fscode

Hi there!

Thanks for sharing your review with us.

1. What do you mean by saying no API? FS Poster uses social network APIs to add accounts to the plugin.

2. Adding tags feature is available in the premium version of the plugin.

3. When a link is shared on social networks, the BOTs of the social network are usually going to that link first so that you see views. You might visit the link as well and it counts all of them.

4. Every RSS or post generator plugins have settings where you set an author. The post generator plugin publishes posts on behalf of that author.
Who is the author defined in the post generator plugin? Social network accounts should be activated on the author’s panel.
Let’s say you have defined the demo user as the author in the post generator plugin, so you should activate your social network accounts on the demo user: http://prntscr.com/tzee06 Or you should change the post generator author to the WordPress user that FS Poster accounts are activated.`

Best Regards,
FS Poster.

Hi there!

We are so grateful for your kind words and thanks for sharing your review with us.

Best Regards,
FS Poster.

Hi there!

You do not provide any other posts that there is no image. As we stated, this post URL is different than others. Your post links are like this, first your website name and the post name as a slug as shown below:

https://yourwebsite.com/video-wont-pl…..

However, this post has a different URL. Your website name and then instead of the post name as a slug, ?post-type=post comes. That means it is not even a post URL. The URL might not have an image at all.

https://yourwebsite.com/?post_type=pos…..

FS Poster shared the post with an image from your website so there is no issue with the plugin: https://i.imgur.com/c91SwKd.png

You state that FS Poster sometimes doesn’t share the image but you have provided only one post and you do not provide any others. It happened once and we explained why it happened.

When you create a WordPress post the plugin gets the URL of the post and your custom message. Then, the plugin sends them to social networks. The plugin does not send the image to social networks. Social networks fetch the image of the post from the URL.

You can debug the Post URL from the link below:
https://cards-dev.twitter.com/validator

You will see that there is no image is linked to that URL.

Best Regards,
FS Poster.`

Hi there!

Please let us know if you still encounter the issue.

Best Regards,
FS Poster.

Hi there!

We’re sorry you have experienced the issue. It was an uncommon instance and we’ll do our best to fix it immediately. We would like to have an opportunity to investigate your feedback further. Could you create a support ticket at http://support.fs-code.com or contact us via email at [email protected] please? We’ll work with you to resolve any issues as quickly as possible.

Best Regards,
FS Poster.

Hi there!

Please go to WordPress > Plugins
Deactivate the FS-Poster Lite plugin.
Delete the plugin.
And then reinstall the plugin again.

It will ask you to register first.

Best Regards,
FS Poster.

Hi there!

It is a WordPress policy that “A review should be the review of an experience a user has with the project” The customer does not use the plugin listed on ww.wp.xz.cn. How come they can have an experience of the plugin that they even do not use?

The customer had an issue with the Pro version and we have fixed the issue, released an update, and informed the customer in the support system that was dedicated to Pro users.

We believe that it is a Guideline violation because the review is not left for the plugin listed on ww.wp.xz.cn.

Best Regards,

FS Code.

• This reply was modified 4 years, 3 months ago by fscode.

Hi there!

Please contact us via email at [email protected] and provide screenshots of the error. Our support team will help you as soon as possible.