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  • Thread Starter franespinosa

    (@franespinosa)

    I found out what the problem was, at least for me. The plugin added a widget on my main page, which is built with Elementor.

    It added this code to my page: (In the Elementor editor appears as a grey bar with the characters </>, if you click it, you can see the code)

    <!– Load Facebook SDK for JavaScript –>
    <div id=”fb-root”></div>
    <script>
    window.fbAsyncInit = function() {
    FB.init({
    xfbml : true,
    version : ‘v6.0’
    });
    };

    (function(d, s, id) {
    var js, fjs = d.getElementsByTagName(s)[0];
    if (d.getElementById(id)) return;
    js = d.createElement(s); js.id = id;
    js.src = ‘https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js&#8217;;
    fjs.parentNode.insertBefore(js, fjs);
    }(document, ‘script’, ‘facebook-jssdk’));</script>

    <!– Your customer chat code –>
    <div class=”fb-customerchat”
    attribution=setup_tool
    page_id=”109733547295517″
    theme_color=”#3E78B2″>
    </div>

    If you are using Elementor, all you have to do is edit your page with Elementor, look for this widget and delete it. I don’t know if this happens with other builders too.

    Thread Starter franespinosa

    (@franespinosa)

    OK guys, I’ve found a way to hide the pop up. It doesn’t remove the plugin, but it’s something.

    All you have to do is use this CSS code. You can go to Appearance > Customize > Additional CSS and paste it:

    div#fb-root {
    display: none;
    }

    It solved my problem but I still don’t like that we can’t remove it.

Viewing 2 replies - 1 through 2 (of 2 total)