Title: Masum Billah Bhuiyan's Replies | WordPress.org --- # Masum Billah Bhuiyan [ ](https://wordpress.org/support/users/hellomasum/) * [Profile](https://wordpress.org/support/users/hellomasum/) * [Topics Started](https://wordpress.org/support/users/hellomasum/topics/) * [Replies Created](https://wordpress.org/support/users/hellomasum/replies/) * [Reviews Written](https://wordpress.org/support/users/hellomasum/reviews/) * [Topics Replied To](https://wordpress.org/support/users/hellomasum/replied-to/) * [Engagements](https://wordpress.org/support/users/hellomasum/engagements/) * [Favorites](https://wordpress.org/support/users/hellomasum/favorites/) Search replies: ## Forum Replies Created Viewing 14 replies - 1 through 14 (of 14 total) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[One Page Quick Checkout for WooCommerce] Issue with variable products](https://wordpress.org/support/topic/issue-with-variable-products-9/) * Plugin Author [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/) * (@hellomasum) * [2 weeks, 2 days ago](https://wordpress.org/support/topic/issue-with-variable-products-9/#post-18920138) * Hi [@hakimch](https://wordpress.org/support/users/hakimch/) , * Thank you very much for your thoughtful feedback and for bringing this to our attention. * We completely understand your concern regarding how variable products are currently being added to the cart, and we agree that this behavior can impact the ordering experience. * To address this, our **Pro version** includes an improved **Variation Switcher feature**, which ensures that when a customer selects a different variation, it replaces the existing one instead of adding multiple items to the cart. * This helps maintain accuracy and provides a more seamless shopping experience. * If you would like any guidance regarding this feature or need help with setup, please don’t hesitate to contact our support team: [https://plugincy.com/support/](https://plugincy.com/support/) * We’ll be glad to assist you. * Best regards, Plugincy Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Dynamic AJAX Product Filters for WooCommerce] Conflict with Advanced Woo Search (AWS)](https://wordpress.org/support/topic/conflict-with-advanced-woo-search-aws/) * Plugin Author [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/) * (@hellomasum) * [3 weeks, 1 day ago](https://wordpress.org/support/topic/conflict-with-advanced-woo-search-aws/#post-18914407) * Hi [@baz74](https://wordpress.org/support/users/baz74/) , * Thank you for the detailed explanation, and apologies for the late reply. * Could you please share the staging website URL where the issue is happening? We would like to check the frontend behavior first and investigate why the filter count is showing correctly but the product results return “No products were found matching your selection.” * At this stage, the issue may be caused by a search/query modification left by the Advanced Woo Search plugin, cached query data, or another conflict affecting the product query after filtering. * Regarding your questions: the filter count is calculated based on the available product/category data, while the listed results are generated through the filtered WooCommerce product query. If another plugin or custom code changes the query parameters, joins, search conditions, or product visibility rules, the count and displayed results can become different. * Please share the staging site URL, and we’ll review the behavior from the frontend first. * Best regards, **Plugincy Support** * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Multi Location Product & Inventory Management for WooCommerce] Plugin redirects after user selects location](https://wordpress.org/support/topic/plugin-redirects-after-user-selects-location/) * Plugin Author [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/) * (@hellomasum) * [2 months ago](https://wordpress.org/support/topic/plugin-redirects-after-user-selects-location/#post-18877650) * Hi [@curiouslt](https://wordpress.org/support/users/curiouslt/) , * Thank you for your message. * The **Location Selector Layout** option is available only in our **Pro version**, which is why you are not seeing the dropdown setting in your current version. * However, the redirect to the homepage after selecting a different location is** not expected behavior**. * Since your site is currently on a local environment, we are unable to inspect it directly. Please make the site accessible to us or share a **live/staging URL**, so we can properly investigate the issue. * If you face any further issues, kindly reach out to us through our support form: * 👉 Support Form: [https://plugincy.com/support/](https://plugincy.com/support/) * Best regards, Plugincy Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Dynamic AJAX Product Filters for WooCommerce] Conflict with WooCommerce Checkout](https://wordpress.org/support/topic/conflict-with-woocommerce-checkout-9/) * Plugin