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Viewing 7 replies - 1 through 7 (of 7 total)

Forum: Plugins
In reply to: [SupportCandy - Helpdesk & Customer Support Ticket System] Export/import configuration on another website

Thread Starter forprof
(@forprof)

2 years, 5 months ago

Ok @miliighe

it will be boring work then….the db is huge!

Thank you for support

Bye

Myriam

Forum: Plugins
In reply to: [New User Approve] new user approval email

Thread Starter forprof
(@forprof)

2 years, 5 months ago

done. thank you

Forum: Plugins
In reply to: [New User Approve] new user approval email

Thread Starter forprof
(@forprof)

2 years, 5 months ago

Hi @hamza1010

it seems the update plugin has been trashed. Can you please re-post the link? I need it too.

Thank you!

Myriam

Forum: Plugins
In reply to: [SupportCandy - Helpdesk & Customer Support Ticket System] Hide update notes in chat area

Thread Starter forprof
(@forprof)

2 years, 7 months ago

Thank you for your prompt help!

have a nice day

Forum: Plugins
In reply to: [SupportCandy - Helpdesk & Customer Support Ticket System] Disable reply to Customer when ticket closed

forprof
(@forprof)

3 years ago

Thank you for your quick support, unfortunately this does not work in this major version (installed Version 3.1.6), it was ok in ver.2.xxx

Forum: Plugins
In reply to: [SupportCandy - Helpdesk & Customer Support Ticket System] Disable reply to Customer when ticket closed

forprof
(@forprof)

3 years ago

Hi

I have a similar issue: I set up in the past different statuses for resolved ticket but customer can still reply on status others than “closed”.

How can I fix it?

Thank you

Myriam

Forum: Plugins
In reply to: [SupportCandy - Helpdesk & Customer Support Ticket System] Something went wrong error while authenticated users cache is on

forprof
(@forprof)

3 years, 6 months ago

Hi . We have experienced the same problem. Thank you for sharing infos

Viewing 7 replies - 1 through 7 (of 7 total)