Title: Nayan Das's Replies | WordPress.org

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# Nayan Das

  [  ](https://wordpress.org/support/users/hellonayan/)

 *   [Profile](https://wordpress.org/support/users/hellonayan/)
 *   [Topics Started](https://wordpress.org/support/users/hellonayan/topics/)
 *   [Replies Created](https://wordpress.org/support/users/hellonayan/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/hellonayan/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/hellonayan/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/hellonayan/engagements/)
 *   [Favorites](https://wordpress.org/support/users/hellonayan/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 33 total)

1 [2](https://wordpress.org/support/users/hellonayan/replies/page/2/?output_format=md)
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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Ninja Tables – Easy Data Table Builder] Is this plugin compatible with PHP 8.4?](https://wordpress.org/support/topic/is-this-plugin-compatible-with-php-8-4-4/)
 *  [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [2 days, 12 hours ago](https://wordpress.org/support/topic/is-this-plugin-compatible-with-php-8-4-4/#post-18929584)
 * Hello There,
 * Ninja Tables is fully compatible with PHP version 8.3. Please bear with us for
   a little while as we work on compatibility for PHP 8.4.
 * Thank you!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[FluentCommunity - Ultra-Fast High-Performance Social Network, Community, LMS & Online Courses] Logo](https://wordpress.org/support/topic/logo-188/)
 *  [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [1 month ago](https://wordpress.org/support/topic/logo-188/#post-18900253)
 * Hello There,
 * FluentCommunity typically recommends a Site Logo dimension of 480 x 120 with 
   a 4:1 Aspect Ratio to ensure visual consistency. However, since the default dimensions
   do not perfectly align with your design vision, you can leverage the Custom CSS
   option into the platform. By navigating to the Customization Settings and selecting
   the Custom CSS/JS tab, as shown in the screenshot at : [https://prnt.sc/H8V8XtxLEchU](https://prnt.sc/H8V8XtxLEchU),
   you can override the default styling.
 * To adjust the size to your exact requirements, please apply the following CSS
   Snippet within that setting. You can modify the values to match your preference:
 *     ```wp-block-code
       .fcom_top_menu .fhr_logo a img {max-height: 50px !important;width: a`uto;}
       ```
   
 * Thank you for your patience and understanding!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Paymattic - Secure, Simple Payment & Donation with Subscription Payments, Recurring Donations, Customer Management] Conditional Logic section of the emails](https://wordpress.org/support/topic/conditional-logic-section-of-the-emails/)
 *  Plugin Support [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/conditional-logic-section-of-the-emails/#post-18866008)
 * Hello There,
   We appreciate your patience while we were away!
 * You can find complete details on how to use conditional logic within Paymattic
   here: [https://paymattic.com/docs/how-to-use-conditional-logic-in-form-fields-with-paymattic/](https://paymattic.com/docs/how-to-use-conditional-logic-in-form-fields-with-paymattic/)
 * This same logic can be applied to your email notification feeds to control when
   specific messages are sent. You can find the specific steps for setting this 
   up in our documentation here: [https://paymattic.com/docs/how-to-setup-email-notifications-in-paymattic-wordpress-plugin/#6-toc-title](https://paymattic.com/docs/how-to-setup-email-notifications-in-paymattic-wordpress-plugin/#6-toc-title)
 * However, it appears you specifically want to trigger notifications based on a
   payment item/product. Unfortunately, the email notification feed does not currently
   support conditional logic based directly on payment items.
 * Furthermore, I have added your suggestion as a feature request for Paymattic.
   Our R&D team will evaluate this for future updates!
 * Thank you for your feedback!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Paymattic - Secure, Simple Payment & Donation with Subscription Payments, Recurring Donations, Customer Management] Stripe Bank Transfer Option Not Showing on Hosted Checkout Page](https://wordpress.org/support/topic/stripe-bank-transfer-option-not-showing-on-hosted-checkout-page/)
 *  Plugin Support [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [4 months, 3 weeks ago](https://wordpress.org/support/topic/stripe-bank-transfer-option-not-showing-on-hosted-checkout-page/#post-18786923)
 * Hello There,
 * We have escalated this concern to the developer team, and I am happy to inform
   you that they have already worked on this. The functionality has been successfully
   implemented and is currently in the beta testing phase.
