Glen Don Mongaya

Hello @jonathanaug ,

Uploading files greater than 5mb cause the error.

I tried between 1-5MB and it’s working, so I guess it’s a file size restriction or there’s any error on sending large files (maybe a server timeout).

This will need further investigation can you contact me through this email ([email protected]) so I can assist you?

Thank You.

Hello @jonathanaug ,

Can you please share the error message?

Thanks,
Glen

Thanks for your review and sorry our free version wasn’t enough for your needs.

Yeah I understand your concern, what our free version does to cover the basic upload needs. It uploads files and attaches them to your email.

I created the pro version including the features that save files to media library to earn something and to continue supporting on the free version plugin.

Hello @jonathanaug ,

Sorry if you’re having issues with out plugin.

Can you please share the screenshots of your settings?
1. Contact -> Drag & Drop Upload Settings
2. Contact -> Edit Contact -> Form & Mail settings

Also make sure your email (receiving email) doesn’t have any file/attachment limit.

Please increase the limit to 10 so I can test your site and will try to debug and see if there’s any error.

Thanks.

Hello Mark,

I understand your request, this is possible with our pro version and with a little customization and coding.

If you want to proceed just let me know so we can assist you.

Regards,
Glen

I checked you site and it seems like there’s plugins assets CSS & Javascripts was not loaded correctly.

https://bmcarmartin.com/wp-content/plugins/contact-form-7/includes/js/index.js

https://bmcarmartin.com/wp-content/plugins/drag-and-drop-multiple-file-upload-contact-form-7/assets/js/codedropz-uploader-min.js

https://bmcarmartin.com/wp-content/plugins/drag-and-drop-multiple-file-upload-contact-form-7/assets/js/dnd-upload-cf7.js

Please Check and try the options below.

1. Check your theme and make sure you have wp_header() in header.php and wp_footer() in footer.php

2. Try to enqueue Jquery, add this snippet in your themes/functions.php file.

function cf7_wp_load_jquery() {
	wp_enqueue_script( 'jquery' );
}
add_action( 'wp_enqueue_scripts', 'cf7_wp_load_jquery' );

3. Check if there’s any cache or optimization plugins that minify or removed the JS file.

Hello @beachman14 ,

Currently our pro version will only store in one folder that is defined in the admin option/settings. (here’s screenshot for your reference – https://snipboard.io/SIxoTX.jpg)

Can you give me an example of what are you trying to achieve? so we can help you.

Thanks,
Glen