@mosesmedh thanks for the explanation. I have tried several times to create a draft order by going through to checkout and filling fields before closing the tab but I don’t see any draft orders being created when I do it. This is why I thought the bot must be doing something different. I’ve tried from different devices and different browsers but I just don’t get a draft when I try it.
I will look into bot detection tools as you suggest.
Hi @mosesmedh thanks for confirming. But I was hoping to understand how the bot is able to create draft orders. When a human uses the site and goes through to the checkout this doesn’t seem to create a draft order so how is it that the bots orders are creating drafts. If I can understand the mechanism behind this perhaps I can take steps to prevent it beyond the reCaptcha that seems to work in preventing these drafts from becoming failed orders.
Hi @mosesmedh. It’s only a small shop, we might get 1 or 2 actual orders per day on average whereas we’ve been seeing 30 or 40 drafts per day recently. They are definitely spam orders because they all have the same features; just 1 item in the basket, nonsense addresses, fake phone numbers and suspicious looking email addresses.
Thanks for getting back. There are no notes in any of the spam orders. Example of one from 40 minutes ago below.
I had already read the page about how draft orders are created but as I said its not clear to me what it means when it says “Creation: Initiated when a customer arrives on the the checkout page using WooCommerce Blocks.” If I start making an order myself and go through to the checkout page I dont get a draft order created so why are these spam orders creating drafts?
This reply was modified 8 months, 1 week ago by fpadia.
My mistake. I just noticed I had the wrong option selected in the quantity based discount type!. I had it set to number of products as opposed to cart quantity.
I have the same warning in Google Page speed insights. would be good to know how to resolve this. If its not fixable in the theme is there a plugin that can be used to preload simple line icons?