   You can expect this feature
   to be available in the next official update of the plugin.
 * Thank you for your patience and understanding!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Paymattic - Secure, Simple Payment & Donation with Subscription Payments, Recurring Donations, Customer Management] Any plan for adding lemonsqueezy or freemius payment option?](https://wordpress.org/support/topic/any-plan-for-adding-lemonsqueezy-or-freemius-payment-option/)
 *  Plugin Support [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/any-plan-for-adding-lemonsqueezy-or-freemius-payment-option/#post-18724673)
 * Hello There,
 * At this time, Paymattic does not have plans to integrate with LemonSqueezy or
   Freemius platforms on its current roadmap.
 * However, I am forwarding your suggestion to our R&D team. They will review it
   and take further action based on their assessment.
 * Thank you!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Paymattic - Secure, Simple Payment & Donation with Subscription Payments, Recurring Donations, Customer Management] Form_payment_success Hook Returns Pending Status for Successful Stripe Payments](https://wordpress.org/support/topic/form_payment_success-hook-returns-pending-status-for-successful-stripe-payments/)
 *  Plugin Support [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [10 months ago](https://wordpress.org/support/topic/form_payment_success-hook-returns-pending-status-for-successful-stripe-payments/#post-18587940)
 * Hello Dhanakumaran,
 * We have thoroughly reviewed our codebase for both the current and previous versions
   you mentioned. Based on our investigation, we can confirm that the hook wppayform/
   form_payment_success is only triggered when the payment status is manually changed.
   This hook does not handle 2D or 3D payment processes directly.
 * To properly investigate the issue you are facing, we would need to recreate it
   on your site. For that, admin access is required. However, since this is a public
   forum, sharing credentials here is not recommended for security reasons.
 * I kindly suggest reaching out through our private support channel instead, where
   you can safely share the necessary access details [here](https://wpmanageninja.com/support-tickets/).
 * Thank you for your understanding!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Paymattic - Secure, Simple Payment & Donation with Subscription Payments, Recurring Donations, Customer Management] Payment Instruction Placement…](https://wordpress.org/support/topic/payment-instruction-placement/)
 *  Plugin Support [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/payment-instruction-placement/#post-18512945)
 * Hello Fody,
 * Thanks a lot for bringing it to our attention. 
   The default label for the Offline
   Payment (Direct Bank Transfer) option will be removed in the next update of the
   plugin. After that update, you will have full control over the payment details
   shown to users. If you leave the payment details section blank while setting 
   up the form, users won’t see any extra information when they select the offline
   payment option.Thank you!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Paymattic - Secure, Simple Payment & Donation with Subscription Payments, Recurring Donations, Customer Management] Payment Status for Free Item](https://wordpress.org/support/topic/payment-status-for-free-item/)
 *  Plugin Support [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [11 months, 3 weeks ago](https://wordpress.org/support/topic/payment-status-for-free-item/#post-18512941)
 * Hello Fody,
 * Paymattic does not allow setting a payment item field with a “0” payment amount
   directly. However, if you want users to submit the form without making a payment,
   you can achieve this by using the coupon feature.
   You can create a 100% discount
   coupon. When a user enters this coupon code on the form, the total amount becomes
   $0, and they will not be redirected to the payment checkout page. The submission
   will go through immediately, and the payment status will be automatically marked
   as “Paid” in the Entries section. For a quick visual reference, here’s a screenshot:
   [https://prnt.sc/w3eC7dqvj5Zq](https://prnt.sc/w3eC7dqvj5Zq)
 * Right now, we are a bit unclear about how your form is set up or what specific
   issue you are running into. It would be really helpful if you could share some
   screenshots with necessary details. That way, we can better understand the situation
   and guide you more accurately.
 * Thank you!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Paymattic - Secure, Simple Payment & Donation with Subscription Payments, Recurring Donations, Customer Management] Thank God for Paymattic](https://wordpress.org/support/topic/thank-god-for-paymattic/)
 *  Plugin Support [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/thank-god-for-paymattic/#post-18345138)
 * Thank you so much for your wonderful words! 
