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Forum: Plugins
In reply to: [WooCommerce] Invoice emails have errors and code

Thread Starter kerkocivee

(@kerkocivee)

6 years, 2 months ago

Thank you Aashik! I will carefully follow the thread in case updates create errors to the workaround I used.

This reply was modified 6 years, 2 months ago by kerkocivee.

Forum: Plugins
In reply to: [WooCommerce] WooCommerce Emails HTML Broken

kerkocivee

(@kerkocivee)

6 years, 2 months ago

@danielrufde I was having the same problem that everyone else had. I am so glad 1 friend on Instagram reached out to my IG story asking for help and he linked me to Page 3 of this thread. THANK YOU SO MUCH!!!! You prevented more headaches of hours and hours of extra reading and research in addition to previous hours. I hope you are getting paid well where ever you work.

Ivee

Forum: Plugins
In reply to: [WooCommerce] Invoice emails have errors and code

Thread Starter kerkocivee

(@kerkocivee)

6 years, 2 months ago

*UPDATE*

Thanks for the reply. I have provided the information requested underneath. I talked to some people and they said it’s a problem with the new WC version and WP PHP mailer and something with encoding. I was told there is no proper solution but a workaround. According to this link, the last post from danielfrude fixed it for some people. I will give that a try while waiting for a response. https://ww.wp.xz.cn/support/topic/woocommerce-emails-html-broken/page/3/

The link that I posted earlier about editing the functions.php fixed it all. I know this is a short term fix, but I’m more worried about when updates happen and if it will affect WC in the future. If there is a better and more stable fix then I will try that too.

Forum: Plugins
In reply to: [WooCommerce] Invoice emails have errors and code

Thread Starter kerkocivee

(@kerkocivee)

6 years, 2 months ago

I also found this under WC/STATUS/LOGS. Does this affect it?

fatal-errors-2020-03-30-40d8cc7b12ec94f3149ae6f0350b56b6.log
2020-03-30T12:21:33+00:00 CRITICAL Out of memory (allocated 90177536) (tried to allocate 208896 bytes) in /var/www/vhosts/1/140649/webspace/httpdocs/shop.kerkoc.com/wp-includes/functions.php on line 3820

2020-03-30T12:29:48+00:00 CRITICAL Out of memory (allocated 90177536) (tried to allocate 151552 bytes) in /var/www/vhosts/1/140649/webspace/httpdocs/shop.kerkoc.com/wp-includes/functions.php on line 3820

Forum: Plugins
In reply to: [WooCommerce] Invoice emails have errors and code

Thread Starter kerkocivee

(@kerkocivee)

6 years, 2 months ago

Hello Aashik,

Thanks for the reply. I have provided the information requested underneath. I talked to some people and they said it’s a problem with the new WC version and WP PHP mailer and something with encoding. I was told there is no proper solution but a workaround. According to this link, the last post from danielfrude fixed it for some people. I will give that a try while waiting for a response. https://ww.wp.xz.cn/support/topic/woocommerce-emails-html-broken/page/3/

—————

1. I tried using a different FROM email and it still displays the errors.

2. I tried making and sending 5 different emails during the Testing mode of Stripe and WC. All does the same thing for HTML and Text. It’s the same problem for every email.
I got the same problem in Live mode with 2 customers (me and another family member) that were different emails also.

Here is the System Status


### WordPress Environment ###

WordPress address (URL): https://shop.kerkoc.com
Site address (URL): https://shop.kerkoc.com
WC Version: 4.0.1
REST API Version: ✔ 1.0.7
WC Blocks Version: ✔ 2.5.14
Action Scheduler Version: ✔ 3.1.4
WC Admin Version: ✔ 1.0.3
Log Directory Writable: ✔
WP Version: 5.4
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.12
PHP Post Max Size: 500 MB
PHP Time Limit: 1200
PHP Max Input Vars: 5000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 5.6.46
Max Upload Size: 500 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.0.1
WC Database Prefix: wp_
Total Database Size: 8.19MB
Database Data Size: 6.60MB
Database Index Size: 1.59MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 5.02MB + Index: 0.08MB + Engine InnoDB
wp_postmeta: Data: 0.48MB + Index: 0.19MB + Engine InnoDB
wp_posts: Data: 0.28MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 38
custom_css: 1
customize_changeset: 36
elementor_library: 1
nav_menu_item: 2
page: 9
post: 1
product: 9
product_variation: 24
revision: 18
shop_order: 8
shop_order_refund: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (11) ###

Cookie Notice: by dFactory – 1.2.51
Elementor: by Elementor.com – 2.9.7
Facebook for WooCommerce: by Facebook – 1.10.2
Jetpack by WordPress.com: by Automattic – 8.3
Google Ads for WooCommerce: by Kliken – 1.0.4
Mailchimp for WooCommerce: by Mailchimp – 2.3.5
Orbit Fox Companion: by Themeisle – 2.9.5
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 2.16.22.0

WooCommerce Stripe Gateway: by WooCommerce – 4.3.2 – Not tested with the active version of WooCommerce
WooCommerce Services: by Automattic – 1.22.5
WooCommerce: by Automattic – 4.0.1

### Inactive Plugins (2) ###

Akismet Anti-Spam: by Automattic – 4.1.4
Hello Dolly: by Matt Mullenweg – 1.7.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #323 - /
Cart: #324 - /einkaufswagen/
Checkout: #325 - /kassen/
My account: #326 - /mein-konto/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Neve
Version: 2.6.4
Author URL: https://themeisle.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 36
Oldest: 2020-03-27 10:00:34 +0000
Newest: 2020-04-01 06:59:30 +0000

This reply was modified 6 years, 2 months ago by kerkocivee.

Viewing 5 replies - 1 through 5 (of 5 total)