I have been emailing you back via the thread that I already opened days ago but then received a response to my last email (I said in my email that we had just upgraded to the pro plugin) to tell me to come to this forum and do exactly what I’ve done here.
Hi Halen,
Thanks for writing in!
We received your site’s information and the WP STAGING debug details, but we can’t locate your forum support ticket.
Please open a new thread and mention “Debug Code: wpstg-YA2ccNDl-1369” with a description of your issue so we can relate this debug information to your ticket and resolve it quickly.
Cheers, Fayyaz
I have tried logging in via the wp-login.php url and that also doesn’t work. It says it doesn’t recognise my email or password and after 3 attempts it locks me out. When I try to reset the password i don’t receive a reset email
