Title: hellotham's Replies | WordPress.org --- # hellotham [ ](https://wordpress.org/support/users/hellotham/) * [Profile](https://wordpress.org/support/users/hellotham/) * [Topics Started](https://wordpress.org/support/users/hellotham/topics/) * [Replies Created](https://wordpress.org/support/users/hellotham/replies/) * [Reviews Written](https://wordpress.org/support/users/hellotham/reviews/) * [Topics Replied To](https://wordpress.org/support/users/hellotham/replied-to/) * [Engagements](https://wordpress.org/support/users/hellotham/engagements/) * [Favorites](https://wordpress.org/support/users/hellotham/favorites/) Search replies: ## Forum Replies Created Viewing 5 replies - 1 through 5 (of 5 total) * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Product Review Lite] When installed NextGen Gallery Pro Ecommerce no longer works](https://wordpress.org/support/topic/when-installed-nextgen-gallery-pro-ecommerce-no-longer-works/) * Thread Starter [hellotham](https://wordpress.org/support/users/hellotham/) * (@hellotham) * [5 years, 8 months ago](https://wordpress.org/support/topic/when-installed-nextgen-gallery-pro-ecommerce-no-longer-works/#post-13416645) * Mark as resolved. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Product Review Lite] When installed NextGen Gallery Pro Ecommerce no longer works](https://wordpress.org/support/topic/when-installed-nextgen-gallery-pro-ecommerce-no-longer-works/) * Thread Starter [hellotham](https://wordpress.org/support/users/hellotham/) * (@hellotham) * [5 years, 8 months ago](https://wordpress.org/support/topic/when-installed-nextgen-gallery-pro-ecommerce-no-longer-works/#post-13416644) * Thanks. They have been able to replicate the issue so I hope they will fix the problem. * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Product Review Lite] When installed NextGen Gallery Pro Ecommerce no longer works](https://wordpress.org/support/topic/when-installed-nextgen-gallery-pro-ecommerce-no-longer-works/) * Thread Starter [hellotham](https://wordpress.org/support/users/hellotham/) * (@hellotham) * [5 years, 8 months ago](https://wordpress.org/support/topic/when-installed-nextgen-gallery-pro-ecommerce-no-longer-works/#post-13406849) * The error on Javascript console when the web page hangs is: * ``` Uncaught SyntaxError: Unexpected token < in JSON at position 0 at JSON.parse () at Object.success (galleria.nextgen_pro_lightbox.js?ver=3.3.17:272) at i (jquery.js?ver=1.12.4-wp:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2) at x (jquery.js?ver=1.12.4-wp:4) at XMLHttpRequest.c (jquery.js?ver=1.12.4-wp:4) ``` - This reply was modified 5 years, 8 months ago by [Yui](https://wordpress.org/support/users/fierevere/). Reason: please use CODE button for proper formatting * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[WP Product Review Lite] When installed NextGen Gallery Pro Ecommerce no longer works](https://wordpress.org/support/topic/when-installed-nextgen-gallery-pro-ecommerce-no-longer-works/) * Thread Starter [hellotham](https://wordpress.org/support/users/hellotham/) * (@hellotham) * [5 years, 8 months ago](https://wordpress.org/support/topic/when-installed-nextgen-gallery-pro-ecommerce-no-longer-works/#post-13406832) * Sure – please find attached the support ticket I opened with Imagely, which has all the details you need (including test URL, site details) * Based on that, we discovered the functionality works if user is not logged in, but does not work for logged in user. * I tend tried disabling each plugin in turn and the only plugin that caused the issue was WP Product Review Lite. * Theme? : NextGEN version? : 3.0.18 * Screenshot: Site Details: Output from Health Check: * ``` ### wp-core ### version: 5.5.1 site_language: en_AU user_language: en_AU permalink: /%postname%/ https_status: true user_registration: 1 default_comment_status: open multisite: false user_count: 504 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /var/www/vhosts/visualvoyager.net/dev.visualvoyager.net wordpress_size: 14.07 GB (15112152696 bytes) uploads_path: /var/www/vhosts/visualvoyager.net/dev.visualvoyager.net/wp-content/uploads uploads_size: 470.02 MB (492851144 bytes) themes_path: /var/www/vhosts/visualvoyager.net/dev.visualvoyager.net/wp-content/themes themes_size: 21.54 MB (22589134 bytes) plugins_path: /var/www/vhosts/visualvoyager.net/dev.visualvoyager.net/wp-content/plugins