Author [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/) * (@hellomasum) * [2 months, 1 week ago](https://wordpress.org/support/topic/conflict-with-woocommerce-checkout-9/#post-18871826) * Hi [@james-feaver](https://wordpress.org/support/users/james-feaver/) , * Thank you for your kind words — we really appreciate it, and we’re glad you’re enjoying the plugin. * Regarding the checkout issue, thank you for clearly identifying the conflict and sharing the screenshots. * We will need some time to investigate this properly and identify the root cause. Once our investigation is complete, we will include a fix in an upcoming update. * As a temporary solution, you can use **custom CSS** to adjust the layout and fix the display issue on the checkout page. * Thank you for your patience, and we’ll keep you updated. * If you face any further issues, kindly reach out to us through our support form: * 👉 Support Form: [https://plugincy.com/support/](https://plugincy.com/support/) * Best regards, Plugincy Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Multi Location Product & Inventory Management for WooCommerce] resets everytime selecting location in single product page](https://wordpress.org/support/topic/resets-everytime-selecting-location-in-single-product-page/) * Plugin Author [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/) * (@hellomasum) * [3 months ago](https://wordpress.org/support/topic/resets-everytime-selecting-location-in-single-product-page/#post-18844956) * Hi [@jbrayles](https://wordpress.org/support/users/jbrayles/) , * Thanks for reaching out to us. * If you would like to change the **location selector from radio buttons to a dropdown**, you can do this from the plugin settings. * Please follow these steps: * **Go to:** **Location Manager → Settings → Locations Info Management tab → Location Selector Layout** * Then select **Dropdown** and click **Save Changes**. * If you are unable to do this or have any further questions, please feel free to contact us through our support system: * 👉 Support System: [https://plugincy.com/support/](https://plugincy.com/support/) * Best regards, Plugincy Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Multi Location Product & Inventory Management for WooCommerce] WPML Compatibility and multilocation inventory](https://wordpress.org/support/topic/wpml-compatibility-and-multilocation-inventory/) * Plugin Author [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/) * (@hellomasum) * [4 months ago](https://wordpress.org/support/topic/wpml-compatibility-and-multilocation-inventory/#post-18818242) * Dear [@surbhijaingalaxy](https://wordpress.org/support/users/surbhijaingalaxy/), * Thank you for evaluating our plugin and for sharing your detailed requirements. * We’re pleased to confirm the following: ✅ Region-Based Stock Management * Our _Pro version_ fully supports region-based stock management. Each region can maintain _separate stock levels_ for the same product. ✅ Mandatory Region Selection * Customers are required to _select a region before adding a product to the cart_. ✅ Region Dropdown List * Regions are selected via a _dropdown list_. You can easily add, edit, or remove regions at any time. Your initial regions (Khartoum, Port Sudan, Dongola, Algadarif, Madani, Atbara) can be set up without issue. ✅ Dynamic Stock Update * When a region is selected, the product stock _updates based on that specific region’s inventory_. *Currently, this stock update requires a *_full page reload_. We are planning to introduce _AJAX-based dynamic updates (without reload)_ in a future update. ✅ Accurate Stock Display * Stock messages per region are displayed clearly, including: - “1 unit available” - “2 units available” - “10 units available” - “Out of Stock” * ✅ WPML Compatibility * The plugin is compatible with _WPML_ and supports translations for: - Region selector - Stock messages - Add-to-cart functionality per region * We ensure proper multilingual handling so your customers see translated text based on their language. * 📌 Demo & Documentation * You can explore the plugin functionality in the demo and documentation here: * 🔗 _Live Demo:_ [https://demo.plugincy.com/multi-location-product-and-inventory-management/](https://demo.plugincy.com/multi-location-product-and-inventory-management/) 🔗 _Documentation:_ [https://plugincy.com/documentations/multi-location-product-inventory-management-for-woocommerce/](https://plugincy.com/documentations/multi-location-product-inventory-management-for-woocommerce/) * 📌 Additional Notes * ✔ Our Pro version includes all the features required by companies with complex stock needs. ✔ If any additional custom feature is needed, we are happy to implement it for you.