   We are thrilled to hear that Paymattic
   met your needs for Indonesian payment method and that our team could assist in
   fine tuning it for you. Your recommendation means a lot to us, and we truly appreciate
   your support.
 * Wishing you a great day ahead!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Paymattic - Secure, Simple Payment & Donation with Subscription Payments, Recurring Donations, Customer Management] Great Support!](https://wordpress.org/support/topic/great-support-5806/)
 *  Plugin Support [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/great-support-5806/#post-18298486)
 * Thank you for your kind words! 
   We are so glad to hear that our support team 
   was able to resolve your issue quickly and provide a custom video to guide you
   through the process. We believe that support should not only fix the problem 
   but also help users gain confidence in using Paymattic. It’s great to know that
   the video will be useful for avoiding similar issues in the future.Have a great
   day ahead!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Paymattic - Secure, Simple Payment & Donation with Subscription Payments, Recurring Donations, Customer Management] Above and beyond](https://wordpress.org/support/topic/above-and-beyond-38/)
 *  Plugin Support [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/above-and-beyond-38/#post-18298477)
 * Thank you so much for your incredible review!
   We are grateful for your kind words
   and thrilled to hear that our support team could assist you beyond expectations.
   Ensuring a smooth implementation and resolving any challenges along the way is
   always our priority. It’s wonderful to know that you are happy with Paymattic
   and would recommend it to others.Have a great day ahead!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Paymattic - Secure, Simple Payment & Donation with Subscription Payments, Recurring Donations, Customer Management] It took a bit but support came through](https://wordpress.org/support/topic/it-took-a-bit-but-support-came-through/)
 *  Plugin Support [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/it-took-a-bit-but-support-came-through/#post-18298472)
 * Thank you for your kind words! 
   Our goal is to ensure a smooth experience for
   our users, and we are glad we could provide a solution that meets your needs.
   It’s great to hear that our form tool’s flexibility with multiple Stripe accounts
   per form was the right fit for you.Have a great day ahead!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Paymattic - Secure, Simple Payment & Donation with Subscription Payments, Recurring Donations, Customer Management] great](https://wordpress.org/support/topic/great-16633/)
 *  Plugin Support [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/great-16633/#post-18298459)
 * Thank you so much for your kind words. We are delighted to know that you consider
   Paymattic is great. Your support and appreciation mean a lot to us, and it motivates
   us to keep improving and providing the best experience for you.
   Have a great 
   day ahead!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Paymattic - Secure, Simple Payment & Donation with Subscription Payments, Recurring Donations, Customer Management] Does it support custom first amount in a subscription setup?](https://wordpress.org/support/topic/does-it-support-custom-first-amount-in-a-subscription-setup/)
 *  Plugin Support [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/does-it-support-custom-first-amount-in-a-subscription-setup/#post-18296083)
 * Hello There,
 * Paymattic includes a signup fee feature within its subscription payment field.
   This feature allows you to charge an additional amount along with the first subscription
   payment. The same total amount will then be applied to all subsequent payments.
   You can check out this screenshot for reference: [https://prnt.sc/1OO-a264NAoL](https://prnt.sc/1OO-a264NAoL)
   
   However, now it is not possible to apply a discount to the first payment while
   keeping the regular subscription amount for the following payments. Hopefully,
   it will be available in a future update.
 * Thank you!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Paymattic - Secure, Simple Payment & Donation with Subscription Payments, Recurring Donations, Customer Management] Paddle payment](https://wordpress.org/support/topic/paddle-payment/)
 *  Plugin Support [Nayan Das](https://wordpress.org/support/users/hellonayan/)
 * (@hellonayan)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/paddle-payment/#post-18172593)
 * Hello There,
   Thank you for sharing your suggestion. I’ve added your recommendation
   to our list of feature requests for Paymattic. Our Research and Development team
   carefully reviews all feature ideas, considering how practical and necessary 
   they are. If your suggestion is found to be a good fit, it will move forward 
   to the development phase. However, please we appreciate every idea, not all feature
   requests can be implemented immediately or guaranteed to be included in future
   updates.
 * Thanks again for taking the time to share your feedback.

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