.org/support/users/flytrap21/)
 * (@flytrap21)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-create-campaign-using-contacts-from-my-store/#post-14957773)
 * I have sent the support request to [support@bulkgate.com](https://wordpress.org/support/users/flytrap21/replies/page/2/support@bulkgate.com?output_format=md).
 * Thanks.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Geocode Switch] Update Failed: Warning: failed to open stream: No such file or directory](https://wordpress.org/support/topic/update-failed-warning-failed-to-open-stream-no-such-file-or-directory/)
 *  Thread Starter [Flytrap](https://wordpress.org/support/users/flytrap21/)
 * (@flytrap21)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/update-failed-warning-failed-to-open-stream-no-such-file-or-directory/#post-10518858)
 * Today i found the following message at the top of my WordPress dashboard page:
   `
   The plugin geoswitch/geoswitch.php has been deactivated due to an error: Plugin
   file does not exist.` …nd there is no sign that the plugin was ever there!
 * How could that be… could WordPress simply remove a plugin by itself!?!?!?
 * Wow!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[MoceanAPI Order SMS Notification for WooCommerce] Does not send status notification message to customer](https://wordpress.org/support/topic/does-not-send-status-notification-message-to-customer/)
 *  Thread Starter [Flytrap](https://wordpress.org/support/users/flytrap21/)
 * (@flytrap21)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/does-not-send-status-notification-message-to-customer/#post-10169770)
 * Dear [@kelvinsor7](https://wordpress.org/support/users/kelvinsor7/),
 * In response to your questions
    1. I am using WordPress version 4.9.5
    2. None of the customers are receiving SMS… for any of the order statuses specified.
       Here are a couple of customer numbers (as they appear in the user database):
       0116842190, 0730281015
    3. No, I have not turned on debugging for WordPress. Unfortunately this is a production
       e-commerce site and turning on debugging adds a few seconds to page load time,
       which we cannot afford.
    4. Here are the two log entries for those two specific numbers
 *  1.     ```
           2018-03-05 13:45:35 Customer's billing phone number (0614707248) in country (ZA) converted to 27614707248
           2018-03-05 13:45:35 Sending SMS to 27614707248, message: Snackage Order 1784: Dear Faith, your order was recently dispatched and is on its way. We have sent an email with your tracking number. Thanks.
           2018-03-05 13:45:39 SMS response from SMS gateway: {"messages":[{"status":0,"receiver":"27614707248","msgid":"SkillsWarehouse0305214541800673.0002"}]}
           2018-04-03 06:36:39 Customer's billing phone number (0116842190) not a valid mobile number in country (ZA), not sending SMS.
           2018-04-03 06:36:40 Sending SMS to 27833824822 27833042855 27832611200, message: Snackage New Order #3017: Received from: chante Mariza Labuschagne; Value: ZAR726.00; Payment method: payfast; Shipping to: Birnam; Status: Processing.
           2018-04-03 06:36:43 SMS response from SMS gateway: {"messages":[{"status":0,"receiver":"27833824822","msgid":"SkillsWarehouse0403143647173376.0001"},{"status":0,"receiver":"27833042855","msgid":"SkillsWarehouse0403143647173377.0001"},{"status":0,"receiver":"27832611200","msgid":"SkillsWarehouse0403143647173378.0001"}]}
           2018-04-05 11:43:35 Customer's billing phone number (0116842190) not a valid mobile number in country (ZA), not sending SMS.
           2018-04-11 11:42:46 Sending SMS to 27833824822 27833042855 27832611200, message: Snackage New Order #3099: Received from: Leah Thwala; Value: ZAR746.50; Payment method: payfast; Shipping to: johannesburg; Status: Cancelled.
