jennbryant
Forum Replies Created
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Forum: Plugins
In reply to: [Team - Team Members Showcase Plugin] Detail Page not appearingI turned off other plugins that could have interfered. Now the researcher images and names just link back to the home page. They do not link to individual bio pages.
Forum: Plugins
In reply to: [Team - Team Members Showcase Plugin] Detail Page not appearingUnfortunately, that did not solve the issue. I tried it before you suggested it and just tried it again.
Forum: Plugins
In reply to: [Team - Team Members Showcase Plugin] All data stripped?Seems this plugin’s updates overwrite the other Team plugin we use on most sites. That was the problem. While I still use this plugin on some sites, it was not supposed to overwrite that other plugin!
Why is this marked as resolved? The problem still exists.
WordPress 5.7.2
Thank you so much for the quick response! That works beautifully for the most part; I would love to see “Name & Hyperlink” broken into
Name &
Hyperlink
– but I am not sure what’s keeping it from doing that. Is there a recommended way to set the widths of those particular columns as percentages? I’d like to give the “Description” column more room if I’m able to shorten the “Name & Hyperlink” column.I’ll try out the plugin extension – I’m sure it will make a difference too.
You’re the best!
Forum: Plugins
In reply to: [Widget Shortcode] Widget area disappears on mobileWrong thread sorry
@hcabrera Here is the link to the pastebin. https://pastebin.com/rinqBS0a
I see. So absolutely no offer of any kind of access. That is my mistake – I didn’t read the rules closely enough. In this case, I don’t know that the issue can be resolved.
I would never have posted login credentials, even to the unnecessary STAGING site as offered, on this thread. I didn’t think it would be against the rules for him to post an email address where I could send his login info. I’m not sure where to go from here.
Error logs from the live site (not staging) are below.
[Thu Nov 07 00:54:18.721531 2019] [php7:notice] [pid 18100] [client 104.196.170.65:55700] auditor:scan=fingerprint {"blog_id":1,"kind":"wp-core","name":"wp-includes","slug":"wp-includes","ver":"5.2.4","sig":"v1:a056884194a3da07fc752b3a52c09cc8ad93aa7c18c42b74c38453bb45cde245"}, referer: https://research.uga.edu/wp-cron.php?doing_wp_cron=1573088055.7672059535980224609375 [Thu Nov 07 00:54:19.289441 2019] [php7:notice] [pid 18100] [client 104.196.170.65:55700] auditor:scan=fingerprint {"blog_id":1,"kind":"wp-core","name":"wp-admin","slug":"wp-admin","ver":"5.2.4","sig":"v1:7a4117a4c97f7142dbc4554cab819e6b21ce26f35ea995c78e3a933457cfc81f"}, referer: https://research.uga.edu/wp-cron.php?doing_wp_cron=1573088055.7672059535980224609375[remainder redacted]
- This reply was modified 6 years, 7 months ago by Steven Stern (sterndata).
- This reply was modified 6 years, 7 months ago by Steven Stern (sterndata).
After rolling the staging site back to pre-updates, I updated the WPP plugin first and it still broke – so maybe it is an issue with the version of WP Bakery?
OK! Well the plugin that broke the Most Popular section on the staging site when updated was… WordPress Popular Posts! It was at Version 4.2.2, and it updated to 5.0.1, and the posts disappeared. I don’t know what that means, but it was the last plugin I updated. I think I’ll try rolling back the staging site and trying again, but this time updating WordPress Popular Posts first and seeing if there’s a conflict with another plugin. Maybe it is the version of WP Bakery that’s the difference, I don’t know.
At this time getting the Popular Posts section to display correctly is priority for us, then we will worry about getting the outbound links to work. I’m sorry this is two issues in one thread; let me know if you want me to break them apart!
Thanks so much for sticking around to help. A++ customer service.
I think I understand – you’re saying that even if your code is added to the plugin, if a user does not somehow click on the actual link to the story that’s offsite, the story still won’t be rated among the internal popular posts? If so, there’s no way for the user to do that, because they click on a link that takes them to the post we’ve recreated on our site but the post then sends them to the outbound link. Am I misunderstanding?
I tried adding the [wpp] shortcode to a regular text block but it’s still not working for me. Whereas, on our staging site which was created several days ago (https://ugaresearchst.wpengine.com/news/), the [wpp] shortcode that’s in a raw html element still works. On that staging site, there are 15 plugins that need to be updated, but WP Bakery is not one of them. I’m going to make a backup of the Staging site and then update those plugins one by one, and see if one of them broke stuff. I’ll let you know if I find anything.
I can start another topic if you wish.
The Popular Posts plugin was added inside of a regular row with a Raw HTML Element with the shortcode inside it.
- This reply was modified 6 years, 7 months ago by jennbryant.