jeykeysyn

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  • Forum: Plugins
    In reply to: [WP Popular Posts] Can not clear data as admin
    Thread Starter jeykeysyn

    (@jeykeysyn)

    6 years, 5 months ago

    Thanks, Hektor. I did the truncate thing.
    Thank you for the good and quick support.

    I wish you a happy new year
    Jörg

    Forum: Plugins
    In reply to: [WP Popular Posts] Can not clear data as admin
    Thread Starter jeykeysyn

    (@jeykeysyn)

    6 years, 5 months ago

    sorry, no. I can give you access to an FTP where a db dump and the wp files are if you like. But we need to do that via e-mail. Shall I send it to [email protected] ?

    Forum: Plugins
    In reply to: [WP Popular Posts] Can not clear data as admin
    Thread Starter jeykeysyn

    (@jeykeysyn)

    6 years, 5 months ago

    Hi Hector,

    I already did create a new admin account and it still does not work.

    I am using WordPress 5.3.2
    Plugin Version Version 5.0.1

    Other plugins:

    Disable Emojis (GDPR friendly)
    Version 1.7.2 | Von Ryan Hellyer

    Envato Market
    WordPress Theme & Plugin management for the Envato Market.
    Version 2.0.3 | Von Envato

    Lets Blog Theme Gallery
    Plugin that will create gallery post for Lets Blog theme.
    Version 1.5 | Von ThemeGoods

    Remove Google Fonts References
    Remove Open Sans and other google fonts references from all pages.
    Version 2.6 | Von Bruno Xu

    I am using the Button in the Tools section called “Alle Daten löschen” (in English probably “Clear all data”) The error message says:
    “Du hast nicht die erforderlichen Rechte um das zu tun. Bitte wende dich an den Administrator für weitere Hilfe.” (in English probably “You do not have the necessary rights to do this. Please contact the administrator for further assistance.”).

    Thanks for looking into this.

    Best,
    Joerg

    Forum: Plugins
    In reply to: [WP Popular Posts] Can not clear data as admin
    Thread Starter jeykeysyn

    (@jeykeysyn)

    6 years, 5 months ago

    Hi Hector,

    thanks for the quick reply. All I can do is assign the “Administrator” role to my account. I do not know how to edit role capabilities or that that was even necessary for the “administrator”.

Viewing 4 replies - 1 through 4 (of 4 total)