MapGeo
Forum Replies Created
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Hello Brad,
Greetings! Currently, we have not yet tested integration with Radius Themes Classified Listings. Since it uses custom post types, the “Post Types and Meta Fields BETA” addon should support it, but we haven’t confirmed this firsthand yet.
If you’d like, we can look into it further or help you test before you decide on the Pro version.
Forum: Reviews
In reply to: [MapGeo - Interactive Geo Maps] PRO license issueWe’ve attempted multiple times to reach out to Luca via email to confirm resolution of his licensing issue. Unfortunately, we haven’t received any response to our communications.
To clarify what happened: This was a technical syncing error on Freemius’s end (our licensing platform), not an issue with our plugin or licensing system. The problem has since been resolved, and Luca’s PRO license is now functioning properly for the full year as purchased.
We take all customer concerns seriously and work quickly to resolve any technical issues that arise. We appreciate our users’ patience when third-party systems experience occasional glitches.
If any other users experience similar licensing issues, please don’t hesitate to contact us directly – we’re always here to help.Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] security vulnerability?Hello, we released a new plugin version that addressed this vulnerability and confirmed resolved by the reporting party.
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] Getting Error After Updating WordPressHello Digital, we released a new version aimed to address this issue. Feel free to message our support team if the issue persists.
Forum: Reviews
In reply to: [MapGeo - Interactive Geo Maps] PRO license issueHello Luca,
Going back to our email, can you confirm now this is resolved? We apologize for the licensing error from Freemius as their system did not properly sync.
Forum: Reviews
In reply to: [MapGeo - Interactive Geo Maps] Great !!Hello Francoisv, sorry to hear about this. May I confirm if you may have been coursing this to the right channel? Please try sending an email to [email protected]. We usually handle this promptly so there may have been a reason for this. We will act on this immediately
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] Clickable elements in popupGreetings, yes typically you can add links using the tooltip content editor. A better way would also be to provide a sample so we can try to replicate on our end. You can send a message to our support email
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] Map Not DisplayingHello Bjorn, there may be a number of settings needed to check. Would be best to reach out to our support team through our website
Greetings, there may be a number of things we’ll need to check. Kindly message us through our email support so we can verify as we also need to make sure we only have 1 parent overlay.
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] vulnerabilty found according to patchstackHello Everyone, we rolled out a new patched version just yesterday
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] vulnerabilty found according to patchstackI can confirm this from our local env . One of the vulnerability was via
post_type=igmap&page=interactive-geo-maps-pricingwhich was fixed byfreemius-sdk v2.11.0and we patched inv1.6.23. The other one was in any tab, where user could inject encoded JavaScript snippets or images with links and trick users to click. We have fixed this inv1.6.25by sanitizing url params before using themForum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] vulnerabilty found according to patchstackGreetings, when there’s a security vulnerability found, usually these companies send the plugin authors at least a month before it’s made public, instructions on where the issue is and suggestions on how to fix it, so that when the issue is made public, there’s already a fixed version. We are currently awaiting additional instructions from patchstack with more information. We apologize for the delay however we are waiting also for feedback which may take a week to validate.
Greetings, while we do have the overlay option, you may visit this link to get additional instructions: https://intercom.help/mapgeo/en/articles/8948463-pro-how-to-overlay-maps
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] Action from text to map (marker)Hello Jens, please reach out to our support for this as we have a couple clarifications with your map requirements.
Forum: Plugins
In reply to: [MapGeo - Interactive Geo Maps] How to change the invoice detailsYour invoice will be sent by email, when your payment is processed. If you need to edit the invoice details, you can use one of the methods described below.Account Page
In the website where you have the plugin installed, under the ‘Maps’ menu, there will be an ‘Account’ page. There you can edit your billing details and download your updated invoices.
![[Pro] How to get/edit your invoices](https://i0.wp.com/interactive-geo-maps.intercom-attachments-1.com/i/o/955594124/9939bda1738e6678f2190170/accountpage.png?ssl=1)
Members Area
You can login into the members area, using your email and password provided via email. There you can edit your billing details, download your invoices and control your subscription.
![[Pro] How to get/edit your invoices](https://i0.wp.com/interactive-geo-maps.intercom-attachments-1.com/i/o/955594134/a60e801c221e4e36859395e3/membersarea.png?ssl=1)