✔ We offer a _30-day refund period_ and provide support until the plugin fully meets your requirements. * Please let us know if you need further clarification or access to specific demo areas. * Best regards, Plugincy * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Multi Location Product & Inventory Management for WooCommerce] Can’t change the Location Switching Behavior to Preserve Cart,](https://wordpress.org/support/topic/cant-change-the-location-switching-behavior-to-preserve-cart/) * Plugin Author [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/) * (@hellomasum) * [4 months ago](https://wordpress.org/support/topic/cant-change-the-location-switching-behavior-to-preserve-cart/#post-18812304) * Hi [@stefanusdewangga](https://wordpress.org/support/users/stefanusdewangga/) * Thanks for reaching out to us. * The Location Switching Behavior → Preserve Cart option is a Pro feature. To use this option, please upgrade to our Pro plan. * If you have any further questions, feel free to contact us through our support System: * 👉 Support System: [https://plugincy.com/support/](https://plugincy.com/support/) * Best regards, Plugincy Support - This reply was modified 4 months ago by [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Dynamic AJAX Product Filters for WooCommerce] Query about unsupported features – Dynamic AJAX Product Filters](https://wordpress.org/support/topic/query-about-unsupported-features-dynamic-ajax-product-filters/) * Plugin Author [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/) * (@hellomasum) * [4 months ago](https://wordpress.org/support/topic/query-about-unsupported-features-dynamic-ajax-product-filters/#post-18812034) * Hello [@developer1602](https://wordpress.org/support/users/developer1602/) Thank you for reaching out and for explaining your requirements in detail. Please find our responses to each of your points below: 1. **Show either products OR subcategories on subcategory pages** This behavior is primarily controlled by WooCommerce and your active theme, not by the filter plugin itself. For example, in WooCommerce settings you can choose to display: * - Products only - Subcategories only - Both products and subcategories The filter plugin works with whatever output WooCommerce generates. If your theme shows both products and subcategories together, the plugin will not override this behavior automatically. In this case, a theme-level customization would be required. * 1. **Custom filter behavior (open state, visibility, OR logic)** You can enable and manage custom filters from **Form Manage**. From there: * - You can control which custom fields should or should not appear using **Advanced Settings** - The filter operator (AND / OR) can be configured from the **Form Style** tab - Additional appearance-related options (open state, layout, styling) are also available in the style configuration panels This allows you to control both the logic and the visual behavior of custom filters without additional code. * 1. **Category blocks appearing above filtered results** To better understand this case, we need a clearer explanation of how categories are being displayed on your site. This behavior usually depends on theme templates or custom WooCommerce loops.Please provide: * - A brief example of the expected behavior - A live URL where the issue can be observed This will help us confirm whether the plugin is involved or if a theme-level adjustment is needed. * 1. **Search and filters working together** Our search and filter system is designed to work together regardless of the order in which they are applied. If you are experiencing an issue where the search disappears after applying filters, this may be specific to your setup.Please share the affected page URL so we can investigate the issue further. 2. **AJAX scroll offset adjustment** At the moment, we do not have a built-in setting to control the AJAX scroll offset. However, we have noted this request and added it to our list of potential improvements for future updates.If you can share example URLs where the issues are occurring, we’ll be happy to review them and provide more specific guidance. * For faster support and proper tracking, please contact us through our support form: * 👉 Support Form: [https://plugincy.com/support/](https://plugincy.com/support/) * We look forward to assisting you. * Best regards, Plugincy Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[One Page Quick Checkout for WooCommerce] Optional Email Field at Checkout](https://wordpress.org/support/topic/optional-email-field-at-checkout/) * Plugin Author [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/) * (@hellomasum) * [5 months, 2 weeks ago](https://wordpress.org/support/topic/optional-email-field-at-checkout/#post-18766430) * Hi [@shamim8585](https://wordpress.org/support/users/shamim8585/) , * Thanks for reaching out to us — we’re really glad to hear that you’re enjoying our plugin! * Regarding your request to keep the Email field in the checkout form but make it optional: this feature is available in our **Pro plan**. To use this option, please upgrade your plan to the Pro version. * If you have any questions before upgrading or need