Title: kjohnhosting's Replies | WordPress.org

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# kjohnhosting

  [  ](https://wordpress.org/support/users/kjohnhosting/)

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## Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)

 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Photo Album Plus] Cannot upload multiple images](https://wordpress.org/support/topic/cannot-upload-multiple-images/)
 *  [kjohnhosting](https://wordpress.org/support/users/kjohnhosting/)
 * (@kjohnhosting)
 * [13 years ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/page/2/#post-3689881)
 * Any idea of a fix in the near future?
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Photo Album Plus] Cannot upload multiple images](https://wordpress.org/support/topic/cannot-upload-multiple-images/)
 *  [kjohnhosting](https://wordpress.org/support/users/kjohnhosting/)
 * (@kjohnhosting)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689845)
 * webxcrawler – read the thread for an ASAP solution…revert to 4.9.19.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Photo Album Plus] Cannot upload multiple images](https://wordpress.org/support/topic/cannot-upload-multiple-images/)
 *  [kjohnhosting](https://wordpress.org/support/users/kjohnhosting/)
 * (@kjohnhosting)
 * [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689835)
 * If you are asking me which browser version, I can tell you that we have tested
   on FF 20.0.1 and IE8 8.0.6001 on Win XP Pro and FF 20.0.1 and IE 10.0.9200.16540
   on Win 7 Pro both browsers produced consistent, unsuccessful results.
 * I have added debug messages as you mentioned and deactivated all plugins and 
   set the theme to twenty twelve theme. After renaming the related plugin directory
   for wppa+, I reactivated the 5.0.1 version and made sure that the plugin was 
   reset in the setting and made sure I had the correct version of the .js as docs
   mention. The result was the same – attempts to upload multiple photos failed,
   except for the first image in the list and it displayed no errors and simply 
   a blank white page in the related frame; other than this behavior, the plug-in
   seemed to work fine. I went a step further and upgraded the 5.0.1 version to 
   5.0.2 version and received the following during the update:
 *     ```
       Downloading update from http://downloads.wordpress.org/plugin/wp-photo-album-plus.zip…
   
       Unpacking the update…
   
       Installing the latest version…
   
       WordPress database error: [MySQL server has gone away]
       UPDATE <code>wp_options</code> SET <code>option_value</code> = 'a:0:{}' WHERE <code>option_name</code> = 'active_plugins'
   
       Removing the old version of the plugin…
   
       Plugin updated successfully.
   
       Return to Plugins page
   
       WordPress database error: [MySQL server has gone away]
       SELECT autoload FROM wp_options WHERE option_name = '_site_transient_update_plugins'
       "
       ```
   
 * The new version of the plugin produced the same result when attempting to upload
   multiple photos.
 * I have since reverted back to 4.9.19 – do you have any other suggestions?

Viewing 3 replies - 1 through 3 (of 3 total)