           2018-04-11 11:42:50 SMS response from SMS gateway: {"messages":[{"status":0,"receiver":"27833824822","msgid":"SkillsWarehouse0411194258038660.0002"},{"status":0,"receiver":"27833042855","msgid":"SkillsWarehouse0411194258038661.0002"},{"status":0,"receiver":"27832611200","msgid":"SkillsWarehouse0411194258038662.0002"}]}
           ```
       
 * </li?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Customer Reviews for WooCommerce] Order details variable for email body](https://wordpress.org/support/topic/order-details-variable-for-email-body/)
 *  Thread Starter [Flytrap](https://wordpress.org/support/users/flytrap21/)
 * (@flytrap21)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/order-details-variable-for-email-body/#post-10147222)
 * [@ivole](https://wordpress.org/support/users/ivole/), just to clarify…
 * What I mean is that about 55% are responding to the review request, but of that
   55%, all of them are clicking on the review request that contains details of 
   the order we are asking them to review in the email body and none of the 55% 
   are clicking on the review request that does not contain any details of their
   order in the email body.
 * … just to clarify.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Customer Reviews for WooCommerce] Order details variable for email body](https://wordpress.org/support/topic/order-details-variable-for-email-body/)
 *  Thread Starter [Flytrap](https://wordpress.org/support/users/flytrap21/)
 * (@flytrap21)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/order-details-variable-for-email-body/#post-10147192)
 * Hi [@ivole](https://wordpress.org/support/users/ivole/),
 * Any word on when this feature might be coming?
 * We are currently evaluating 2 customer review reminders/requests and customers
   are clicking 100% on the one that contains a visual reminder of their purchase–
   i.e. a copy of the order details in the email.
 * I really think that an {order_details} or similar variable for the email body
   would go a long way towards changing that.
 * Just thought that you’d like to know.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Unable to enable taxes in settings](https://wordpress.org/support/topic/unable-to-enable-taxes-in-settings/)
 *  Thread Starter [Flytrap](https://wordpress.org/support/users/flytrap21/)
 * (@flytrap21)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/unable-to-enable-taxes-in-settings/#post-10147134)
 * I think that the W3 Total Cache plugin may be caching the admin pages because
   it now works… Mystery!
 * Thanks for the advice.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WooCommerce] Unable to enable taxes in settings](https://wordpress.org/support/topic/unable-to-enable-taxes-in-settings/)
 *  Thread Starter [Flytrap](https://wordpress.org/support/users/flytrap21/)
 * (@flytrap21)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/unable-to-enable-taxes-in-settings/#post-10147008)
 * Hi [@icaleb](https://wordpress.org/support/users/icaleb/)
 * I will look into that and see if it resolves the problem…
 * thanks… will keep you posted.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Customer Reviews for WooCommerce] Order details variable for email body](https://wordpress.org/support/topic/order-details-variable-for-email-body/)
 *  Thread Starter [Flytrap](https://wordpress.org/support/users/flytrap21/)
 * (@flytrap21)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/order-details-variable-for-email-body/#post-10108387)
 * Thanks [@ivole](https://wordpress.org/support/users/ivole/). I’ll be looking 
   out for the update.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Product Reviews Import Export for WooCommerce] Import successful, but reviews do not show in product front end.](https://wordpress.org/support/topic/import-successful-but-reviews-do-not-show-in-product-front-end/)
 *  Thread Starter [Flytrap](https://wordpress.org/support/users/flytrap21/)
 * (@flytrap21)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/import-successful-but-reviews-do-not-show-in-product-front-end/#post-10107609)
 * [@mujeebur](https://wordpress.org/support/users/mujeebur/),
 * I have left a positive review… Not withstanding the problems that I have had,
   my experience with the plugin has been positive… and you guys provide awesome
   support – that is really special and I really appreciate that.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Product Reviews Import Export for WooCommerce] Import successful, but reviews do not show in product front end.](https://wordpress.org/support/topic/import-successful-but-reviews-do-not-show-in-product-front-end/)
 *  Thread Starter [Flytrap](https://wordpress.org/support/users/flytrap21/)
 * (@flytrap21)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/import-successful-but-reviews-do-not-show-in-product-front-end/#post-10107507)
 * Hi [@mujeebur](https://wordpress.org/support/users/mujeebur/),
 * It is definitely not a cache issue because I am running the query off the database
   directly.
 * But I did make some progress towards getting it to work. What I discovered is
   that if I leave the comment_ID blank in the csv, the import will work as expected–
   i.e. the comment type column in the table is not set to order_note. The downside
   is that doing so seems to break the verified user bit (even if this column is
   set in the csv). But I was able to create an sql insert statement to insert this
   into the comment meta table.
