Fotis Stathopoulos
Forum Replies Created
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Hi there,
Facebook link embeds work both on the Classic and the new Block editor. I tested it using the latest version of Jetpack (9.0.2).
Can you please switch to the default Twenty Twenty theme and see if the embeds work? I suspect that this might be an issue with your theme or a page builder (if you’re using one).
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Deubg Unknown ErrorHi there,
I don’t see any errors on the Jetpack debugger. However, since your site is hosted by WordPress.com, it’s best to contact support there:
Hi there,
Please follow the instructions linked below to configure Cloudflare so that it works with Jetpack.
https://jetpack.com/support/getting-started-with-jetpack/configure-jetpack-cloudflare/
Hi there,
Please check if Jetpack Stats are counting your own visits. Go to your Dashboard > Jetpack > Settings > Traffic > Site Stats.
Also, let me know your site’s address so I can have a look.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Problem with set upHi there,
Jetpack sites are assigned a unique ID. By moving your site, a new ID might have been generated. This is probably the cause of your issue.
Please let me know your site’s address so I can have a closer look.
Hi there,
To resolve this please disconnect and re-connect Jetpack.
https://jetpack.com/support/reconnecting-reinstalling-jetpack/
Forum: Themes and Templates
In reply to: [Shoreditch] Font in menuYou’re most welcome 🙂
Forum: Themes and Templates
In reply to: [Shoreditch] Logo size on mobileHi there,
You need to use a smaller number for the logo’s
min-widthvalue.So this is what the CSS code would look like:
@media screen and (min-width: 130px) { .custom-logo { max-width: 130px; }Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Site is not connected: 200Hi there,
I can see that your site is now properly connected to WordPress.com. Where are you seeing that error and what exactly is
MÈTIS?Hi there,
What’s the address of your production (live) site? Also, are the stats missing from the staging or the production site?
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Publicize and TwitterHi there,
What’s your site’s address so I can have a closer look at what’s going on?
Hi there,
Please go to your site’s Dashboard > Settings > General and on that page check that your timezone is correct.
Hi there,
It’s best to have a single WordPress.com and connect all your sites to it. This will be easier at managing them.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] PublicizeHi there,
I checked the source page of a few of your posts and I didn’t see any Open Graph tags on them. Jetpack adds Open Graph tags to every post and page on your site which tells Facebook what content to use for the preview, and when those tags are missing Facebook does not know what information to pull.
Those tags are usually being removed removed by your theme, by another plugin, or by custom code added to your theme’s functions.php file.
Looking at the information we have available for your site, the most likely cause here is the Yoast SEO plugin you appear to have active on your site. Installing that plugin causes Jetpack’s Open Graph tags to be disabled automatically.
You’ll need to activate the Open Graph tags for that plugin so it generates the necessary preview information for Facebook instead, or else you need to install the Always Use Open Graph with Jetpack plugin (https://ww.wp.xz.cn/plugins/always-use-jetpack-open-graph/) to prevent it from disabling Jetpack’s tags.
You can find more information about this here:
https://jetpack.com/support/publicize/troubleshooting-publicize/#no-jp-og-tags
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] audio CDN?Hi there,
At the moment Jetpack’s CDN works for images and some static assets like JavaScript and CSS. You can read more here: