MakeWebBetter

Hello,

Thanks for using our plugin,

It seems that the issue you are facing is due to the third-party plugin or theme please run a test by deactivating a theme as well as a third-party plugin.

Regards,

Hi,
Thanks for using our plugin!

Currently, our plugin is not compatible with any market place so it’s not possible to share the points with the vendors.

Thanks

Hello,

Thanks for using our plugin,

It seems that the issue you are facing is due to the third party plugin or theme please run a test by deactivating the theme as well as third party plugin.

Regards,

Hi,
Thanks for using our plugin!

Our plugin has an inbuilt membership program, you can check once by installing and using it if that works for your need, through membership plugin you can manage the membership for your clients but currently, our plugin is not compatible with the membership one, yes if you need to manage membership then it’s better to use this instead of subscription for woocommerce as this manage recurring payments for the subscription product. Please check once by installing and using the WordPress plugin you can check the documentation too

Hope this will resolve your concern.
Regards,

Hi,
Thanks for showing interest in our plugin!

In the Free version of the plugin, you can turn a simple product into a subscription product.

If you want to turn a Variable product into a subscription product then you can do it from our PRO version of the plugin.

Please refer to this doc point number 8. “Assigning Subscriptions To variable Product”

Hope this will resolve your concern.

Regards

Hi,

Thanks for using our plugin!

No, it will not work as the Subscription plugin is not compatible with the “WooCommerce payments” Subscriptions For WooCommerce is compatible with the: WooCommerce Stripe Payment Gateway, WooCommerce PayPal Standard, WooCommerce PayPal Checkout Payment Gateway, and our Integration with Authorize.net for WooCommerce.

So you have to configure any one of the above payment gateways.

Hope this will resolve your concern

Regards,

Mukul any update?
Hi,
Thanks for your feedback!

Glad to receive your appreciation for the plugin and regarding its functionalities, we are trying to improve the plugin day by day and soon we are releasing a renovated plugin with more clarity, integrated functionalities, and with greater User experience.

Here are the response to your queries:-

Cons:
I’d clean up the exchange form page a little. The grammar is bad, a non-native english speaker clearly wrote it. And there is a little legend that shows a “(/) = cannot exchange” that is always present. It is awkwardly located and make it look like it applies to the product but it is actually just a legend/key
->> Grammar is almost correct in the plugin and we are also working on the string part in the renovated version which will be updated soon over the WordPress and site both. And for the (/) key notice we will improve it in the renovated version soon then it will appear only when a product is non-exchangeable.

BIG Problems/must resolve:
problem 1) in short: the exchange function helps to correctly manage stock, but at the cost of incorrectly recording/managing revenues because it treats it like a return and then create a new order with a discount. So that revenue disappears from your books. major problem. example expanded below.
->> We have already checked this on our end and it’s working absolutely fine in the latest version 4.2.2, please install the latest version and then check, if further any issues you can connect with our support team.

problem 2) customer has to wait to finish the process until an admin comes in and does some back end stuff. If there is a difference in cost that needs to be paid, the admin has to approve it and THEN the customer and log back in and pay the invoice. There is an auto-return function but no auto exchange function.
->> Currently our plugin is offering an auto-return function and not the auto exchange function, but we are surely grateful for your kind suggestion we will discuss this with the team and see what we can do in the upcoming future.

problem 3) additional fee/shipping. During the exchange process, the function should pull from the normal check out to re assess shipping costs based on the products the customer selects from the exchange. If this is too complicated, have it so we can at least set a shipping or a standard restocking fee on the back end. So the customer knows up front. Rather than me just adding the fee later without explanation to the customer.
->> For this we have given a global shipping setting in the plugin backend from where you can add the fees and it will also show on the frontend too.

also, when the customer does go and pay the difference, it would be helpful to have the newly created order switch from “exchange approved” to “processing” so I know it’s been paid without opening up the order.

->> We have three scenarios in exchange i.e. to exchange the same amount product, to exchange the lower amount product and to exchange the more amount product so in first two it will move the new order status directly to processing and in the third one it marked the status to exchange approved for the new order and then a pay button will appear in frontend to the customer to pay the remaining amount and when it will be paid the order moves to the processing state.

Hope this will resolve your concern and queries and you will improve your rating over the feedback as all the concerns are minor and dealt with accordingly and some are just queries and now they are also been resolved.

Thanks