In 2.9.1 we had this problem, and went into the wp-members-2012 style sheet and edited at about line 157.
there was a top padding of 16px that we changed to 0, and the field titles lined right up with the actual fields on the right.
Hope this helps.
Second this,
We need to require a phone number for contact, but it seems “XU” will satisfy as a phone number.
I am interested in the same thing I think. We offer monthly services, but they require a setup fee. One product is the montly subscription, and the other is the one time setup fee. We need help figuring this out.