 * Once I had figured all of this out I was then able to import all of my comments
   fairly easily.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[NextScripts: Social Networks Auto-Poster] Does not work](https://wordpress.org/support/topic/does-not-work-874/)
 *  [Flytrap](https://wordpress.org/support/users/flytrap21/)
 * (@flytrap21)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/does-not-work-874/#post-10074956)
 * LOL… I just had to chirp in here. Apparently that is the complaint that I have
   seen all over… the answer to every support question appears to be “_look in the
   FAQ…_” or some similar snarky response.
 * This is just too funny… LOL!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Social Media Auto Post and Schedule Plugin - Social Booster] When is Instagram coming?](https://wordpress.org/support/topic/when-is-instagram-coming/)
 *  Thread Starter [Flytrap](https://wordpress.org/support/users/flytrap21/)
 * (@flytrap21)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/when-is-instagram-coming/#post-10071724)
 * [@rextheme](https://wordpress.org/support/users/rextheme/) Thanks for the feedback.
   April timeline is great. I will get some of my users to try out the plugin and
   give you feedback.
 * I agree with you about the headache of relying on intermediated social media 
   posting third parties. Once upon a time the likes of Hoot Suite and Buffer were
   a real novelty, especially if you are not on a self hosted CMS platform (and 
   in the corporate space they are still a necessity)… but if I am already hosting
   my own WordPress installation, then I really want to manage all my stuff in a
   single place.
 * Thanks a lot… I am looking forward to the updated version.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Customer Reviews for WooCommerce] Error: cannot connect to the email server](https://wordpress.org/support/topic/error-cannot-connect-to-the-email-server/)
 *  Thread Starter [Flytrap](https://wordpress.org/support/users/flytrap21/)
 * (@flytrap21)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/error-cannot-connect-to-the-email-server/#post-10053963)
 * Thanks for the quick reply… As it turns out I have my own servers in my own rack
   so I was able to follow the looooong trail of links, starting with the one you
   sent, to solving the problem.
 * You were correct as to what the problem was… I am just not sure why you did not
   just tell me or send me directly to the solution.
 * You sent me a link to an identical problem you responded to a few weeks ago, 
   which contained a link to a similar problem you responded to a few months ago,
   which I discovered, after scanning the long thread, contained a link to a blog
   post about the dangers of a work-around to the problem from several years ago,
   which… you guessed it, contained a link to a _thankfully_ actively maintained
   page hosting the latest CA root certificate bundles extracted from Mozilla – 
   which I was able to upload to my server. Thankfully the old blog post from 2012
   mentioned the configuration setting in php.ini that I needed to update to tell
   php where to find the latest CA root certificate bundle on my server.
 * Now you could have simply stated what the problem was (as you so eloquently did)
   and gone on to say…
 * > …to solve it go to [this web site](https://curl.haxx.se/docs/caextract.html)
   > and download the latest CA root certificate bundle ([cacert.pem](https://curl.haxx.se/ca/cacert.pem))
   > and upload it to your php installation, then update the curl.cainfo= setting
   > in your php.ini file to point to the location of the cacert.pem file.
 * On the positive side… thank you for the quick response… you have a great plugin…
   I will be evaluating it over the next few weeks and hope to license it for our
   sites soon.
 * Regards.
 *   Forum: [Networking WordPress](https://wordpress.org/support/forum/multisite/)
   
   In reply to: [Multisite WP 4.3 Network Win Srv., visit New Site return 404 Error](https://wordpress.org/support/topic/multisite-wp-43-network-win-srv-visit-new-site-return-404-error/)
 *  [Flytrap](https://wordpress.org/support/users/flytrap21/)
 * (@flytrap21)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/multisite-wp-43-network-win-srv-visit-new-site-return-404-error/#post-6504944)
 * [@mf7913](https://wordpress.org/support/users/mf7913/) if I could buy you a beer
   I definitely would… I have been pulling my hair out for 2 days over this problem.
   It is amazing that this erroneous web.config is still being generated in WordPress
   4.5.3 and has still not been fixed.
 * Thanks for taking the time to figure this out and posting the solution back here…
   much appreciated.

Viewing 14 replies - 16 through 29 (of 29 total)

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