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  • Thanks, James.

    Pixelaid, I did find a whole lot of weird files dated a few days ago when the problem started in the root of my site and they had that /*visitorTracker*/ code in the file. Thanks for the info…

    Would you happen to know how I would run these diff tools on HostGator?

    Thanks for the info on ‘visitortracker’ code. Will take a look at that and at possibly updating all plugins.

    I appreciate that I need to understand why this happened. That’s why I’m asking here if anyone has seen this before, since this thread has the same error message.

    I do have backups, but comparing the contents of every single file would be very time-consuming. Especially given that I only spotted the missing single quotes the 3rd or 4th time I looked at this file and the line where the error was reported.

    It only happened once on each of the sites. The error hasn’t come back since I repaired the code in wp-blog-header.php

    It showed up on 2 of my own sites this past Monday, and on my client’s site a few hours ago.

    I logged a ticket with HostGator, but haven’t yet heard back.

    I had the same issue with 2 of my own sites (on HostGator) 2 days ago and this morning one of my clients (also HostGator) reported the same issue.

    By comparing to other sites that are working, I figured out the problem was missing single quotes in these lines of code in wp-blog-header.php
    ______________
    require_once( dirname(__FILE__) . /wp-load.php );

    wp();

    require_once( ABSPATH . WPINC . /template-loader.php );
    _______________
    I corrected the code by adding back those single quotes to look like this, and the sites came back up.
    _________________
    require_once( dirname(__FILE__) . ‘/wp-load.php’ );

    wp();

    require_once( ABSPATH . WPINC . ‘/template-loader.php’ );
    _______________

    I would love to know what’s causing this. For my client’s site, she did report that she added a new blog post and then the error showed up when she tried to view the site. Her site is protected by Sitelock, but mine aren’t.

    Any clarification on what might be causing this would be most appreciated.

    Thread Starter MarynaSmuts

    (@marynasmuts)

    I discovered a new version of Meteor Slides (1.5.4) and after I upgraded everything is working again!!

Viewing 6 replies - 1 through 6 (of 6 total)