HT Plugins
Forum Replies Created
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Forum: Reviews
In reply to: [HT Slider For Elementor] Pluggin parfait, équipe au TOPThank you so much for your positive feedback and recommendation! 😊 We’re thrilled to hear that the plugin meets your expectations and that our team could provide valuable support quickly.
We will continue improving HT Slider to offer you the best experience possible. Feel free to reach out if you ever need assistance or have feature suggestions in the future.
Thanks again for your trust! 🚀
Hello @kapilrajoriya,
Thank you for reaching out to us!
We’ve reviewed your message and the screenshots you provided.
After investigating the issue on your website, it seems a bit unusual. We tested the plugin on our end to replicate the problem, but we didn’t encounter the same issue.
Could you please try clearing your browser cache and see if the issue persists? If it does, kindly submit a ticket through our support center:
https://hasthemes.com/contact-us/
This will allow our support team to investigate further and provide a solution.
We look forward to assisting you further!
Best regards,
Support TeamYou’re welcome! 😊
Thank you for your feedback! 😊 Unfortunately, the autoplay feature is not supported in the current options of the Video Player widget.
Thank you for the update! To address your concerns, we’ve updated the plugin with new options to choose the icon position and disable the hover effect.
You can now configure these settings directly from the button settings in the Video Player widget. Please remove any custom CSS you’ve added previously and adjust the options in the widget settings for the desired results.
You can refer to this screenshot for guidance: https://prnt.sc/CHbtCgPJsS32.Thank you for pointing that out! The issue was caused by the previously added
display: inline !important;rule. I’ve updated the CSS to include!importantforinline-flex, and it’s working now:.htmega-player-container a {
position: relative;
display: inline-flex !important;
flex-direction: row-reverse;
align-items: center;
gap: 10px;
}Additionally, I’ve added the
align-items: center;property to ensure the button displays properly. Alternatively, removing the olddisplay: inline !important;rule would also resolve the issue.Let me know if you need further assistance!
Forum: Plugins
In reply to: [HT Slider For Elementor] HT Slider crashing on mobile displayHello @malarvilie,
Thank you for reaching out and providing the details regarding the mobile slider and product carousel. We’ve reviewed the site but was unable to replicate the issue.
It looks like you’re using the Premium Carousel plugin in the bottom section, which might be causing a conflict with the HT Advanced Slider, especially on mobile devices.
If the issue persists, we recommend submitting a support ticket with more details at Support, and our team can assist you further with a solution.
Best regards,
HT PluginsForum: Plugins
In reply to: [HT Easy GA4 - Google Analytics WordPress Plugin] TypeError thrownWe are sorry for the inconvenience. Anyway we have fixed the issue and updated the plugin. Please update the plugin to latest version. Hopefully the issue will be resolved.
If you have any questions, please let us know.
Thanks!
Hello there,
We hope this message finds you well 😊
It’s been a while since we last heard from you. We assume you have already managed to resolve the issue.
Therefore, we would like to mark the thread as “Resolved” for now.
If you have any questions or need further assistance, please don’t hesitate to reach out.
We are always happy to help.
Wishing you a productive week ahead!Hi @juanvtec
We apologize for the delay. We’ve fixed the issue and updated the plugin. Please update to the latest version and hopefully the issue will be solved.
Thanks!Forum: Plugins
In reply to: [HT Slider For Elementor] Display problems inserting 5 slidersHello @giorai,
Thank you very much for reaching out to us.
We sincerely apologize for the inconvenience you’re experiencing.
Upon thorough investigation of the issue you’ve described, it seems to be rather uncommon. Despite our efforts, we were unable to replicate the issue on our end. We suspect that there may be a problem with the creation of the slide templates, resulting in the issue you’re encountering.
However, please rest assured that our support team is eager to assist you further with this matter. Could you kindly open a ticket on our support channel? You can do so by visiting the following link:
Once you’ve submitted the ticket, we will diligently investigate the root cause of the error and provide you with a prompt and effective solution.
Best regards,
HT PluginsHello @kfirsad,
Thank you very much for reaching out to us. We have carefully read your message.
Unfortunately, the Scroll Navigation widget doesn’t support the menu links to scroll through different sections.
We appreciate you giving it a try, and our development team will do their best to include this feature in a future update.
Best regards,
HT PluginsHello cesarborrasgrau,
Thank you for reaching out to us.We’ve reviewed the issue, but couldn’t locate “Wholesale: Yes” on the cart and checkout page.
Could you confirm if you are using the latest version of the wholesale plugin?Also, Could you please provide a screenshot to help us identify the issue more easily?
Best regards,
Forum: Plugins
In reply to: [HT Slider For Elementor] Dots is too lowYou’re very welcome! We’re here to assist you and provide information to the best of our abilities. If you have any more questions or need assistance with anything else in the future, feel free to reach out. Your kind words are much appreciated, and we’re glad we could help.
Best regards,
HT PluginsForum: Plugins
In reply to: [WP Team - WordPress Team Member Plugin] color changeHello @paulkarcz,
Thank you for your inquiry.
You can change the description color from the option shown in the screenshot below:
If you have any questions or need further assistance, please feel free to reach out to us. We are here to help.
Best regards,
HT Plugins