plugins_size: 178.87 MB (187558115 bytes) database_size: 27.81 MB (29163520 bytes) total_size: 14.76 GB (15844314609 bytes) ### wp-dropins (2) ### advanced-cache.php: true maintenance.php: true ### wp-active-theme ### name: Visual Voyager (visual-voyager) version: 1.0.0 author: HelloTham author_website: https://www.hellotham.com/ parent_theme: Genesis (genesis) theme_features: core-block-patterns, menus, post-thumbnails, title-tag, automatic-feed-links, body-open, genesis-inpost-layouts, genesis-archive-layouts, genesis-admin-menu, genesis-import-export-menu, genesis-readme-menu, genesis-customizer-theme-settings, genesis-customizer-seo-settings, genesis-auto-updates, genesis-breadcrumbs, genesis-menus, genesis-structural-wraps, widgets, html5, genesis-accessibility, genesis-after-entry-widget-area, genesis-footer-widgets, custom-header, custom-logo, editor-styles, editor-style, align-wide, responsive-embeds, custom-line-height, custom-units, editor-font-sizes, editor-color-palette theme_path: /var/www/vhosts/visualvoyager.net/dev.visualvoyager.net/wp-content/themes/visual-voyager ### wp-parent-theme ### name: Genesis (genesis) version: 3.3.3 author: StudioPress author_website: https://www.studiopress.com/ theme_path: /var/www/vhosts/visualvoyager.net/dev.visualvoyager.net/wp-content/themes/genesis ### wp-themes-inactive (1) ### Twenty Twenty: version: 1.5, author: the WordPress team ### wp-plugins-active (43) ### All-in-One WP Migration: version: 7.27, author: ServMask All-in-One WP Migration Unlimited Extension: version: 2.37, author: ServMask amr shortcode any widget: version: 3.7, author: anmari bbPress: version: 2.6.5, author: The bbPress Contributors bbPress Genesis Extend: version: 1.2.0, author: Jared Atchison bbp style pack: version: 4.6.1, author: Robin Wilson Block Pattern Builder: version: 1.1.0, author: Justin Tadlock Blocks Animation: CSS Animations for Gutenberg Blocks: version: 1.0.6, author: ThemeIsle CoBlocks: version: 2.3.2, author: GoDaddy Duplicate Page: version: 4.3, author: mndpsingh287 Enable Media Replace: version: 3.4.2, author: ShortPixel Genesis Grid: version: 1.4.2, author: Bill Erickson Genesis Portfolio Pro: version: 1.2.3, author: StudioPress Genesis Simple Share: version: 1.1.5, author: StudioPress Gutenberg Blocks and Template Library by Otter: version: 1.5.7, author: ThemeIsle Gutenberg Post Blocks: version: 1.2.6, author: wpxpo Gutenberg WooCommerce Blocks: version: 1.0.8, author: wpxpo Health Check & Troubleshooting: version: 1.4.5, author: The WordPress.org community Import Users from CSV: version: 1.0.1, author: Andrew Lima NextGEN Gallery: version: 3.3.17, author: Imagely NextGEN Pro: version: 3.0.18, author: Imagely Orbit Fox Companion: version: 2.9.17, author: Themeisle Paid Memberships Pro: version: 2.4.4, author: Stranger Studios Paid Memberships Pro - bbPress Add On: version: 1.6, author: Stranger Studios, Scott Sousa Paid Memberships Pro - Events Add On: version: 1.0, author: Paid Memberships Pro Paid Memberships Pro - Mailchimp Add On: version: 2.3.1, author: Stranger Studios Paid Memberships Pro - Require Strong Passwords: version: 0.3, author: Stranger Studios Paid Memberships Pro - Roles Add On: version: 1.2, author: Paid Memberships Pro Post Slider and Carousel with Widget: version: 2.0.3, author: InfornWeb Really Simple SSL: version: 3.3.5, author: Really Simple Plugins Regenerate Thumbnails: version: 3.1.3, author: Alex Mills (Viper007Bond) SEOPress: version: 3.9.2, author: SEOPress Simple Social Icons: version: 3.0.2, author: StudioPress Smash Balloon Instagram Feed: version: 2.4.6, author: Smash Balloon UpdraftPlus - Backup/Restore: version: 1.16.29, author: UpdraftPlus.Com, DavidAnderson User Role Editor: version: 4.56.1, author: Vladimir Garagulya Wordfence Security: version: 7.4.11, author: Wordfence WordPress Users & WooCommerce Customers Import Export(BASIC): version: 1.4.3, author: WebToffee WP-Optimize - Clean, Compress, Cache: version: 3.1.2, author: David Anderson, Ruhani Rabin, Team Updraft WPForms Lite: version: 1.6.2.3, author: WPForms WP Mail SMTP: version: 2.3.1, author: WPForms WP Product Review Lite: version: 3.7.11, author: ThemeIsle WP Retina 2x: version: 5.6.1, author: Jordy Meow ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1690 imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2020-04-01 