thanks for your quick reply. i had tried that but unfortunately the approach did not work. can you describe how you can activate the shortcode through the backend? that i only activate the chatbot under the cookie condition on individual pages
Hello @valwa
thanks for your great support. that made the popup window pop up. unfortunately i’m still looking for how i can make it just a bit wider like i saw on your page there i saw when i inspect the page that you adjusted the width. it’s not as easy as using the shortcode i guess? [mwai_chatbot_v2 style=””–mwai-width: 960px””]
unfortunately i haven’t seen anything about this in the FAQ yet.