Kenneth Macharia

Hi @ixiter,

Thanks for getting back to us, and for the thoughtful explanation!

You’re actually right to push back on this a bit. While what you’re seeing is technically standard WordPress behavior (since WordPress 4.7, the admin area uses get_user_locale() to determine the locale, which returns your user language first and only falls back to the site language if no user language is set).

WordPress does provide a switch_to_locale() function specifically for situations where the user’s language shouldn’t take precedence. Core itself uses it for things like email notifications, where the content should match the recipient’s language rather than the logged-in user’s. Your case is very similar: form labels and template content are ultimately site-facing, so there’s a reasonable argument that WPForms could use get_locale() (the site language) instead of get_user_locale() when generating that content.

I’ve gone ahead and logged this as a feature request with our development team. Your reasoning is solid and I think it makes a strong case, whether that means having template generation default to the site language or providing an option to choose. I can’t promise a timeline, but it’s on the radar.

Thanks again for taking the time to explain this so clearly!

Hi @connorbeers,

Thank you for the kind words, and honestly, “I hate code” is exactly who WPForms is built for, so we’re really glad it clicked for you!

It’s great to hear your contact form is up and running without a single line of code. That’s the dream right there.

We totally get the 4-star nudge on the paid features. If you ever want to share which specific features caught your eye, we’d love to hear it. Sometimes there’s a free workaround we can point you to, and other times your feedback genuinely helps shape what we prioritize next.

Either way, if you ever need a hand with anything, feel free to open a new support thread here and we’ll be happy to help.

Hope to hear from you soon!

Hey @dupontwebdesign,

Thanks for reaching out and sorry for the trouble there.

Your site info suggests that you don’t have any page optimization plugins installed which means that this particular form could be corrupted and this is the reason that some JS assets are not loading. Could you please check if the loading issue persists when you replace the emebedded form with any other working form on your site?

Please let me know how this goes. Thanks 🙂

Hi @lizahamid,

We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Hi @mitclcune,

Thank you for taking the time to share your experience with WPForms. It’s really great to hear the builder feels fast and the UI is working well for you.

We’d love to know which limits in the free version you bumped into. Understanding what’s missing for you helps us think about where to improve things, and in some cases there might be a workaround you haven’t come across yet. For example, if storing entries is on your wishlist, our Lite Connect feature lets you securely back up submissions in the cloud even without a paid plan.

If you’d like to share more or explore your options, feel free to open a new support thread here and we’ll be happy to help.

Hope to hear from you soon!

Hi @torrio,

Thank you so much for taking the time to share your feedback, we really appreciate it!

We’re sorry to hear you ran into trouble with column layouts. The good news is that multi-column layouts are actually available in the free version of WPForms! Here’s how:

In the form builder, click on any field to open its Field Options panel, then head to the Advanced tab. You’ll see a CSS Classes field with a “Show Layouts” button next to it. Clicking that reveals a visual layout picker where you can select from pre-built column options — halves, thirds, and more — without writing any code. Simply pick the layout you want and choose which column the field should appear in, and WPForms will automatically add the right CSS classes for you.

We have a full step-by-step guide that walks through the entire process here.

We hope this helps, and please don’t hesitate to reach out via our Lite support forum if you need any assistance getting your layout set up. We’re happy to help!

Hi @davies102

Thank you so much for taking the time to share your experience with WPForms.

We’re thrilled to hear that the form builder has been simple and quick for you to use, and that you were able to create contact forms without any hassle. That’s exactly what we aim for with WPForms Lite!

You’re absolutely right that WPForms Lite is designed to provide a solid set of basic features that help site owners create essential forms quickly and easily in just a few minutes and start collecting leads and customer enquiries.

We’d love to know what would make WPForms Lite even better for you! What specific features or improvements would earn us that 5th star? Your feedback helps us understand what matters most to our users.

Thanks again for using WPForms, and we appreciate your support!