https://imagemagick.org imagick_limits: imagick::RESOURCETYPE_AREA: 15 GB imagick::RESOURCETYPE_DISK: 9.2233720368548E+18 imagick::RESOURCETYPE_FILE: 6144 imagick::RESOURCETYPE_MAP: 15 GB imagick::RESOURCETYPE_MEMORY: 7 GB imagick::RESOURCETYPE_THREAD: 2 gd_version: bundled (2.1.0 compatible) ghostscript_version: not available ### wp-server ### server_architecture: Linux 3.10.0-1062.4.3.el7.x86_64 x86_64 httpd_software: Apache php_version: 7.4.10 64bit php_sapi: fpm-fcgi max_input_variables: 1000 time_limit: 30 memory_limit: 256M max_input_time: 60 upload_max_size: 16M php_post_max_size: 16M curl_version: 7.29.0 NSS/3.44 suhosin: false imagick_availability: true server-headers: server: nginx date: Sun, 13 Sep 2020 07:22:04 GMT content-type: text/html; charset=UTF-8 content-length: 230006 x-powered-by: Array expires: Wed, 11 Jan 1984 05:00:00 GMT cache-control: no-cache, must-revalidate, max-age=0 link: ; rel="https://api.w.org/", ; rel="alternate"; type="application/json", ; rel=shortlink htaccess_extra_rules: false ### wp-database ### extension: mysqli server_version: 10.3.24-MariaDB client_version: mysqlnd 7.4.10 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /var/www/vhosts/visualvoyager.net/dev.visualvoyager.net/wp-content WP_PLUGIN_DIR: /var/www/vhosts/visualvoyager.net/dev.visualvoyager.net/wp-content/plugins WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: true WP_DEBUG_DISPLAY: false WP_DEBUG_LOG: true SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable ### wpforms ### version: 1.6.2.3 license: false lite: Aug 2, 2019 @ 8:32pm total_forms: 1 total_entries: undefined ### genesis ### blog_cat_num: 6 content_archive: excerpts content_archive_thumbnail: 1 image_alignment: aligncenter image_size: genesis-singular-images posts_nav: numeric site_layout: content-sidebar nav_twitter_text: Follow me on Twitter theme_version: 3.3.1 upgrade: 1 header_right: 1 update: 1 db_version: 3301 first_version: 2.0.2 breadcrumb_single: 1 comments_pages: true breadcrumb_posts_page: 1 breadcrumb_page: 1 footer_text: [footer_copyright before="Copyright "] · Visual Voyager Pty. Ltd. · [footer_loginout] entry_meta_before_content: [post_date] by [post_author_posts_link] [post_comments] [post_edit] entry_meta_after_content: [post_categories before="Categories: " sep=" "] [post_tags before="Tags: " sep=" "] breadcrumb_archive: 1 show_featured_image_post: 1 trackbacks_posts: true trackbacks_pages: true ### wp_mail_smtp ### version: 2.3.1 license_key_type: lite debug: No debug notices found. db_tables: r7SO4_wpmailsmtp_tasks_meta lite_install_date: Aug 30, 2020 @ 2:44pm ``` * Question: I have enabled ecommerce on a website and followed the instructions in the setup wizard. I have created a price list for digital downloads and enabled Stripe integration. I have not enabled Print Lab integration as I understand it is not available in Australia. * I then created a gallery and attached the digital download price list and created a page with ecommerce enabled on the gallery widget. * However when I click on shopping cart icon in an image, I don’t get the checkout page, only a spinning icon. * This is the page: [https://dev.visualvoyager.net/portfolio/animals/](https://dev.visualvoyager.net/portfolio/animals/) * Can you please advise what to do? - This reply was modified 5 years, 8 months ago by [Yui](https://wordpress.org/support/users/fierevere/). - This reply was modified 5 years, 8 months ago by [Yui](https://wordpress.org/support/users/fierevere/). Reason: redundant link(s) deleted * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Post Grid Gutenberg Blocks for News, Magazines, Blog Websites - PostX] Post Slider – display entire image](https://wordpress.org/support/topic/post-slider-display-entire-image/) * Thread Starter [hellotham](https://wordpress.org/support/users/hellotham/) * (@hellotham) * [5 years, 9 months ago](https://wordpress.org/support/topic/post-slider-display-entire-image/#post-13336163) * Hello [@wpxpo](https://wordpress.org/support/users/wpxpo/) thank you for your prompt reply. Keep up the good work – I love your plugin and Coblog theme (just gave them both 5 star reviews). * Really look forward to updates. I know you are working towards a paid version, hope you will give your loyal early adopters a good discount! Viewing 5 replies - 1 through 5 (of 5 total)