assistance, please feel free to contact our support team here: [https://plugincy.com/support/](https://plugincy.com/support/) * We’re happy to help anytime. * Best regards, Plugincy Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Dynamic AJAX Product Filters for WooCommerce] Issue with Category in Form Manage section](https://wordpress.org/support/topic/issue-with-category-in-form-manage-section/) * Plugin Author [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/) * (@hellomasum) * [6 months, 1 week ago](https://wordpress.org/support/topic/issue-with-category-in-form-manage-section/#post-18738837) * Hello [@kaishav](https://wordpress.org/support/users/kaishav/) , * We’re glad to hear that the issue has been resolved and everything is working properly now. Thank you for confirming! * Regarding the new issue you mentioned, it was likely due to an incomplete or incorrect configuration. We provided you with detailed configuration instructions through our support system to ensure everything works smoothly. * If you face any further issues, kindly reach out to us through our support form: * 👉 Support Form: [https://plugincy.com/support/](https://plugincy.com/support/) * Best regards, Plugincy Support * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Dynamic AJAX Product Filters for WooCommerce] Issue with Category in Form Manage section](https://wordpress.org/support/topic/issue-with-category-in-form-manage-section/) * Plugin Author [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/) * (@hellomasum) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/issue-with-category-in-form-manage-section/#post-18736253) * Hello [@kaishav](https://wordpress.org/support/users/kaishav/) , * We are glad to inform you that the issue has been successfully fixed. * Please update the plugin to the latest version and check whether the **FORM MANAGE** section is now functioning correctly. * If you face any further issues, kindly reach out to us through our support form: * 👉 **Support Form:** [https://plugincy.com/support/](https://plugincy.com/support/) * Best regards, **Plugincy Support** * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Dynamic AJAX Product Filters for WooCommerce] Issue with Category in Form Manage section](https://wordpress.org/support/topic/issue-with-category-in-form-manage-section/) * Plugin Author [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/) * (@hellomasum) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/issue-with-category-in-form-manage-section/#post-18735238) * Hi [@kaishav](https://wordpress.org/support/users/kaishav/), * Thank you for your patience and for sharing the details earlier. We’re actively working on the issue you reported, and our team is already reviewing it. We’ll provide you with a clear update within the next 48 hours. * We truly appreciate your understanding, and we’re doing our best to get this resolved as quickly as possible. Best Regards, Team Plugincy - This reply was modified 6 months, 2 weeks ago by [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/). * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Dynamic AJAX Product Filters for WooCommerce] Issue with Category in Form Manage section](https://wordpress.org/support/topic/issue-with-category-in-form-manage-section/) * Plugin Author [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/) * (@hellomasum) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/issue-with-category-in-form-manage-section/#post-18732792) * Hello [@kaishav](https://wordpress.org/support/users/kaishav/) , * Thank you for reaching out and for your kind words about our plugin. * We’re sorry for the issue you’ve faced with the **Categories widget position** in the Form Manage option. We are currently investigating the problem and working on a solution. * As soon as the issue is resolved, we will inform you immediately. * Thanks. * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[One Page Quick Checkout for WooCommerce] Adds unwanted messages to the store](https://wordpress.org/support/topic/adds-unwanted-messages-to-the-store/) * Plugin Author [Masum Billah Bhuiyan](https://wordpress.org/support/users/hellomasum/) * (@hellomasum) * [6 months, 2 weeks ago](https://wordpress.org/support/topic/adds-unwanted-messages-to-the-store/#post-18732778) * Hello [@az_slavi](https://wordpress.org/support/users/az_slavi/) , * We’re very sorry to hear that you are experiencing unwanted messages. To assist you promptly and accurately, could you please share a bit more information about the issue? - What exact messages are appearing? - On which page(s) do they show up? - A screenshot or a direct link would be extremely helpful. * Kindly reach out to us through our support form so we can investigate this further: * 👉 **Support Form:** [https://plugincy.com/support/](https://plugincy.com/support/) * Thank you, and we look forward to resolving this issue for you. Viewing 14 replies - 1 through 14 (of 14 total)