Glen Don Mongaya

Thanks @larsactionhero will try and use crypto.getRandomValues().

Hi @ciucaadrian11

I’ve uploaded several files on this product (Evantai forma speciala – Sacoseria) where the issue occurred and it seems fine on my end, product files are showing on the cart page not sure about the checkout though since there’s a payment and cannot proceed the order.

As you can see on the vide here – https://drive.google.com/file/d/1uzSopq_341GFrc8Pvx_XcupsmEpodkDX/view?usp=sharing

Please let me know.

Glen

Hi @86888imloveit ,

Both free & pro version support any types as long you defined it in the settings.

To allow Adobe Illustrator file you will need to add .ai in “WooCommerce -> Settings->File Uploads” and find “Supported File Types”. (see example below)

jpg, png, jpeg, eps, pdf, stl, webp, ai

WordPress does not recognize AI file type by default for security reason, however you can add a custom mime types to allow this specific file type.

Try to this code in your theme/functions.php or any codesnippet plugin if there’s any.

add_filter('upload_mimes', 'allow_ai_file_upload');
function allow_ai_file_upload($mimes) {
    $mimes['ai'] = 'application/postscript';
    return $mimes;
}

Lastly if you have any question open support ticket here – https://ww.wp.xz.cn/support/plugin/drag-and-drop-multiple-file-upload-for-woocommerce/

Thank You.

Yes, that’s my plugin error.

I’m assuming that this solution will also resolve the issue that’s the same with WooCommerce.

Could you check if the Super Cache and Autoptimize plugins are active, then clear the cache and see if this will help to resolve the issue?

Please let me know.

Try to add this code in your theme/child/custom.css or if you have a code snippet plugin.

@media screen and (max-width: 767px) {
    .codedropz-upload-inner .codedropz-label {
        flex-wrap: wrap;
    }
    .codedropz-upload-inner .codedropz-label span.text {
        flex: 0 0 100%;
    }
}

@matthew1984 sure will give you an update tomorrow.

Thanks for reaching out @matthew1984 .

Could you please send me also your Conditional setup/settings? using text format?
So I can test and replicate on my local.

Hello @mattheus ,

I’ll investigate this and get back to you, as it’s an issue I haven’t encountered before.

Glen