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Forum: Plugins
In reply to: [Extra Product Options For WooCommerce | Custom Product Addons and Fields] Extra product options not showing in confirmation email

kitguys
(@kitguys)

5 years, 7 months ago

Hi there,

The issue is that we have extra product options like initials, sizes etc which can be selected on our products. The selected extra product options used to all be summarised in the confirmation email however some of these extra product options are now not being summarised in the confirmation email. They are still pulling through to the order details which we can export using Store Exporter however so we still can get the information but the client is not provided with it via the confirmation email.

Sorry I do not see where to attach screenshots?

Thanks

Forum: Plugins
In reply to: [Extra Product Options For WooCommerce | Custom Product Addons and Fields] Extra product options not showing in confirmation email

kitguys
(@kitguys)

5 years, 8 months ago

Hi there,
Some extra product options have stopped appearing in confirmation emails, such as initials. Previously it has been a working fine but has stopped appearing now. Are you able to give me some guidance of how to correct this?

Thank you very much in advance!

Forum: Plugins
In reply to: [Store Exporter – Export WooCommerce Products, Orders, Subscriptions, Customers] Store Exporter Deluxe package is not exporting product variables

Thread Starter kitguys
(@kitguys)

5 years, 10 months ago

thanks Byron appreciate it, where do I go to put forward this issue. The link you gave is a generic link to the website itself.

thanks

Viewing 3 replies - 1 through 3 (of 3 total)